Jennifer Granera

advgsf@r.postjobfree.com

Skills

·Exceptional customer service skills

·Professional phone etiquette

· Proficient in Microsoft Office

·Managerial and cash handling experience

· Over 7 years of administrative experience

Experience

Services Specialist —EPIQ—San Francisco, CA 05/15 - 04/20 Hospitality support, photocopy/print requested materials with attention to detail, attended to mail room duties, provide reception desk and administrative duties coverage as needed. Plant Administrator/Weight-master— eCullet, Inc. —San Leandro, CA 3/11 - 8/14 Responsible for all administrative and HR duties including: Payroll, answering phones, filing, inputting of data into spreadsheets, creation of spreadsheets, light clean up, electronic communication, filling out paperwork for new hires, terminations and submitting said paperwork to our corporate office. Weight-Master Duties include: weighing trucks in/out on our scales and then inputting data in a spreadsheet. Cashier/Customer Service Rep. Supervisor— KMart— Redwood City, CA 11/08 - 01/10 Cash handling, handle customer inquiry, process returns and exchanges. Manage and supervise up to 6 cashiers at a time, manage cash outs, create shift schedules, assign shift tasks, and enforce company policies.

Document Services Representative—DTI formerly Merrill Solutions—Palo Alto, CA 10/07 - 09/08

Photocopy/print requested materials with attention to detail, maintained excellent hospitality, attended to mail room duties, acted as a backup receptionist when needed. Call Center Representative —Trader Publishing Company–Burlingame, CA 07/01-01/06 Assisted customers with the placement of their ads, handled data entry, basic receptionist duties including but not limited to answering the phones, scan, copy and fax documents. References available upon request