Kenneth Schaal

* ***** ****, **** ******** NY ***33

advgtd@r.postjobfree.com 631-***-****

Strategic and Hands-On Manager

Experienced manager and leader, proven ability to increase customer satisfaction with departments, students, faculty and staff. Successfully delivered budget presentations and P&L management. Managed inventories exceeding $500K and purchased thousands on dollars in products per day.

Professional Experience

STONY BROOK UNIVERSITY LIBRIARIES, Stony Brook, NY 2016-Current

Head of Evening and Weekend Services, Stony Brook University

Manage six operations during the evening hours, overnights, and weekends.

Manage and schedule four Professional Supervisors, 13 Graduate Student Supervisors, and 57 undergraduate associates. Provide performance programs and annual evaluations.

Assist Director with budget reconciliation issues.

Provide excellent customer service to patrons belonging to the University as well as the surrounding communities.

Meet regularly with leadership team to discuss policy changes and staffing needs.

Interview, hire, and train new employees as well as approve payroll.

Developed new employee training manuals along with implementing a new attendance policy.

Schedule Librarian sessions through 25LIVE scheduling system.

Coordinate with Purchasing Manager for all logistics of supplies, furniture, equipment and inventory management.

Maintain overflow stockrooms are retrieve items when requested.

Assist Interlibrary Loan department with receiving, packaging, and shipping needs.

Implemented new operational policies, attendance policies, and COVID compliance policies.

Managed entire AU&S department while my Director was on research leave. 3/1/20 – 9/1/20.

Assisted Associate Dean with COVID reopening plan, COVID FAQ page, and drafting WFH duties.

Stony Brook University, Stony Brook, NY 2017 – 2020

Consultant / Inventory Manager, Faculty Student Association

Trained Southampton Hospital Dining Director and Stony Brook Hospital Retail Manager on the Retail Management System as well as inventory operations and procedures.

Trained Southampton Hospital and Stony Brook Hospital Gift Shop cashiers on POS system.

Lead quarterly physical inventory and oversaw Store Managers during the process.

Trained Directors, Retail Managers, and Store Managers how to efficiently purchase products from approved vendors, how to seek the best cost to improve profit margins, and how to receive those products into the back-office system

Work closely with accounting to reconcile cash issues and recreate reports from RMS system.

STONY BROOK UNIVERSITY, Stony Brook, NY 2007 – 2016

Assistant Manager / Buyer, Faculty Student Association

Reduced costs by shopping around with vendors, taking advantage of trade show deals, or making a deal with the vendor based on quantities. Set better margins, which lead to higher profits. Cut down on expenses on P&L and decreased payroll by 25%.

Met and exceeded board expectations by surpassing their approved revenue and bottom line numbers within annual budget.

Improved employee performance and productivity by creating great rapport with employees and taking advantage of our employee tier system.

Recognized for Outstanding Advancement and Achievement in Staff Development and student Employment – 2016.

Interviewed, hired, trained, and managed staff members on all daily operations such as customer service, opening POS, closing POS, replenishing sale floor, POS functions, cash pulls, cash audits, cash drops, sales, receiving, cycle counts, and maintaining a clean work area.

Managed and organized four different stock rooms based on operations of four different stores.

Worked with department heads and procurement to build requisitions to submit into WolfMart.

Created and spread projected budget for new fiscal year and passed to the CFO for approval.

Accountable for loss prevention over entire inventory (estimated gross value exceeding $500K).

Attended buying shows such as Camex, developing relationships with vendors as well as take advantage of discounts.

Increased clothing sales by 28% by purchasing closeouts, promotions and increasing margins.

Purchased thousands of dollars in merchandise per day based on sales reports and stock levels.

Waldbaums, East Setauket, NY 1999 – 2015

Grocery and Receiving Supervisor

Received product deliveries, ensured order and invoice accuracy.

Organized backroom inventory and maintained a clean workspace.

Trained and supervised employees and new keyholders to prepare them for their company roles.

Lead the inventory preparation process to ensure RGIS will accuracy count all merchandise.

Recognized for high quality customer service standards.

Education

Bachelor in Business Management, Briarcliffe College, Bethpage, NY

Associate in Business Administration, Suffolk Community College, Selden, NY

Skills

Microsoft Word, Excel, Outlook, PowerPoint, Google Apps, 25Live PeopleSoft, Lotus Notes, Telxon scanners, Microsoft RMS, type 60WPM and have 10-key skills. Machinery use of fork lift, cherry picker, and power jack.