KELLIE KELLEY
Dawsonville, GA ***34
*********@*****.***
Summary
Highly skilled Medical Administrator with front and back office experience desires a position with a stable organization where dedication and medical office experience will be an asset to the team.
Skills and Qualifications
Strong skills in all phases of insurance billing and coding
Excellent customer service skills with the ability to resolve complaints
Experienced conducting inventory, and maintaining and ordering supplies
Proficient in EMR, EPIC, Centricity, Phreesia, Greenway, Allscripts, Outlook and Microsoft Office Suite
Knowledge of Medicare, Medicaid, commercial insurance, EEOC, HIPPA, FMLA, STD/LTD
Management and Marketing experience
Education
Computer Ed Institute Norcross, GA
Medical Administration Certificate 2003
Medical Billing and Coding 2003
Graduated with Honors 4.0 GPA
Employment Experience
Surgery Coordinator/Executive Assistant 07/19 to present
Pediatric Ear, Nose & Throat of Atlanta Atlanta, GA
Verified patient insurance coverage, determined if referral or authorization for surgery is required
Arranged time, date and location for procedure; arranged pre-operative testing and/ or exam as needed
Prepared and provided pre-op patient packet either in person or by mail
Advised and counseled patient regarding food, fluid and medication intake and restrictions prior to surgery
Scheduled post-op appointments as needed
Maintained written chart notes to indicate status of cases
Provided physicians and support staff with up-to-date schedules as requested
Arranged patient pre-testing with appropriate department
Provided pre op, post op and follow-up instruction to patients by phone and in person.
Used electronic medical records, scanning information into patient's chart.
Assisted in training of new employees.
Completed disability forms for patient's reimbursement
Medical Assistant/Front Office Coordinator 04/08 to 01/19
Extremity Healthcare / Village Podiatry Group Lawrenceville, GA
Verified insurance and submitted prior authorizations / pre-certifications
Assisted physician with in-office procedures and radiology safety and certification
Handled bookkeeping, ordered supplies, obtained referrals and managed front office
Oriented and trained new hires on office procedures and policies and monitored work
Greeted patients, routed calls, scheduled appointments, and handled office complaints
Provided triage service to patients including taking vital signs and documenting concerns
Posted insurance payments, reconciled accounts, issued invoices and collected payments
DME dispensing and fitting, obtaining required documentation and confirming medical necessity
Office Manager / Medical Administrator / Medical Assistant 04/03 to 06/06
Gruen Podiatry Dawsonville, GA
Managed schedule for physician house-calls,
Accompanied doctor to nursing homes and assisted living facilities
Prepared HCFA 1500 and UB92 forms and submitted to insurance companies
Ensured employees were provided training on updated procedures and policies
Handled Account Receivables and Accounts Payables and reconciled accounts
Ensured office and medical supplies were stocked and handled purchasing duties