Joy Ganster

** **** ****** ***

Apt *

Myerstown, PA 17067

Cell: 484-***-**** advgf7@r.postjobfree.com

EXPERIENCE:

Microsoft Office proficiency

Pharmacology knowledge

Excel spreadsheets

Recording and charting procedures

Meticulous attention to detail

Radiology

Results-oriented

Safe animal restraints

Professional and mature

Multi-line phone

Resourceful

Active listening skills

Dedicated team player

Detail-oriented

Proofreading

Gentle and caring

AR/AP

MaxRecall Document Storage

Mail management

SX.e business program

Cash handling accuracy

Banking and financial services background

Mathematical aptitude

Organized

Detail-oriented

WORK HISTORY:

Fromm Electric Supply Company November 2013 to present

Accounts Payable Clerk

Reading, Pa 19605

Pull invoices from emails and individual websites and entered into MaxRecall. Pull Direct Order invoices from APEI Invoice center and enter into MaxRecall for department to review. Correct error messages for invoices that are sent thru APEI invoice Center. Enter invoices after verifying receipt of goods and correcting errors from MaxRecall into Sx.e for payment. Develop spreadsheets for accounts payable manager. Maintain close communication with vendors. s. Keep a running spreadsheet of direct drafts from checking account. Enter draft account invoices into MaxRecall and Sx.e and correct errors. Reconcile monthly statements from vendors. Experience with SX accounting system and MaxRecall document storage program.

Pitney Bowes May 2013 to June 2013

Mail Pre-Sorter

Reading, PA

Production line, sort mail for USPS, validate barcodes and zip codes before putting into bins for shipment from plant to branches.

Friends Animal Hospital, Inc. April 2002 to March 2013

Office Manager/ Receptionist

Ph: 610-***-****

Wyomissing, PA

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Maintained the front desk

and reception area in a neat and organized fashion. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Created weekly and monthly reports and presentations. Managed daily office operations and maintenance of equipment. Educated the public about diseases that are spread from animals to humans. Processed client payments, sent invoices and placed appointment reminder calls. Vaccinated animals and administered medications orally and intravenously. Assisted customers by phone, including scheduling appointments and treatments. Restrained and managed scared and active animals.

Marella Financial Group February 1997 to March 2002

Administrative Assistant

Ph: 610-***-****

Wyomissing, PA

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Maintained the front desk and reception area in a neat and organized fashion. Planned meetings and prepared conference rooms. Wrote reports and correspondence from dictation and handwritten notes. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Created weekly and monthly reports and presentations. Managed the day-to-day calendar for the company's senior director. Properly routed agreements, contracts and invoices through the signature process. Received and distributed faxes and mail in a timely manner.

Hechingers May 1992 to October 1996

Sales Associate/Administrative Assistant

Wyomissing, PA

Answered customers' questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included counting cash drawers and making bank deposits. Helped customers select products that best fit their personal needs. Kept the showroom clean and maintained neat, orderly product displays. Marked clearance products with updated price tags. Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Planned meetings and prepared conference rooms. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Created weekly and monthly reports and presentations. Managed the day-to-day calendar for the store's senior director. Received and distributed faxes and mail in a timely manner. Received and screened a high volume of internal and external communications, including email and mail.

R.M. Palmer Co. March 1983 to May 1992

Utility/ Forklift Operator

Ph: 610-***-****

Wyomissing, PA

Distributed candy and supplies to main packing floor. Wrapped skids of candy, tagged and removed to warehouse for shipment. Cleaned production line equipment at regular intervals. Assisted pack associates as needed to keep production line running. Assisted with changeovers from one product to another. Loaded trucks when needed by warehouse operators.

Education

Lackawanna Junior College

1978

Certificate: Clerical/Administrative Assistant

Scranton, PA, USA

Abington Heights High School

1977

High School Diploma: Clerical/Accountant

Clarks Summit, PA, USA

REFERENCES

Robert Schaeffer

Fromm Electric Supply Company

PH#610-***-**** ext 4437

Annette Manmiller

Oley, PA 19547

PH#484-***-****

Heather Dautrich

Sinking Spring, PA 19608

PH# 484-***-****

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