Jeanne Ruth Burnett

Contact: *** ******* *****

Campobello, South Carolina 29322

Phone: 864-***-****

Email: advh82@r.postjobfree.com

Skills:

Case Management

Patient Care

Organizational and Time Management

Critical Thinking

Dependable and Responsible

Multitasking Skills

Self-Motivated

Clerical Support

Progress Documentation

Community Integration

Care Plan Assessment

State Regulations Knowledge

Software Proficiency

PPE Compliance

I am a retired Sr. Investigator with the Spartanburg County Coroner's Office, serving as the Lead of the Child Fatality Review Board, Contact and Manager of the Lab (results and supplies). Contact and generator of reports needed by other agencies. I am a retired Real Estate Broker/Owner of my own Real Estate Company. Managing and working sales and closing. I also composed CMA’s (Comparative Market Analysis) and BPO’s ( Broker Price Opinions),for banks and other agents for listing and selling opportunities. I also owned and operated a Landscaping company, handling small and large jobs. I am a retired Mortgage Broker, having worked at several companies, managing day to day operations of the office and employees.

I have received several accommodations. I also have my Notary License . Home Care Aide Elite Home Services

Spartanburg, SC - July 2022 - August 2022

Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.

● Monitored and maintained cleanliness, sanitation and organization of assigned station and service areas.

● Recognized and reported abnormalities or changes in patients' health status to case manager.

● Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.

● Ran errands for patients, did shopping and picked up other necessities.

● Followed nutritional plans to prepare optimal meals.

● Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.

● Monitored progress and documented patient health status changes to keep care team updated.

● Developed rapport to create safe and trusting environment for care.

● Cooked tasty, nourishing meals for patients to promote better nutrition.

● Assisted disabled clients to support independence and well-being.

● Documented residents' mental status, sleep and eating patterns in medical record books.

● Provided patients with assistance in completing daily tasks, reducing daily burden on family members.

● Remained alert to problems or health issues of clients and competently responded.

● Shopped for groceries regularly in order to keep house stocked with necessities.

● Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.

● Determined specific needs and provided most appropriate level of services for patient well-being.

● Supervised daily activities and provided assistance to staff.

● Planned, prepared and served meals and snacks according to prescribed diets.

● Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.

● Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships. Sr. Investigator Spartanburg County Coroners Office Spartanburg, SC - June 2015 - July 2022

● Trained team members in investigative techniques and policies.

● Supervised investigative and inspection teams by enforcing reporting protocols and deadlines.

● Substantiated validity and admissibility of evidence and preserved data integrity for court hearings.

● Updated documents, prepared reports and maintained case files.

● Conducted investigations into suspicious and undocumented complaints.

● Conducted thorough face-to-face interviews with employers, families, neighbors, friends and suspects and documented investigative findings.

● Completed legal and safe searches of vehicles, property and containers.

● Identified labels and stored evidence properly to verify that it was safe and secure.

● Collaborated with federal agencies on investigations.

● Supervised and motivated field investigators and collaborated with personnel to identify strengths and areas of weakness.

● Carefully documented statements, observations and evidentiary materials.

● Supervised and updated data information tools for Child Fatality Cases and leadership.

● Developed system to support applications through collection, integration and management of data.

● Kept current on all agency and state policies, rules, regulations and statutes.

● Pursued leads, complaints and referrals to determine occurrence of criminal activities.

● Collected information pertaining to criminal proceedings and performed investigations to resolve cases.

● Presented information at professional forums, conferences and associations.

● Obtained admissions of crimes using forensic interviewing techniques.

● Documented findings and prepared detailed reports.

● Prepared case reports from allegations, transcripts of interviews and physical evidence.

● Secured evidentiary information to reinforce findings and original claims.

● Interviewed and interrogated suspects.

● Handled and investigated over 500 crime scenes and eliminated potential dangers.

● Collected, analyzed and interpreted information, documentation and physical evidence associated with investigations.

● Investigated homicide, sexual assault and domestic violence cases and allegations.

● Tracked hours and expenses for billing purposes.

● Directed criminal investigations of crimes such as sexual assault, robbery, theft and homicide.

● Developed concept models, working collaboratively with IT to establish needs and specifications.

● Seized evidence for investigations and interviewed involved parties.

● Boosted productivity by training and guiding up to 12 employees at time

● Questioned and consulted with subjects and witnesses for information pertaining to criminal cases.

● Conducted interviews with witnesses and clients.

● Created and implemented new organizational and filing processes for case logs, criminal records, reports and agendas.

● Testified in court during criminal proceedings and trials.

● Prepared work schedules and assigned cases to individual investigators.

● Supervised and updated data information tools for Child Fatality Cases, Lab Test, Results and Supplies and appropriate leadership.

● Interviewed officers eligible for promotions and trained new hires in detective unit. Real Estate Agent Regions Realty LLC

Boiling Springs, SC - June 2018 - June 2021

● Developed and maintained relationships with clients through networking, postcards and cold calling.

● Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.

● Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.

● Represented buyers and sellers of developed and undeveloped properties.

● Presented purchase offers to sellers for consideration.

● Created and implemented marketing plans to drive sales and coached staff on new strategies for maximum results.

● Liaised between buyers and sellers to provide positive experiences for both parties.

● Marketed and sold property for clients by hosting open houses and advertising online and in print.

● Assisted clients in financial planning for purchase.

● Maintained inventories and records of sales collaterals and closings.

● Used NTREIS and other realtor databases to find properties for clients.

● Reviewed market research data and changed sales plans accordingly.

● Maintained connections with clients to encourage repeat business and referrals.

● Wrote listings detailing and professionally highlighting property features to increase sales chances.

● Advertised client properties through websites, social media and real estate guides.

● Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.

● Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.

● Negotiated, facilitated and managed real estate transactions.

● Collected fees and documented payment processes for property transactions.

● Communicated with clients to understand property needs and preferences. Real Estate Agent/Broker/Owner Onsite Realtors Inc Spartanburg, SC - June 2005 - June 2018

● Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.

● Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.

● Developed and maintained relationships with clients through networking, postcards and cold calling.

● Represented buyers and sellers of developed and undeveloped properties.

● Advertised client properties through websites, social media and real estate guides.

● Created and implemented marketing plans to drive sales and coached staff on new strategies for maximum results.

● Negotiated, facilitated and managed real estate transactions.

● Maintained connections with clients to encourage repeat business and referrals.

● Communicated with clients to understand property needs and preferences.

● Marketed and sold property for clients by hosting open houses and advertising online and in print.

● Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.

● Reviewed market research data and changed sales plans accordingly.

● Maintained inventories and records of sales collaterals and closings.

● Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.

● Presented purchase offers to sellers for consideration.

● Assisted clients in financial planning for purchase.

● Wrote listings detailing and professionally highlighting property features to increase sales chances.

● Liaised between buyers and sellers to provide positive experiences for both parties.

● Collected fees and documented payment processes for property transactions.

● Used NTREIS and other realtor databases to find properties for clients. Coroner Investigator Reserve Spartanburg County Coroners Office Spartanburg, SC - January 2013 - June 2015

● Analyzed bodily injuries and evidence to determine causes and manners of death for deceased of all ages and backgrounds.

● Reported cases of foul play or other problematic causes of death to appropriate legal authorities for further review.

● Read wills and other legal documents to understand individual and religious wishes related to handling of bodies.

● Testified at inquests, hearings and court trials.

● Completed death certificates with assignment of cause and manner of death.

● Inquired into cause, manner and circumstances of human deaths and established identities of deceased persons.

● Conducted preliminary examinations of bodies to identify victims, locate signs of trauma and identify factors indicative of time of death.

● Completed toxicology exams and investigations on bodies to gather additional evidence for analysis.

● Took notes on body injuries and other possible causes of deaths and completed detailed reports.

● Communicated with families and next of kin to assist in cause of death investigations.

● Developed team communications and information for meetings.

● Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

● Used critical thinking to break down problems, evaluate solutions and make decisions.

● Demonstrated respect, friendliness and willingness to help wherever needed.

● Received and processed stock into inventory management system.

● Created plans and communicated deadlines to complete projects on time.

● Successfully maintained clean, valid driver's license and access to reliable transportation.

● Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

● Developed and implemented performance improvement strategies and plans to promote continuous improvement.

● Handled up to 20+ calls per day to address customer inquiries and concerns. Assistant Manager Regional Finance

Spartanburg, SC - May 1998 - October 2000

● Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

● Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

● Created employee schedules to align coverage with forecasted demands.

● Directed promotion and brand loyalty efforts to build direct relationships with customers.

● Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

● Increased employee performance and job satisfaction to strengthen retention and engagement.

● Made hiring recommendations to increase company's productivity and profitability with quality workers.

● Recognized staff for contributions to company success to foster engagement and increase productivity.

● Monitored security to protect employees, customers and property.

● Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

● Reviewed sales and gross profit report to assess company efficiency.

● Developed strategy to increase sales and drive profits.

● Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

● Introduced new products or services, increased marketing activities and improved customer service to drive sales.

● Developed organizational structure to outline and direct rules, roles and responsibilities.

● Compiled financial data to comply with budget.

● Helped with planning schedules and delegating assignments to meet coverage and service demands.

● Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.

● Assisted in organizing and overseeing assignments to drive operational excellence.

● Mentored team members to enhance professional development and accountability in workplace.

● Established objectives to offer team members clear roadmap to help company achieve overall goals.

Assistant Manager Hubcity Finance/ World Fiance/ Loans Of SC Spartanburg, SC - November 1986 - June 1994

● Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

● Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

● Created employee schedules to align coverage with forecasted demands.

● Directed promotion and brand loyalty efforts to build direct relationships with customers.

● Reduced supply expenses, cut production costs and lowered financial expenditures to increase bottom line.

● Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

● Reduced financial discrepancies to minimize threats to health and productivity of business.

● Increased employee performance and job satisfaction to strengthen retention and engagement.

● Made hiring recommendations to increase company's productivity and profitability with quality workers.

● Recognized staff for contributions to company success to foster engagement and increase productivity.

● Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

● Strengthened operational efficiency to remain cost-effective while maintaining quality service.

● Monitored security to protect employees, customers and property.

● Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

● Reviewed sales and gross profit report to assess company efficiency.

● Introduced new products or services, increased marketing activities and improved customer service to drive sales.

● Developed organizational structure to outline and direct rules, roles and responsibilities.

● Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

● Assisted in organizing and overseeing assignments to drive operational excellence.

● Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.

● Mentored team members to enhance professional development and accountability in workplace.

● Established objectives to offer team members clear roadmap to help company achieve overall goals.

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