Customer Service Clerk

ROELY RODRIGUEZ

*** **** **. ******, ** ***** · 951-***-****

*******@*****.***

* ************ ** ******** ****-paced work with professionalism and minimizing discrepancies by meticulously reviewing errors. Quick learner with excellent technical abilities. Detail-oriented Clerk equipped with administrative, organizational and customer service skills. Great at managing time in fast-paced environments. Demonstrating 10 years of efficiency and safety, known for contributing to team objectives through hard work and collaboration.

EXPERIENCE

12/17/2017-PRESENT

PRODUCTION CORDINATOR,SREAM INC.

HANDLES CUSTOMERS COMPLAINT AND DISCREPENCIES

CHECKED CUSTOMER ORDERS, LABELING AND DOCUMENTATION PRIOR TO SHIPMENT TO AVOID DELAYS.

RECEIVED AND PROCESS RETURNS FORM CUSTOMERS CONTAINING DAMAGED ITEMS.

COORDINATED MULTIPLE RECEIVING AND WAREHOUSING OPERATIONS SIMULTANEOUSLY WITHOUT SACRIFICING QUALITY AND SUPPORTED OUTGOING SHIPPING IN RESPONSE TO OBSERVED NEEDS.

IMPLEMENTED LEADS CHANGE TO IMPROVE SYSTEMS OF PRODUCTION CONTROL AND STANDARD OPERATING PROCEDURES.

7/2005-5/2007

RECEPTIONIST CLERK, MJO STAFFING, MORENO VALLEY, CA

PULLED AND ORGANIZED REQUESTED PERSONNEL FILES

ADDRESED INFORMATION UPDATES BY FILING TO RECORDS IN PERSONNEL SYSTEM.

REVIEWED AND EFFCIENTLY PROCESSED FILES EACH DAY IN BUSY ENVIRONMENT.

ANSWERED FORMS AND DIRECT PHONE CALLS

RECEIVED AND HANDLED COMPANY ADMINITRATORS MAIL

RESENTATION FOR COMPANY MEETING

EDUCATION

FONTANA HIGH SCHOO

GRADUATED 6/1994

GPA 3.8

HONOR STUDENT

Feb 2022-May 2022

RCC – Medical and Codding Certificate

SKILLS

Creative problem solver

Quick Learner

Exceptional Communication Skills

Proficient in the use of MS Office

Strong organization Skill

Strong client relations Skills

Bilingual

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