Malaysia Coxs
Skilled in finance, negotiations, and prompt claim resolution providing a high level
of service through developed work ethic.
Atlanta, GA 30318
advgir@r.postjobfree.com
EXPERIENCE
Alacrity Solutions, Remote — Independent Claims Adjuster August 2021 - December 2021
Reviewed home insurance policy information, photos of property damage, and verified facts of loss to determine if the claimant is covered under policy.
Reviewed claim data daily and updated claim status as needed to ensure settlement.
Prepared denials and ROR letters when applicable to ensure the insurer's insurance policy is being honored by insured.
Assessed damages to properties using ClaimXperience, and determined ACV using Xactimate & Settle Assist.
Reviewed home insurance policy information, photos of property damage, and verified facts of loss to determine if the claimant is covered under policy.
E.A. Renfroe, Remote — Independent Claims Adjuster January 2022 - June 2022
Reviewed auto insurance policy information, photos of property damage, and verified facts of loss to determine if the claimant is covered under policy.
Make a request for investigative documentation such as police report numbers, statements, incident reports, photos, videos, and employee records to be able to perform a thorough investigation.
Start up and respond timely to correspondences, including demands and letters of representation from attorneys
VXI Cortland, Remote — Apple Support Team
July 2022 - December 2022
Helps apple customers with troubleshooting problems, customer de-escalation, and getting clients to the correct department who can better assist if need be.
Crawford & Company, In O ce- Independent Claims
Adjuster
December 2022 - January 2023
Reviewed home insurance policy information, photos of property damage, and verified facts of loss to determine if the claimant is covered under policy.
SKILLS
Advanced proficiency in
Excel, Microsoft O ce,
PowerPoint, Outlook,
Adobe, Xactimate, and
ClaimXperience.
Ability to ensure claim
handling in a timely,
professional,
customer-centric
manner that meets all
assigned priorities.
Deescalation
Teachable
Resilient
Attentive
Adaptive
Motivated
AWARDS (CERTIFICATIONS)
State Farm Auto
State Farm Policy
State Farm Estimatics
Texas All Lines
Adjuster License
LANGUAGES
English
Reviewed claim data daily and updated claim status as needed to ensure settlement.
Prepared denials and ROR letters when applicable to ensure the insurer's insurance policy is being honored.
Assessed damages to properties using ClaimXperience,Xactimate and Settle Assist.
EDUCATION
North Atlanta High School, Atlanta, GA— Diploma
August 2015 - May 2019
Elaine Sterling, Atlanta, GA — Degree
November 2019 - July 2020