Paola Norambuena

**** ******* ******, ***. ***

Torrance, CA 90503

310-***-****

OBJECTIVE

To obtain a position as a receptionist/clerical staff that will allow me diverse

responsibilities and a broad exposure to new skills, while using the skills I have

learned through my experience as a customer service & shipping representative.

EDUCATION

Southern California Regional Occupational Center, Torrance, CA

Certificate Intro to Microsoft Office

Southern California Regional Occupational Center, Torrance, CA

Certificate Bookkeeper

EXPERIENCE

Shelley & Graff

Law Office Receptionist 2017 - Present

Duties:

Maintained a multiple line phone systems and answered all calls.

Greeted the clients and visitors in a pleasant manner.

Performed various administrative functions such as receiving and

distributing all faxes and mail.

Prepare, Scanning, photocopying, faxing and filing confidential

documents.

Managed all the data and maintained records by entering it on the data

management systems.

Organized the inventory for the office supplies and made purchase orders.

Primary Freight 2013 2016

Accounting Assistant

Responsible for performing a wide range of general clerical and accounting support

functions within the organization

Duties:

Processing accounts payables and receivables as needed.

Maintaining accounting documents and records.

Tasked with carrying out a variety of bookkeeping activities for a portfolio

of

Clients.

Working with vendors, customers and colleagues to resolve inquiries and

issues.

Assisting with processing of sales invoices, debtors statements.

Trendnet Inc. 2005 - 2013

Shipping Representative / Customer Service Rep

Prepare vital U.S. Customs documentation for Domestic shipments: Enter

Orders manually up to 30-50+ daily, effectible prepare of Bill of

Landing, invoices and all the documents needed for each order.

Verifies and keeps records on incoming and outgoing shipments

Determines method of shipment, utilizing knowledge of shipping

procedures, routes,

and rates.

Provided administrative and secretarial support to the shipping, sales

department

and warehouse.

Distribute mail to the different departments within the company.

Answered busy telephones, directed and routed calls, and scheduled

appointments.

Multi-Service, Long Beach, CA 2003 - 2005

Offices Assistant / Data Entry Clerk

Provided administrative, secretarial and general offices experience.

Maintained accurate, up to date comprehensive and confidential files and

records.

Assisted customers with their questions, concerns, and complains in a courteous

and professional manner

COMPUTER SKILLS

Microsoft Excel, Word, Outlook, Power Point, Adobe Application, Navision and

AES Direct

LANGUAGE

Fluent in Spanish

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