Data Entry Customer Service

KANCHAN MEHTA

**************@*****.***

CORE QUALIFICATIONS

•5 years of Department managerial coordination experience in a high volume, Delivering best Customer service and achieving targets.

•Recognized as Manager of the year continuously for 5 years for achieving sales and best customer service.

•Experience in leading and developing large teams

•Excellence in working in a fast-paced and changing environment

•Ability to multi-task, while being attentive to Customers and remaining flexible to the needs of the business

•Excellent written oral and interpersonal communication skills.

•Above-average computer application and database tracking and entry skills.

•Proficiency in all Microsoft Office applications.

•Highly creative and self-motivated with innovative ideas and concepts.

•Proficient in training the employees by using interactive discussions and “hands-on” approaches and get a better understanding of the concerned subject .

•An effective communicator with excellent relationship management skills and strong problem-solving abilities.

WORK HISTORY

MTSS GROUP

Talent Acquisition Manager/Hr Assistant

Dec2021—Feb 2023

I have been responsible for partnering with the Business Development team to connect, reach out, and substantiate relationships with the community of business and personal groups to initiate and maintain a solid networking client list for immediate and future use.

BOSCOVS

Customer service and Department Manager

Head of Public Relations

May 2017—Dec 2021

Responsibilities

•My role was to drive a first-class omnichannel experience by promoting Sales with Bestest experience for Customers and Associates

•Promote associate development, ensuring stores’ Best Practices, communication, business analysis, and expense management

•Analytical and adaptable in nature, this role leverages tools and reports to make sound business decisions

•Recruit, interview and hire talent for best sales targets.

•Develop staffing plans for key store roles

•Analyze workload strategies, sharing findings with store staff and leadership to develop action plans

AREAS OF EXPERTISE

COORDINATION

•Handling all activities related to invigilation, coordinating for keeping up to date with curriculum changes and assessment methods

•A belief that all clients are able to make positive change.

•A non-judgmental outlook and a willingness to work.

•Patience, tolerance and sensitivity.

•Excellent observation and listening skills.

•Time Management.

MANAGEMENT

•Recognizing potential of each client, fostering a healthy learning atmosphere in organization & responding queries in a spontaneous manner.

•Assisting & counseling successfully.

•Spearheading the activities of a Company according to curriculum.

•Facilitating assistance support in curriculum designing.

TECHNICAL SKILLS

•Familiar with Microsoft Office software like Excel, Word, PowerPoint, Outlook, and more.

•Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems.

•Virtual help desk Data entry, manage team calendars, and create company reports are highly sought after admin skills in assistants.

•Thorough understanding of computer software, browsers, and operating systems in order to perform the job.

EDUCATION

•Bachelor in Accounting & Business Administration .

•Diploma in Computer Programming.

Information Science Of Computer Technology

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