Alfonso Sixtos

Murrieta, CA *****

714-***-****

advh4r@r.postjobfree.com

Skills:

Customer Relations Skills Training and Coaching

Problem Solving Detail Oriented Policy and Procedure Collaborator Bilingual (Spanish)

Computer Skills:

Microsoft Office Suite

Calyx POINT

IClosings

Training/Education:

Courses toward Microsoft Certification 2000

San Clemente High School Diploma 1994

"’Alfonso is a solid resource for the team in providing consistent and accurate direction and communication. He is of great value”

Elizabeth Kinsey

Realogy

Coach:

Travel Baseball Organization – Assistant Coach, 2 years

Little League - Assistant Coach, 4 years

Friday Night Football League – Assistant Coach, 1 season

Youth Soccer League – Coach, 1 season

Sports Sales Representative:

Louisville Slugger slow pitch softball gear

Elite Sportswear Representative

Professional Profile

To obtain a challenging position that affords me the opportunity to share my experience and problem-solving skills, as well as provide me an opportunity for professional and personal growth. Possesses excellent verbal and written communication skills, which have led to great customer service while working in fast-paced environments.

Employment

Mortgage Connect LP 7/2019- 11/2022

Manager- Title Curative Santa Ana, CA

Responsible for all functions within the Title, Closings and Recording Departments.

•Manage the day-to-day operations to assure the quality, culture and productivity are maximized.

•Knowledge of closing disclosures/ settlements statements and real estate closing documents as it relates to refinance transactions

•Work cross-functionally with Ops, Closings and client engagement teams provide curative and underwriting guidance

•Monitor and measure workload, quality of output and overall performance of team

•Review search packages for properties and draft title commitments

•Business savvy problem solver for novel and extraordinary title issues

•Strong knowledge of title, chain of ownership, secured interest and chain of assignments

•Establish and control conditions of production including quality and to satisfy customer and quality specifications

•Conduct trainings for team based on assorted topics including compliance, title curative, and regulatory changes

•Multi-state experience for title and closings

•Communicate with outside law firms and agencies to resolve title issues

•Manage a portfolio of curative files for processing and tracking

•Prepare affidavits and other curative documents for attorney review

Manager- Closing

•Prepared loan closing documentation and pre-funding requirements

•Ensured loan applications have all the necessary documentation

•Verified and ensured accurate records are maintained in customer files

•Reviewed loan packets, ensured required documents are accurately signed and dated

•Managed security lien perfection, UCC’s submitting Deed of Trusts for recording

•Maintained responsibility for all Escrow/ Title functions which may include but not limited to funding, closing and Title curative

•Maintained and updated workflows, procedures, and policies to ensure smooth operations and address challenges with strategic resolutions as they arise

•Followed the loan pipeline carefully to make sure that internal compliance policies are being adhered to and customers are satisfied with our service

Realogy – TRG Services Escrow, Inc. 4/2011-7/2019

Operations Supervisor/Branch Manager (Licensed 2017) Irvine, CA

Responsible for all functions within the Post Closing, Funding, and Recording Departments.

Provided superior customer service to the borrower and all client groups to make their experience positive. The goal is to establish repeat business with the client groups.

Served as an advisor to address and resolve a wide variety of concerns and complaints from clients, consumers, and staff.

Managed all departments to ensure files are being processed accurately and efficiently meeting scheduled closing times and disbursement times.

Created and analyzed reports to ensure timely processes for all facets of our departments.

Provided appropriate orientation and training for new employees.

Provided ongoing training for staff as we update processed. Also trained personnel who take on new or additional responsibilities.

Communicated expectations and supervised employee performance.

Provided a climate for motivation, assistance, and support.

Emphasized continuing development for employees.

Great Western (A Division of Western Bank) 8/2010-3/2011

Secondary Marketing/Post Closing Associate Irvine, CA

Responsible for all functions within the Post Closing/Closing department. My duties included:

Liaison between Great Western Company, our investors, borrowers and closing agents.

Assisted the borrowers, investors and any internal or external customers with inquiries regarding the loan file after purchase.

Oversaw the timely receipt, data entry, scanning and shipping of trailing documents.

Managed the monthly reports distributed by the investor for seasoned Mortgages and Title Policies and periodic reviews.

Oversaw the delivery of the original Note packages daily to the applicable warehouse line.

Registered, transfer of Service and transferring of beneficiary on all purchased loans through the MERS website.

Worked with investors to clear suspense conditions.

Identified eligible population and track through final certification of pools.

Monitored agency pricing and updated rate sheets based upon tolerance for daily and intra-day changes.

Engaged with underwriting, sales, quality control and operations to ensure salability of loans.

Restaurant Depot, Inc 1/2012–12/2009

Perishables Manager Fountain Valley/Anaheim, CA

Responsible for the coordination and workflow of the warehouse. My duties included:

Successfully promoted growth in sales in the departments under my management (deli, meat, produce, and frozen foods).

Managed the movement of product with proper equipment, and efficiently stacks and stores the product in the appropriate areas.

Established and maintained effective communication avenues with all departments in Restaurant Depot Inc.

Provided leadership, ongoing training, and development of warehouse employees at all levels.

Managed the Deli according to budget by ensuring accurate inventory and order selection, productivity of personnel, efficient utilization of storage space and equipment, and proper protection of stored materials and company assets.

Oversaw and executed all inventory control procedures ensuring maximum safeguard of the company’s physical inventory.

Responsible for all warehouse operations, including the safe and efficient management of all warehouse staff & materials.

Monitored workload of both shipments and receipts and assigned duties to accomplish needed daily tasks.

Managed outbound shipments and documentation, including export documentation.

Ensured shipments are packaged using appropriate materials and methods.

Managed safety programs and certifications of forklift drivers.

Managed multiple facilities daily cycle counts (worldwide) and the Inventory Analyst position.

American Financial Funding Group Inc. 4/2003 –12/2008

Loan Processing Manager Santa Ana, CA

Collaborated directly with Brokers in our mortgage division. I was solely responsible for the entire file processing from application to funding. My duties included:

Reviewed and analyzed all documents necessary to complete the loan process.

Requested all necessary supporting documentation to complete the loan process.

Provided updates to the Brokers and other interested parties on the status of the loan.

Input the data accurately into the internal computer systems.

Contact this candidate