Martin - *

SARA K. MARTIN

Phone: 765-***-****

advggr@r.postjobfree.com

**** ******** *** ******

Noblesville, IN 46062

Attentive Business Process Analyst skilled at reinforcing strong relationships with operation end-users through both minor updates and major revamps. Talented at discovering untapped assets and leveraging unforeseen potential. Enthusiastic individual with well-developed skills, which include business acumen and effective communication. Educated and sharp with resolve to pitch in and help with any task. Highly organized and professional in working with stakeholders and project personnel. EDUCATION

MBA Indiana Wesleyan University Nov. 2019

Business/Healthcare Administration

• 3.8 GPA

• Design solutions and strategies for complex business problems and opportunities within the healthcare industry.

• Evaluate personal management capabilities and design a plan for continual growth.

• Integrate critical analysis with healthcare administration disciplines to ensure organizational success.

• Synthesize ethical standards in decision-making and strategy development.

• Create appropriate communication strategies to achieve organization goals.

• Integrate a moral and ethical principal framework that guides interactions within the healthcare industry.

AS Ball State University, Radiological Science July 2009 BS Ball State University, Exercise Science July 2007 Minored in Psychology

WORK EXPERIENCE

Community Health Network Oct 2021 to current

Business Process Analyst/Project Management

• Led and implemented a network wide ERAS (Enhanced Recovery After Surgery) program to improve overall surgical site infection rates and decrease length of stay in hospital.

• Behavioral Health patient Intake BPM process re-engineering

• Using Scrum Agile methodologies to funnel and prioritize work in the backlog through implementation. Voice of the customer

• Served as Product Owner on Agile Scrum Team to manage and prioritize the backlog, writing stories from requests, and creating/participating in team norms for a piloting scrum team

• Select appropriate BPM approaches for projects, particularly between build-to-last (stable, structured, and fully automated) and build-to-change (dynamic, goal-oriented, case management, less structured and more social) approaches to change.

• Define the needed business cases with project team and process owner, defining business outcomes, including current baseline and future target metrics, such as leading and lagging indicators, and linking to strategic key performance indicators (KPIs).

• Support, develop, stand up cabinets, councils, and work teams. IU Health Ambulatory Surgery Centers, Indianapolis March 2020 to Oct. 2021 Imaging Services Manager

Martin - 2

• Developed the Radiology program at the ambulatory surgery centers within IU Health throughout six different centers.

• Ensuring compliance standards and financial stability are met. Developing and nurturing cooperative inter-departmental relationships throughout IU Health and with external stakeholders as well.

• Preparations for surveys, administrative review and/or peer reviews per licensure and accreditation requirements. Ensures corrective action are completed as a result of survey/review findings.

• Radiology Services Quality Outcomes requiring regular communication with staff, reinforcing the organization's mission, vision, and values.

Community Health Network, Indianapolis July 2016 to March 2020 Interventional Radiologic Technologist

• Established and maintained proper aseptic techniques during all patient encounters.

• Delivered comprehensive training to students and new technologists on equipment, imaging processing, patient relations and best practices.

• Performed diverse technical, diagnostic, and therapeutic procedures in interventional radiology department.

• Applied workplace safety rules consistently to prevent immediate danger to patients and reduce exposure to radiation.

• Leveraged PACS to input and compile data gathered from various sources.

• Recognized by management for providing exceptional customer service through yearly evaluations.

• Reviewed physicians' orders to assess patients' medical imaging needs and operated radiologic equipment to capture diagnostic images, including fluoroscopy, x-ray, and orthopedic exams.

• Developed and labeled diagnostic images and films in accordance with established quality standards, and updated patient records, EMR and PACS.

• Maintained highest levels of quality, safety, and patient confidentiality by following hospital and regulatory guidelines

Franciscan Alliance, Lafayette Aug. 2009 to July 2016 Interventional/Vascular Radiologic Technologist

PROFESSIONAL TRAINING

Business Process Management Institute, 2022

Agile Methodology for BPM, Process Modeling with BPMN, Establishing Business Process Governance & Centers of Excellence, Business Process Management 101, Process Measurement and Metrics, BPM Methodologies

Certified Scrum Product Owner, Scrum Alliance, April 2022 Description: Include a brief description, if necessary. PMP, to be completed 2023

PROFESSIONAL AFFILIATIONS

Shared Governance Counsel Board Member, IU Health ASC 2020-2021 ARRT, 2009-Present

Licensed Radiologic Technologist

American Society of Radiologic Technologist, 2009-Present COMMUNITY SERVICE

Community Health Network

Lawrence Cupboard, Indianapolis

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