EMPLOYMENT HISTORY
CP Health – Lenlock Clinic Receptionist Jan 21, 2022 – present
** **** ******* ****, ********, AL 36206 ph: 256-***-**** Supervisor: Carson Pearce, NP
Use of Kareo Practice Manager Program, Microsoft Word and Excel
Enter new patient data and update existing patient data
Answer phone
Schedule appointments
Mail certified letters
Use of general office equipment
Make new patient packets
Maintain filing system and database
Distribute mail
Inventory
Order clerical supplies
Greet visitors and patients
Provide customer service to visitors
Maintain filing system and database
Complete forms and reports
Transcribe letters
Reconcile money
Send and receive medical records
Create and submit documents
Call patients regarding appointments and tests
Bookkeeping
Fax and copy documents
Work up patients when needed
Check patients vital signs
Administer injections of medication
Anniston Medical Clinic Switchboard/Transcription/Supervisor March 18, 2016 – Jan 24, 2022
1010 Christine Ave, Anniston, AL 36207 ph: 256-***-**** Supervisor: T.J. Carter
Promoted to Clerical Supervisor position October 2019
Transferred to Transcriptionist/Data Entry Clerk August 2020
Hired as Switchboard Operator March 2016
Use of Allscripts Practice Manager Program, Microsoft Word and Excel
Prepare and edit documents
Transcribe medical exams as dictated by providers
Enter new patient data and update existing patient data
Log employee time off
Maintain filing system and database
Distribute mail
Inventory
Order clerical supplies
Input time and attendance
Answer phone
Route calls
Schedule appointments
Data entry
Mail certified letters
Use of general office equipment
Make new patient packets
Calvary Baptist Church Custodian Feb 24, 2016 – present
4157 Hwy 78 W Oxford, AL 36203 ph: 256-***-**** Supervisor: Chris Connell
5-8 hours per week
Sweep, vacuum, mop floors
Clean and disinfect bathrooms
Take out trash
Clean glass and mirrors
Order supplies
Champion Sports Medicine Therapy Tech Sept 2, 2014 – May 14, 2015
2111 Hwy 78E Suite 2, Anniston Al 36207 ph: 256-***-**** Supervisor: Ryan Huff, PT
Assisted therapists with rehab treatment
Assisted patients with daily living activities
Use of general office equipment
Answered phones, create and submit documents
Called patients regarding appointments and tests
Bookkeeping
Faxed and copied documents
Obtain necessary approval/pre-certification according to insurance guidelines
Verify patient insurance and ensure proper documentation is completed
Use of spreadsheets and ledgers
Entered new patient information
Data entry
Filed charts
Maintained an automated filing system to enable the storage and/or retrieval of information
Cleaned equipment
Maintained laundry
Reconciled money
Fresenius Medical Care Medical Secretary Oct 2, 2012 – Aug 2, 2013
331 Henry Rd SW, Jacksonville, Al 36265 ph: 256-***-**** Supervisor: Donna Smith
Answered phone and routed calls to appropriate person
Greeted visitors and patients
Provided customer service to visitors
Maintained filing system and database
Completed forms and reports
Prepared purchase orders
Assisted with accounts receivable
Distributed mail
Scheduled appointments
Inventory control
Assisted with composition and editing of correspondence
Input time and attendance
Assisted with the coordination of travel arrangements
Maintained an automated calendar program
Maintained an automated filing system to enable the storage and retrieval of information
Cardiology & CV Surgery Scheduler/Medical Assistant Aug 29, 2006 – July 10, 2012
1700 Christine Ave, Anniston Al 36201 ph: 256-***-**** Supervisor: Dr. M. Kamran
Scheduled outpatient procedures and tests
Answered phone
Called patients regarding appointments and tests
Bookkeeping
Faxed and copied documents
Pre-certified procedures with insurance companies
Use of spreadsheets and ledgers
Designed documents
Entered new patient information into computer systems
Filed charts
Checked patient vital signs
Performed EKGs and X-rays
Applied 24-hour Holter monitors
Finger sticks for blood sugar monitor and PT/INR monitor
Administered injections of medication
Removed staples from pacemaker/ ICD sites
Called in prescriptions
Basic wound care, including cleaning and bandaging surgical areas
Immunizations
Obtained medical histories
Maintained an automated calendar program
Assisted with composition and editing of correspondence
Maintained an automated filing system to enable the storage and/or retrieval of information
Obtained necessary approval/pre-certification according to insurance guidelines
Verify patient insurance and ensure proper documentation is completed
Northeast Alabama Regional Medical Center Centralized Scheduler Oct 2003 – Aug 2006
400 E 10th St, Anniston, AL 36207 ph: 256-***-**** Supervisor: Stella Hatch
Answered phone
Scheduled outpatient tests and procedures as ordered by physicians
Entered new patient and new doctor information into computer
Input statistical data into an automated database for report compilation
Faxed, copied, and printed daily schedules
Linked outpatient procedures with departments
Other work experiences include:
Production lines
Cashier
Stocking shelves
Waitressing
Cleaning houses and lawn care for real estate sales
General helper in greenhouses
Proficient in Microsoft Word, Excel, and PowerPoint
EDUCATION
Jefferson State Community College May 2015—Aug 2015
Undergraduate Courses for Physical Therapist Assistant:
Physical Therapist Assistant Program (withdrew Aug 2015 due to family illness)
Gadsden State Community College March 2013 – Sep 2014
Undergraduate Courses for Physical Therapist Assistant:
Anatomy and Physiology
Psychology
Kinesiology
Gadsden State Community College Sept 1998 – May 2000
AAS degree with Cum Laude honors in Office Administration program including Health Information Technology and Medical Transcription courses
Graduated from Weaver High School May 1992
VOLUNTEER WORK
I am currently volunteering as Calvary Baptist Church’s music leader, as our previous choir director resigned in October 2017. I also help at VBS each year at church, and in the past, I’ve volunteered at the Calhoun County Relay for Life.
REFERENCES
Gina Patterson 256-***-****
Connie Moore 256-***-****
Lora Smith 256-***-****
Wanda Ledbetter 256-***-****
Renee Austin 256-***-****
Margaret Jones 256-***-****