Michelle Metzger

*** ***** ******* ***** *** **03, Chicago, IL 60605 • 949-***-**** • advgjm@r.postjobfree.com

Professional Summary

Collaborative team player skilled at working with hardware and software professionals to develop a cohesive and successful design. Client-focused Sales Representative with years of providing solutions to customers. Solid understanding of systems and program areas. Top producing sales professional and expert in industry. Dynamic communicator who consistently exceeds goals and company expectations.

Skills

. Time Management

.Correspondence Handling

.Document Filing

.Superior Customer Service

Work History

Brand Ambassador / Promo Model, 02/2018 to Current

Clearlypromotions.staffconnect.net – Chicago, IL

Assisted [Number] customers in average [Timeframe] by answering questions, responding to inquiries and handling telephone requests.

Assisted various business groups with document organization and dissemination during acquisitions.

Created boardroom and courtroom multimedia presentations including video and text- sync'd depositions for enhanced understanding.

Bartender/Server, 06/2017 to 01/2018

Holiday Inn Resort – Fort Walton Beach, FL

Visited new customers within [Number] minutes to make introductions, discuss specials, take drink orders and build and immediate positive connection with guests.

Performed opening, closing and shift change duties accurately to keep restaurant working smoothly and ready to meet all customer needs.

Beverage Cart Attendant, 03/2015 to 05/2017

Lost Creek Country Club – Austin, TX

Offered product samples, answered questions and helped customers find items.

Provided attentive service and proactively assessed guest needs.

Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.

Cocktail Waitress, 05/2010 to 02/2015

Hurricane's Bar And Grill – Huntington Beach, CA

Maintained customer satisfaction with timely table check-ins to assess drink or other needs.

Ensured customer satisfaction by responding quickly to orders and entertainment requests.

Maintained clean and presentable tables with tableware, glassware, silverware and linens.

Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.

Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.

Built a solid rapport with many frequent patrons to cultivate guest loyalty.

Education

Esthetics: Esthetics, 2018

G Skin And Beauty Institute - 17 North State Street

N/A: Child Development, N/A

Orange Coast College - Costa Mesa, CA

Diploma: General Literature, 2005

Etiwanda High School - Etiwanda, CA

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