Joy A. Howard

***** ******** **** ******, ** ****0 * 716-***-**** * advgtf@r.postjobfree.com STRENGTHS & SKILLS

Knowledge and performance of office positions from receptionist to office manager. Computer literate, work well with QuickBooks, Peachtree and MS Office, including Excel and Outlook. Twenty years experience with bookkeeping and accounting. I am a hard worker, very dependable and honest.

Have held Maryland Certification as a Nursing Assistant (CNA) and as a Home Health Aide. Successful employment in a diverse range of fields EMPLOYMENT

Michaels (6/14-Now)

Custom Framer

Responsible for all aspects of framing, stock the store, truck crew, cashing. Responsible also for sales and customer service

ACT Associates, Inc Clarence, NY (09/12–04/13)

Receptionist/Administrative Assistant to Controller Responsible to assist Office Manager/Controller in all operations (AP, AR, etc). Posted to Peachtree and handled all deposits for 2 separate businesses. Three days a week sent to Shop location to do their timesheets and accounting. Handled several bulk mailings from start to finish – also responsible for the daily mail run. Responsible for routing all calls, greeting all visitors, scheduling appointments for Main St and Shop. Chamber of Commerce of the Tonawandas N. Tonawanda, NY (11/08 - 05/11) Benefits Administrator/Finance

Marketed health and dental insurance to prospective and Chamber members. Responsible for entire processing and accounting of insurance: enrollment, changes, invoicing, payments, deposits, collections, cancellations, credits and liaison with insurance company. All bookkeeping for the Chamber as a separate entity, including AP/AR. Shared all rights to QuickBooks program exclusively with Director and Accountant/CPA. Garrett Container Systems, Inc. Accident, MD (11/04-08/08) Administrative Assistant to HR Director/Receptionist Assisted HR Director with all aspects of employee files: starting, maintaining and closing out. Kept all employees compliant and employee files secure according to both state and federal laws. Receptionist duties such as greeting clients, routing calls, taking messages and making appointments. Data entry of time sheets into QuickBooks matched all receipts to invoices and filed. Responsible for all incoming/outgoing mail and the purchasing of all office supplies. EDUCATION

Garrett College McHenry, MD (08/82 - 01/84)

Business/Psychology major

Garrett College McHenry, MD (1999)

Maryland Certified Nursing Assistant

-Graduated Top of Class

REFERENCES

Elise Kuhn Owner, E-sales Tammie Baran Manager 2 stores Holly, NY Darien, NY Tim Hortons

585-***-**** 716-***-****

Amber Holler Hair Stylist

N Tonawanda, NY Owner/Inspirations Plus

716-***-****