Appointment Setter Delivery Driver
Resume:
Trinice Watts
Customer service extraordinaire
Fairburn, GA 30213
*********@*****.***
Dynamic Customer service Professional: skilled in promoting uncompromised customer services to clients whether I’m delivering food to them or taking them to their desired location. Excellent time management, able to assist and deliver exceptional client satisfaction. Obey all traffic laws And maintain a clean, safe and comfortable mode of transport. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Appointment Setter/Customer Service
Speedy Mobile Mechanic - Atlanta, GA
November 2021 to Present
• Answer incoming calls with enquiries about mechanic service, roadside assistance, quotes on parts oh, and other questions concerning mechanic or roadside assistance service
• Make appointment for daily mechanic work and disperse work to various mechanic on an as-needed or request basis.
• Provide exceptional customer service to everyone that calls for work. They are stressed enough with having to get service from us so my job is to make that as least stressful as possible! Customer Service
Publix - Norcross, GA
August 2021 to November 2021
• Assisted customers in person
• Operated the cash drawer
• Confirmed payments, refunds, etc.
• Resolved payment and order disputes
Security Officer
Pious security
April 2021 to June 2021
• Followed all security and safety regulations
• Monitored entrance and exit doors and access gates
• Monitored and authorized entrance and departure of patrons Delivery Driver
Amazon Flex - Lansing, MI
September 2019 to October 2020
• Completed daily pre and post-trip inspection checklist
• Delivered merchandise to clients
• Maintained accurate inventory count
• Adhered to Department of Transportation (DOT) regulations Delivery Driver
DoorDash - Lansing, MI
October 2019 to July 2020
• Delivered merchandise to clients
• Maintained accurate inventory count
• Adhered to Department of Transportation (DOT) regulations
• Delivered orders in a timely professional manner
• Made sure orders were accurate and quickly resolved any issues if any Console/Patrol Officer
Allied Universal - Dunwoody, GA
June 2017 to August 2019
• Responsible for authorizing entry to facility gates and keeping visitor/vendor logs.
• Respond to security alarms and assess potential and real disturbances.
• Responsible for contacting law enforcement and other emergency management officials when needed. Shift Supervisor
Checkers - Snellville, GA
April 2017 to June 2017
• Scheduled and directed staff in daily work assignments to maximize productivity.
• Efficiently resolved problems or concerns to the satisfaction of all involved parties.
• Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
• Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
• Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
Key Holder
Dollar General - Duluth, GA
September 2015 to May 2017
• Carry keys and alarm codes; open and close store, disarm and arm alarm system • Oversee cleaning, maintenance, and deliveries staff outside of regular business hours • Perform and supervise daily procedures • Maintain a tidy and organized entrance area • Monitor and assist cashiers and other retail staff; assign daily duties • Train and support new team members • Provide customer-focused service; welcome customers to the store and assist them with requests • Perform product demos and explain product features to customers • Collaborate with store management to organize marketing and promotional campaigns and to coordinate staff schedules and activities • Handle managerial tasks when the general and assistant managers are unavailable • Manage bank deposits, balance point of sale drawers and safe • Check and respond to email and phone messages • Manage paperwork and tend to other office tasks • Ensure that all employees adhere to corporate processes and safety standards CNA/HHA
Company Confidential - Decatur, GA
March 2012 to September 2015
• Provided individualized and friendly care for My client.
• Checked vital signs
• Assisted with wound care
• Served meals to My client.
• Changed bed linens
• Swept, mopped, and cleaned bathrooms
• Aided in lifting My client, when necessary
Residential/Commercial Cleaner
ASAP Cleaning - Norcross, GA
August 2012 to January 2013
• Clean residential homes as well as commercial buildings.
• Sweep, mop, dust, vacuum, clean mirrors, toilets, showers
• Practice safe cleaning habits by utilizing PPE
• Wear protective shoe coverings while inside clients' homes CNA/Caregiver
Company Confidential - Lawrenceville, GA
December 2010 to March 2012
• Provided individualized and friendly care for My client.
• Checked vital signs
• Assisted with wound care
• Served meals to My client.
• Changed bed linens
• Swept, mopped, and cleaned bathrooms
• Aided in lifting My client, when necessary
Education
High school or equivalent
Skills
• CPR Certified (Less than 1 year)
• Excellent communication skills (Less than 1 year)
• security (1 year)
• CCTV
• Supervising Experience
• Surveillance
• POS
• Training & Development
• Leadership
• Management
• Delivery Driver Experience
• Caregiving
• Home Care
• Vital Signs
• Administrative Experience
• English
• Hotel experience
• Baking
Certifications and Licenses
First Aid Certification
Driver's License
Guard Card
Non-CDL Class C
Assessments
First Aid — Proficient
March 2019
Measures a candidate's ability to identify treatments for common medical emergencies. Full results: Proficient
Security guard skills — Highly Proficient
October 2020
Assessing risks, enforcing security standards, and handling complaints Full results: Highly Proficient
Management & leadership skills: Impact & influence — Highly Proficient August 2021
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Highly Proficient
Supervisory skills: Motivating & assessing employees — Familiar January 2022
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Familiar
Attention to detail — Familiar
June 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Security guard skills — Highly Proficient
June 2021
Assessing risks, enforcing security standards, and handling complaints Full results: Highly Proficient
Medical receptionist skills — Proficient
January 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Delivery driver — Proficient
December 2021
Interpreting instructions or signs and solving problems Full results: Proficient
Warehouse associate — Proficient
June 2021
Assesses the tendencies that are important for success in warehouse roles. Full results: Proficient
Cleaner fit — Expert
January 2022
Measures the traits that are important for successful cleaners Full results: Expert
Cashier skills — Highly Proficient
July 2021
Counting cash, processing transactions, following written procedures, and attending to details Full results: Highly Proficient
Teamwork: Interpersonal skills — Proficient
January 2022
Responding to challenging team situations at work
Full results: Proficient
Retail customer service — Proficient
December 2021
Responding to customer situations in a retail setting Full results: Proficient
Customer service fit — Expert
January 2022
Measures the traits that are important for success for customer service roles Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Relevant Skills
• Track record of patrolling assigned areas diligently
• Willing to work in a rotating shift
• First Aid and CPR Certified
• Excellent communication skills
• Good eye for detail with the ability to stay organized at all times
• Polite and courteous demeanor
• Particularly effective in working independently
• Proven ability to adapt to changing priorities
• Track record of working in a fast paced environment
• Effective listening skills
• Profound ability to maintain confidentiality of information
• Extremely capable of monitoring premises through advanced security cameras
• Very vigilant to suspicious individuals and things
• Demonstrated ability to handle and resolve conflicts in an effective manner
Contact this candidate