Service Representative Customer
Resume:
Lisa Wernick
New to Buffalo
Buffalo, NY *****
**********@************.*******.***
Looking to settled into a long term position where I can use my experiences and gain new experiences. Authorized to work in the US for any employer
Work Experience
Customer Service Representative
ABC-Amega, Inc. - Buffalo, NY
November 2021 to Present
Reconcile invoice issues to obtain payment. Assist the customers with billing questions and invoice Discrepancies.
• Provided assistance to clients
Area Manager
Falcon Farms Inc - Phoenix, AZ
June 2019 to October 2021
OBSERVATIONS OF EMPLOYEES AND BUILDINGS
OVERSEEING GROWTH
MEETING TARGETS
COACHING TRAINING
HIRING
DISCIPLINARY CORRECTIVE ACTIONS
RESPONSIBLE FOR 28 LOCATIONS
RESPONSIBLE FOR OVER 30 EMPLOYEES
INVENTORY AND ORDERING
Sales Manager
Sales Manager
Aaron's - Queen Creek, AZ
August 2018 to June 2019
OFFICE MANAGEMENT
MARKETING
MERCHANDISING
END OF DAY
DEPOSITS
CSR
QC Financial - Kansas City, MO
December 2017 to May 2018
CASH HANDLING
LOAN PROCESSING
SAFE MANAGER
OPENING AND CLOSING PROCEDURES
WESTREN UNION
REFINANCING LOANS
CHECK CASHING
Shipping and Receiving Clerk
Donaldson Filtration - Missouri
June 2017 to December 2017
Making sure trucks are loaded with correct supplies and on the correct dock for delivery. Making sure incoming trucks have correct shipment and quantities. Recording invoices using Oracle Programming.
Working with production to get last minute orders out Many other office duties
New Product Operator
Control Operations
April 2016 to June 2017
Daily task of operating control panels for food production Keeping Log reports being available to adjust to different work conditions quickly Corporate Secretary
RANCHERS PRIDE OKLAHOMA CITY
August 2013 to January 2016
Daily Reports and Inventory Tracking for multiple offices. Answering phones relaying messages by text or email to receiving offices.
Payment processing and Customer Service.
Working one on one with owner and office managers to keep company running in an excellent working order.
Set up and over seen 7 Offices across the US from Corporate location Business Traveling Arrangements
Principal Secretary
Oklahoma City, OK
OKPCS
August 2008 to November 2012
August 2008 - November 2012
Running an office with the responsibility of 30+ staff and 400+ children and parents. Making sure the office ran in an orderly fashion and that all staff and students were accounted for. Submitted hours for payroll, filled workers comp papers, leave of absent request, daily times and scheduling
Typing reports and letters, corresponding via email, all typical office duties. Education
Tech trade certificate
High school diploma or GED
Skills
• 10 Key Typing Microsoft Office Varies computer programs Researching Phones Letter of Recommendations
Management
Sales Management
Human Resources
• Food Production
• Office Management
• Retail Sales
• Management
• Merchandising
• Floral design
• Communication skills
• Customer service
• Account Management
• Interviewing
• Microsoft Word
• Purchasing
• Quality Assurance
• Microsoft Powerpoint
• Leadership
• Supervising experience
• Recruiting
• Payroll
• Pricing
• Oracle
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