RS
ROLANDA ST. JULIAN -PAUL
**********@*****.*** 832-***-**** Baytown, United States 77521
Productive Office Assistant committed to delivering high-quality results with little supervision. Skilled in assisting with payroll, data entry and scheduling. Communicative and mature professional offering outstanding clerical abilities paired with enthusiastic personality.
Meeting planning
QuickBooks
Self-starter
QuickBooks expert
Meticulous attention to detail
Insurance eligibility verifications
Mail management
AR/AP
Professional and mature
Advanced MS Office Suite knowledge
Proofreading
Strong interpersonal skills
Schedule management
Strong problem solver
Medical terminology
Diverse Staffing Houston, TX
Staff Assistance
08/2019 - 07/2021
Greeted visitors or callers daily to handle questions or direct to appropriate staff.
Documented and routed business correspondence to manage office paperwork.
Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Made orders for new office supplies based on demand and budgetary restraints.
Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation. Maintained business records by updating customer information. Dispersed incoming mail to correct recipients throughout office. Posted open positions on company and social media websites. Taylor Enterprise Baytown, TX
Office Clerk Assistant
02/2017 - 07/2019
Updated employee paperwork and records.
Kept office records organized and supplies well-stocked for optimal team performance.
Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction. Documented and routed business correspondence to manage office paperwork.
Strictly adhered to confidentiality protocol regarding client information and documents.
Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
Managed client communication, scanning documents and distribution of Summary
Skills
Experience
mail.
Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Contacted customers about changes or updates in accounts and communicated potential problems.
Supervised invoice creation and submission to enable prompt and efficient customer billing.
Willie C McDuffie Treameant Center
Houston Texas
Executive Administrative Assistant
03/2010 - 11/2016
Delivered consistent and quality mentoring, training and onboarding for teams of contractors and staff members.
Achieved client vision and objectives through effective strategy development and execution in coordination with management teams. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Tackled and addressed top-level, high-priority issues with professional administrative discretion.
Set up meeting and event logistics for senior management and updated calendars.
Followed strict policies and procedures to maintain client confidentiality and keep data private.
Met with clients to conduct needs assessments, recommending appropriate support and service offerings.
Maintained updated progress notes and case record, and documented children's progress in recreational activities, treatment plans, and education.
Liaised between individuals, families and service providers to best manage treatment services.
Texas Southern University Houston, TX
Bachelor of Science in Psychobiology
Texas School of Business Houston, TX
Medical Assistant
University of Houston - Downtown Houston, TX
TreatmentChemical Drug Abuse Counselor
French:
Professional
Education and Training
Languages