Entry Clerk Service Representative
Resume:
To Whom It May Concern:
Enclosed is my resume. It details the educational skills that I can contribute to your company. Being people-oriented, organized, and a good communicator, are merely some of the attributes that I possess. I am a hard worker, and I am eager and willing to learn new responsibilities. I would be very grateful to receive an opportunity to further discuss a position. with your company. I have encompassed the education, the experience, and the persona. necessary to be highly successful in tasks that are set before me. I have earned a High School diploma from Hillcrest High School, an Associate of Science Degree in Radiological Sciences from Jefferson Davis Community College, and a Bachelor of Science Degree in Radiation therapy at UAB. Thank you for your time and consideration. Sincerely,
Alexis Grace
Work History
Education
Customer Service
Representative
Alexis
Grace
Contact
Address
Hoover, AL 35244
Phone
**************@*****.***
Skills
CRM
Multi-line phone talent
Order fulfillment
POS systems expert
Call decisioning
Typing 40 wpm
Call center operations
High-volume call centers
Complaint resolution
Professional telephone
demeanor
Data Entry
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Data Entry Clerk
Synovus Mortgage Corporation, Birmingham, AL
Organized, sorted, and checked input data against
original documents.
Completed data entry tasks with accuracy and
efficiency.
Sorted documents and maintained organized filing
process.
2013-04 -
Current
Medical Records Clerk
Aerotek Staffing Solutions, Hoover, Al
Uploaded physician progress notes, history, and physicals into electronic medical records.
Processed medical records requests from outside
providers according to facility, state, and federal law. Maintained patient records in compliance with security regulations.
2012-11 -
2013-02
Inbound Customer Service Representative
Aerotek Staffing Solutions, Hoover, Al
Answered phone with friendly greeting to create positive inbound calling experience for customers.
Answered over 46 calls per shift to meet fast-paced call center demands.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
2010-06 -
2010-09
Customer Service Representative
Toysrus, Montgomery, Hoover, Al
Updated account information to maintain customer
records.
Answered customer telephone calls promptly to avoid on-hold wait times.
Responded to customer requests for products, services, and company information.
2008-08 -
2010-03
B.S. Degree: Radiation Therapy
University of Alabama - Birmingham, AL
2005-08 -
2008-05
Associate of Science Degree: Radiological
Sciences
Jefferson Davis Community College - Brewton, AL
2003-05 -
2005-05
Advanced Diploma
Hillcrest High School - Evergreen, AL
2000-08 -
2003-05
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