Melissa Coker
Killeen, TX *****
**************@*****.*** - 254-***-****
• Creative and resourceful community service professional talented at quickly mastering new skills and processing new information. Diplomatic and gracious with a desire to deliver exceptional customer service.
• Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail apparel and shoe industry.
• Experienced sales professional highly effective at meeting and exceeding sales quotas on consistent basis. Stay up-to-date on latest market trends and product changes. Seeking to build upon 4 years experience in challenging new position.
Core Qualifications
Valid Texas driver's license High School Diploma
Creative Skilled multi-tasker
Effective team player Superior organization skills Determined Natural leader
Strong communication skills Fast learner
Skilled multi-tasker Sharp problem solver
Cheerful and energetic Resolution-oriented
Shipping and receiving Safety-oriented
Multi-tasker
Willing to relocate: Anywhere
Authorized to work in the US for any employer
WORK EXPERIENCE
Health Care Provider
- August 2012 to March 2016
Health Provider - Killeen, TX Aug 2012 - Mar 2016
• Company shut down, i sold kitchen knives which was commission based.
• Maintained productive relationships with existing customers through exceptional follow-up after sales.
• Generated high volume of referrals. Delivered products to customers in timely manner. Top 5 Sellers list for the entire tristate, stayed in the Top 5 List whole time i worked there! Owens & Miner
Hebron, KY - February 2014 to September 2014
• Processed customs duties and fees quickly to release international shipments.
• Worked at a rapid pace to meet tight deadlines. Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.
• Used propane forklift to load trailer at warehouse. Assembled product containers and crates. unloaded trucks and put merchandise away.
Vector Marketing, Sales Representative
Fort Mitchell, KY - June 2012 to August 2012
Vector Marketing - Ft.Mitchell, KY Jun 2012 - Aug 2012
• Company shut down, i sold kitchen knives which was commission based.
• Maintained productive relationships with existing customers through exceptional follow-up after sales.
• Generated high volume of referrals. Delivered products to customers in timely manner. Top 5 Sellers list for the entire tristate, stayed in the Top 5 List whole time i worked there! Customer Service
Wendy's - Latonia, KY - August 2010 to November 2011 i worked in every position.
• Took necessary steps to meet customer needs and effectively resolve food or service issues.
• Served fresh, hot food with a smile in a timely manner.
• Served orders to customers at windows, counters and tables.
• Properly portioned and packaged take-out foods for customers. Mastered Point of Sale (POS) computer system for automated order taking. Carefully maintained sanitation, health and safety standards in all work areas.
• Frequently washed and sanitized hands, food areas and food preparation tools.
• Worked well with teammates and openly invited coaching from the management team. EDUCATION
Bachelor's in Criminal Justice
Argosy University-Phoenix Online Division
2016 to 2019
Associate in Medical Administrative Assistant
Ultimate Medical Academy-Tampa - Work at Home
September 2016 to December 2017
Nursing
Central Texas College - Killeen, TX
SKILLS
Microsoft Office, Windows, Apple (6 years)