REBECCA

SEXTON

606-***-****

advh2r@r.postjobfree.com

m

*** *** **** **, ************

e, KY 41731

S K I L L S

Professional and Courteous

Service Oriented

Team Support and

Collaboration

Multitasking and Prioritizing

Time Management

Inventory Control

Work Planning and

Organization

Relationship Building

Microsoft Office

Verbal and Written

Communication

Detail-Oriented

Quality Assurance

Commercial and Residential

Cleaning

Customer Service

Basic Mathematics

Active Listening

Account Invoicing

Accounting Software

Service Minded

Team Leadership

Creative Thinking

Staff Training

P R O F E S S I O N A L S UMMARY

Hardworking Manager focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Skilled team player with strong background in fast paced environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.

Diligent housekeeper with strong attention to detail and dedication to quality. Self-directed and motivated with proven history of punctuality and adherence to safety procedures. E X P E R I E N C E

H O U S E K E E P E R

Private Home

Cornettsville, Ky

July 2016 Current

Inventoried rooms to identify supply needs and coordinate workflow accordingly.

Maintained safety standards by wearing gloves and protective clothing.

Selected optimal techniques and products for floor maintenance, carpet care, window treatments and deep cleaning.

Cleaned floors daily and performed deep cleaning such as shampooing, waxing and buffing regularly.

Cleaned and shined windows, counter tops, appliances, and stainless steel fixtures.

Performed special and routine cleaning and maintenance. Removed trash from home and property.

Kept spaces clean and orderly with frequent light attention to dusting, removing trash and tidying pillows and bedding. Washed windows and the draperies 12 times per year to keep spaces feeling clean and fresh.

Handled upkeep jobs such as turning the mattresses and arranging furniture for home owner.

Sanitized kitchen surfaces, washed dishes and organized cookware.

Sanitized bathrooms and common areas by scrubbing, mopping, vacuuming and wiping .

H O U S E K E E P I N G A I D E

Private Home

Isom, Ky

July 2016 Current

Recognized by employer for exhibiting impeccable cleaning standards.

Inventoried rooms to identify supply needs and coordinate workflow accordingly.

Managing Operations and

Efficiency

Documentation and Reporting

Complex Problem Solving

Employee Coaching and

Motivation

Scheduling and Coordinating

Policy Implementation

Financial Reporting

Staff Scheduling

Payroll Processing

Delegating Work

Problem Resolution

Handled upkeep jobs such as turning the mattresses and arranging furniture for home owner.

Performed special and routine cleaning and maintenance. Cleaned floors daily and performed deep cleaning such as shampooing, waxing and buffing regularly.

Demonstrated appropriate and safe use of tools and chemicals. Supported client throughout treatments and prescribed exercises.

Regularly check clients vital signs, including pulse, respiration and temperature, to identify problems.

Assisted client with daily living needs such as shopping for groceries and preparing healthy meals.

Prepared meals for client taking into account special food restrictions and diets.

Helped client choose appropriate clothing for activities and weather and assisted with dressing and undressing. Assisted client with activities of daily living (ADLs), including bathing and running errands

Helped client with exercising, walking and mobility in and out of beds.

Remained calm and maintained professionalism during times of high emotional stress.

Changed bed linens, cleaning and disinfecting rooms regularly. Provided client with emotional and social support. Transported client to and from doctor's appointments, errands and other activities.

M A N A G E R O N D U T Y

Subway

Isom, Ky

October 2013 June 2016

Engaged with employees to enhance communication and understanding of store procedures.

Promoted operational and administrative requirements, safety and security standards and regulatory guidelines to monitor and enforce compliance.

Oversaw day-to-day operations and special projects in fast-paced work environments.

Performed facility checks to verify cleanliness and customer safety.

Improved team member performance through motivation and training.

Improved employee skills, increased team value and cultivated leadership potential.

Prepared payroll and maintenance budgets for corporate management approval.

Worked with finance team to manage and streamline accounts payable, accounts receivable and payroll processes. Studied how to manage inventory, assets and customer interactions for maximum business success.

Checked work areas and equipment regularly to identify needed maintenance and team assignments.

Built and maintained positive professional relationships with staff, vendors and customers.

Trained and oriented new employees to company culture and procedures.

Developed collaborative partnerships with customers and internal business partners to build successful solutions to diverse problems.

Provided guidance and long-term solutions to customer concerns.

Worked with financial and HR teams to resolve billing issues. Built and maintained positive relationships with team members and supervisors.

Managed and reviewed daily CRM reports.

C A S H I E R

Dairy Queen

Hindman, Ky

August 2009 June 2011

Processed cash register transactions, inputted product costs and gave back change.

Counted money in cash drawers and balanced drawer at beginning and end of shift.

Processed checks, debit and credit cards, refunds, product coupons and gift certificates.

Employed suggestive selling techniques to promote special and popular products.

Recognized for providing strong customer service with high degree of accuracy.

Greeted customers and provided prompt and friendly service. Bagged and packaged customer orders and purchases. Helped trainees process cash and card payments for customer purchases.

Answered questions regarding special and seasonal products. Provided feedback to store management on products, shortages and damages.

Increased customer satisfaction ratings by providing prompt and accurate service.

T I L E S E T T E R H E L P E R

Newman Construction

Blythe, Ga

April 2006 August 2008

Completed prep work, including cement mortar or waterproofing application.

Observed safety guidelines and OSHA requirements to support worksite safety.

Mixed adhesives and compounds to affix tiles to installation surface.

Used trowel and screed to create adhesive bed for tile installation. Sealed halves and joints with cement or mortar to support drain tile placement.

Marked, cut and shaped tiles for exact fit in odd spaces and corners.

Laid and set materials in specific patterns for decorative, mosaic, porcelain, ceramic, glass and stone projects.

Made tile beds using mastic, glue, mortar, or thinset, applying with screeds, brushes and trowels.

Greeted homeowners or property staff to enter location and answer basic questions about work.

Prepared surfaces for tile with demolition, cleaning, waterproofing, crack suppression and leveling.

Filled out job reports and project timesheets.

Mixed grout and mortar using on-site equipment and hand tools. Corrected surface imperfections.

Arranged and stored materials, machines, tools and equipment. Cut materials to specified sizes for installation using power saws or tile cutters.

Assisted in preparation, installation and repairs. Applied grout and caulk.

Cut materials and mixed substances.

Inspected mortar during mixing to remove solid elements that might prevent correct brick adherence.

E D U C A T I O N

B A C H E L O R O F S C I E N C E : C R I M I N A L J U S T I C E / H U M A N S E R V I C E S

Colorado Technical University

Colorado

GPA 4.0.

A S S O C I A T E O F S C I E N C E : N U R S I N G Hazard Community and Technical College

Hazard, Ky

GPA 3.8.

Dean's List Honoree, 4 semesters.

Graduated in top 10% of class.

Graduated with honors.

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