Patient Sitter Safety Attendant

Dinorath Moore

Skills/Qualifications

Healthcare Professional with 4+ years of medical experience

Skilled multi-tasking in a fast-paced medical environment, well versed in insurance verification, processing referrals, patient check in and check out, registration,

Proficient with Microsoft Applications, Medical Terminology, and EMR

Familiar with billing and coding procedures

Bilingual - speaks fluent Spanish

Professional Experience:

01/2021 - Present Northside Hospital Saint Petersburg, FL

Pharmacy Technician (PRN – 2 days per week)

Prepared and processed medical insurance claim forms and records

Answer incoming calls on a multi-line phone system

Assist patients by answering questions about their medications or referring them to the pharmacist for medication information

Ordered, labeled, and counted stock of medications, chemicals, and supplies, and entered inventory data info computer

06/2017 – 01/2021 Palms of Pasadena Hospital Saint Petersburg, FL

Patient Sitter/ ER Screener/Patient Safety Attendant

Performed screening procedures in the ER setting

Administered PPE, including N-95 masks, to staff members

Answered multiple phone lines and directed call to appropriate staff member

Took incoming patient/ staff temperatures

Monitored mentally ill and Baker acted patients to ensure their safety

Responsible for rooming patients in a timely manner

Translated for Spanish speaking patients

Sat with patients 1 on 1 help patients with their needs

Responsible for informing the nurses and techs to help patient when patient starts getting out of bed

01/2021 NORTHSIDE Hospital PRN St Petersburg, FL

Pharmacy Technician

Deliver narcotics and uncontrolled substance to all department floors

09/2016 – 05/2017 Community Health Center, Inc. Saint Petersburg, FL

Referral Specialist

Processed 35+ referrals daily

Scheduled patient appointments over the phone

Performed insurance verification

Handled 50-75 patients daily

Answered multiple phone lines and directed call to appropriate staff member

Obtained patient demographics and input information into patient profiles

Performed various administrative tasks including filing, scanning, and faxing medical documents

Performed patient check-in/ out

Called providers and call doctors to process referrals

Responsible for handling queries and complaints via phone, email and general correspondence

Translated for Spanish speaking patients

Greeted and assisted 35+ patients daily

Faxed providers demographic notes

Education:

Rafael Rocca High School Naguabo, Puerto Rico

High School Diploma

Humacao Community College Humacao, PR 00661

Associate Degree

REFERENCES: TO BE GIVEN UPON REQUEST

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