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Customer Service Accounts Receivable Administration

Location:
Frankfort, KY
Posted:
February 20, 2023

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Resume:

Samantha J. Passalacqua

*** ****** *****

Frankfort KY 40601

502-***-****

Skills& Qualifications:

Management experience

Office management & administrative assistance experience

Proficient with Microsoft Office Products

Financial planning & analysis

Expense reports

Payroll management

Many accounting software programs, including but not limited to, Great Plains, JD Edwards, Abila, QuickBooks, Peachtree, Computer Ease, Complete Control for Communities, SAP

Financial Statements

Account reconciliations

Budget Creation, Analysis

Experience:

HHERF Payment Approvals Team Lead: October 2020-Feburary 2023

Kentucky Housing Corporation (started thru Accountemps, now an employee)

Answer any questions from the tenant or landlord

Assign work

Coach/train team members as needed

Review approved claims for accuracy and completion

Process, reformat and load documents required for payment

Maintain contact with landlords, gathering the documents in timely manner

Facilitate contact between tenant and landlord to obtain the Settlement contract as needed

Assist customer service

Contract Employee: Multiple Positions

Crown Services

General Accounting

Accounts Receivable

Collections

Administration

Contract Employee 2015-Jan 2017

Randstad

Cash applications

Purchasing

Accounts Payable Specialist

oReconcile goods receipt against invoices

oRequest POs

oVerify Invoices, Three-way matching

oObtain Proper Approval

oReconcile purchase card bank statements to receipts

Accounts Receivable

Inventory Management

Reconcile inter-company accounts

General Manager 2013-2015

CY Enterprise

Lead sales person. As such, consistently met and exceed all corporate goals set to facilitate store bonuses.

Customer service

Handle all employee related issues

Business administration, including banking, payroll, processing all documentation required by Parent Corporation.

Corporate audits

Office Manager 2011

A+ Auto Body, Georgetown KY

Accounts Payable & Accounts Receivable

Collections

Insurance Claims

Inventory

Purchases

General Administrative Functions

Customer Service

Budgeting

Account Reconciliations

Payroll Manager 2008

Tennessee Valley Industrial, Georgetown KY

Completed and filed all union reports and payroll tax forms.

Processed accounts receivable and collection procedures as necessary.

Upon entry, performed full audit of all accounts receivables, payroll and union accounts.

Payroll management and processing 250+ employees and contractors.

Staff Accountant 2006-2007

Community Management Associates, PSC, Lexington KY

Managed $1,000,000 in homeowner association assets.

Managed all Accounts Payable Accounts for both the company and clients. Maintained a positive working relationship with all vendors. Processed 1099s for all vendors at year end.

Coordinated and supervised accounting using a modified accrual accounting system. Worked with industry specific software. Created and maintained financial statements for 19 homeowner association clients and for Community Management Associates.

On behalf of employer, processed accounts receivable and billing services. Maintained accurate records of all supplies purchased and used on behalf of clients, and processed all payments and delinquencies.

Responsible for collecting payments from homeowners. Managed over 3500 homeowner accounts. Made payment arrangements for delinquent accounts, when possible. Referred accounts to association attorneys for collections when necessary. Worked closely with collection attorneys to monitor their progress. Authorized and initiated foreclosure procedures on behalf of the association Board of Directors.

Answered financial questions from members of the Board of Directors (51 Directors in total).

Provided input to Board of Directors to facilitate the creation of annual budgets.

Ensured Board Members received monthly, quarterly and annual financial statements within 10 days of the prior period.

Processed month-end closings and monthly reports. Made all closing entries for month end and year-end. Responsible for making any corrections or journal entries. Reconciled all bank accounts (24, including investment accounts).

Managed financial bookwork including all bank reconciliation’s, cash flow statements, profit & loss statements, requests for funding from developers (of homeowner associations), and monitored budgets.

Staff Accountant/Office Manager 2005-2006

Mooney & Associates PSC, Lexington KY

Coordinated and supervised cost accounting and payroll. Created and maintained financial statements using QuickBooks Online custom reports. Consistently achieved projected profit objectives by cutting expenses through vendor and client negotiations.

Created accurate quarterly and annual budgets by examining past expenditures, predicting increased workload, and considering current inflation rates.

Responsible for payroll and related reports and forms, including, but not limited to: W2s, 940s, 941s, 1099s, and local and state forms.

Handled accounts receivable and billing services. Processed month-end closings and monthly reports. Used Excel and QuickBooks Online to manage accounting data.

Responsible for reporting usage of state contracts to state auditor, along with predicted contract shortages.

Managed financial bookwork including all bank reconciliation’s, cash flow statements, and projected budgets.

EDUCATION

B.A. Economics, December 2005, Graduated Cum Laude, 3.6 GPA

University of Kentucky, Lexington KY

A.A. Liberal Arts & A.S. Science & Mathematics, Lexington Community College, December 2003



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