Sales Associate Administrative Secretary

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Xx Maria_Avigliano_Res...

MAR IA Corel s\Lelol Rotel)

908-***-****

AVIGLIANO Loklond, 3813

SUMMARY Seasoned Secretary with solid 10 year background in high-volume office settings. Strong

regulatory knowledge, multitasking abilities and independent thinking skills devoted to

enhancing team performance. Well-organized and hardworking with adaptability and

responsiveness for changing demands.

SKILLS * Database Entry * Strong Organizational Skills

* Schedule Management * High Volume Phone Inquiries

* — Professional and Courteous * Reception Duties

EXPERIENCE ADMINISTRATIVE SECRETARY 04/2004 to 07/2020

Professional Masonry & pavers Corp. - Manalapan, NJ

* Answered phones to direct callers, schedule appointments and provide general

office information,

SALES ASSOCIATE/SPECIALIST 03/2014 to 06/2015

Lord & Taylors - Freehold, NJ

* Greeted each customer and offered assistance in finding requested items, helping

boost customer satisfaction and retention.

* Helped customers by answering questions and locating merchandise.

* — Restocked shelves, racks and bins with latest merchandise and changed signage to

promote special items.

* Monitored sales floor to identify customers in need of assistance and merchandise

requiring replenishment.

* Arranged merchandise for display to highlight new styles, attract customers and

enhance sales.

* Processed merchandise returns and exchanges for customers to refund payments,

trade items and offer store credit.

SALES ASSOCIATE 03/2001 to 04/2004

Macys - Freehold, NJ

* Completed daily recovery tasks to keep areas clean and neat for maximum

productivity.

* Collected payments and provided accurate change.

* Helped customers find specific products, answered questions and offered product

advice.

* Arranged new merchandise with signage and appealing displays to encourage

customer sales and move overstock items.

* Answered incoming telephone calls to provide store, products and services

information.

* Assessed customer needs to provide assistance and information on product features.

* Engaged customers in friendly, professional dialogue to determine needs.

EDUCATION AND Bayonne High School - Bayonne, NJ

TRAINING High School Diploma

06/1983

LANGUAGES Italian: French:

sn —

Limited Limited

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