Kaycie Colwell

**** * ******* **. **** Grande, AZ 85122 Cell: 520-***-****. Email: advgfg@r.postjobfree.com

Dedicated to Making Each Patient Experience Completely Memorable through Impeccable Service.

Summary: Driven Lead Dental Assistant with over 13 years of success in building patient relationships; by providing outstanding customer service, excellent communication skills, and effective problem-solving abilities. Proven ability to efficiently manage and multi-task between patient care, front/back-end administrative functions, and lab equipment in order to increase operational effectiveness and improve the patient experience. Recognized capacity to work and collaborate with teams of dental hygienists, dentists, and laboratory technicians, in order provide quality dental health care.

Highlights: Dentrix proficiency Employee Training Digital X-Rays

Restorative dentistry Inventory Management Chairside assistance

Medical Records Management Insurance Verification Dental Procedure Preparation

Four-Handed Procedures Patient Scheduling Sterilization

Experience:

DM Family Dentistry – Casa Grande, AZ 05-2008 to 05-2021

Lead Dental Assistant: Assisted dentists in permanent and temporary restorative procedures; including applying dental fillings, placing temporary crowns, seating permanent crowns, taking impressions, and using Trios Digital Scanner. Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities, and other issues needing to be treated. Trained dental assistants during internships and externships. Gathered and reviewed patient records, data, and health history to share with dentists, for quick and accurate patient assessments, diagnoses, and treatment. Consistently maintained high customer satisfaction ratings. Cleaned treatment rooms, sanitized equipment, and restocked supplies after each patients’ treatment in order to maintain cleanliness and prepare for the next patient. Recommended and initiated improved procedures in order to streamline exam room turnover. Supported dentists’ chairside with procedures including root canals, restorative composite filling, crown preparations, and restoring implant procedures. Scheduled cleanings and dental appointments for patients using Dentrix. Checked patients in and out, verified insurance, and collected co-pays to keep business administrative and financial records current. Educated patients on treatment procedures and post-procedure home care. Also, controlled equipment and supply inventory by recommending purchases, negotiating prices and ordering supplies for the office. I maintained vender contacts and backup purchase documentation files for reference and reporting.

Education: Carrington College (Phoenix, AZ)

Certified Dental Assistant Obtained 2008

Certificates: Certified Dental Assistant

Radiology Certified

Trios 3shape Scanner Training