Mika Pacheco-Northbird
experienced high volume server
Bloomington, MN 55425
advghw@r.postjobfree.com
Well rounded adult with multifaceted abilities in the service industry. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Server and Cashier
IHOP - Bloomington, MN
March 2019 to Present
greet guests, seat/beverage & serve. Clean & release tables assist food runners. Shift Manager
Tim Hortons - Saint Paul, MN
August 2018 to November 2018
Oversee staff & baker. Bake when needed. Count down tills & end day sanitation. Guest issues & refunds. Assist staff at all points.
Denny’s
America Ave location - Bloomington, MN
July 2018 to September 2018
Standard server
Server and Cashier
Dennys (RREMC) - Bloomington, MN
April 2018 to August 2018
Guest food requests, food handler, sanitized work areas & cashier Banquet Server and Bartender
Hampton by Hilton - Saint Paul, MN
February 2018 to May 2018
Banquet set up, Tare down. Bar Service & sanitation. Read BEO’s & run banquets accordingly. Responsible for banquets of 30 + unassisted. Assist captain in any capacity needed for event Front Desk Agent
Hampton by Hilton - Saint Paul, MN
February 2018 to May 2018
check in/checkout, guest complaints & concerns. Apply discounts. Assist in shuttle set ups. Server
Hampton by Hilton - Saint Paul, MN
February 2018 to May 2018
Assisted with switch over from Hotel Metro to Hilton. From cleaning new tile & sanitizing new cutlery to organizing new stations for servers and banquet staff. Councilors aide
Oshki Manidoo Center - Bemidji, MN
June 2014 to December 2016
*watch over a house of 7+ women and children in treatment faculty setting.
*responsible for inpatient safety
*daily communications with incoming/outgoing lodge staff members
• medication dispersal & record keeping.
• guide / support mother’s in daily activities with children in accordance with state laws & family court regulations
• report lodge activities & events to appropriate councilors & medical staff. Education
Biology
Leech Lake Tribal College - Cass Lake, MN
April 2009 to January 2012
Some college
High school diploma or GED
Skills
• Cash handling (10+ years)
• Merchandising (Less than 1 year)
• Employment & labor law (Less than 1 year)
• Inventory control (10+ years)
• Serving (10+ years)
• Restaurant experience (10+ years)
• Food service (10+ years)
• Guest services (10+ years)
• Cooking (10+ years)
• Cleaning (10+ years)
• Microsoft Office (10+ years)
• Baking (5 years)
• Restaurant management (10+ years)
• Front desk (10+ years)
• Supervising experience (10+ years)
• Recruiting (5 years)
• Culinary experience (10+ years)
• Banquet Experience (10+ years)
• Crisis Intervention (5 years)
• POS (10+ years)
• Catering (10+ years)
• Food Preparation (10+ years)
• Kitchen Management Experience (5 years)
• Food Safety
• Sales
• Shift Management
• Meal Preparation
Certifications and Licenses
food handler certificate
Assessments
Food Service: Customer Situations — Highly Proficient September 2019
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Highly Proficient
Bartending — Familiar
September 2019
Understanding, pouring, and mixing drink orders.
Full results: Familiar
Food service: Customer situations — Highly Proficient September 2019
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Highly Proficient
Work style: Reliability — Expert
September 2019
Tendency to be dependable and come to work
Full results: Expert
Work style: Reliability — Highly Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Non- voilent crisis intervention.
CPR & First Aide certified
Ethics