Data Entry Medical Billing
Resume:
Angela Mack
Address - **** Shiley Drive Durham, NC 27704
Contact - advgda@r.postjobfree.com 919-***-****
CAREER OBJECTIVE
Caring, compassionate and determined medical professional recognized for consistently excelling at all assigned duties seeking to turn medical education into continuation of a rewarding career of Medical Billing and Coding Specialist, and Medical Records within a dynamic healthcare facility.
§Proficiencies: MS Excel; MS Word; MS PowerPoint; Typing Speed: 35 WPM
§Skills: Written and verbal communication (letters, emails, presentations, face-to-face communications); Problem solving skills; Critical thinking skills; Reviewing, evaluating, and improving processes; Customer Service oriented
§Honors/Awards: Ultimate Medical Academy Dean's List 2021
QUALIFICATIONS
Medical Practice Management Systems Medical Terminology Medical Records HIPAA Compliance Insurance Verification Insurance Claim Processing Reimbursement Processing Revenue Cycle Management Medicare / Medicaid Government Payers Third Party Payers CPT & ICD-10 Coding Medical Billing Medical Office Medical Administrative Patient Registration Data Entry
EXPERIENCE
Duke University and Health Systems– Durham, NC
06/2012-Present
Advanced Health Unit Coordinator
Answer telephones and give information to callers, take messages, and transfer calls to appropriate individuals
Document information, update files or paperwork, and maintain documents such as correspondence or other material
Operate office equipment, such as fax machines, copiers, or phone systems
Provide excellent customer service to both staff and visitors
Duke University and Health Systems– Durham, NC
06/2008-06/2012
Health Unit Coordinator
Answered telephones and gave information to callers, took messages, and transferred calls to appropriate individuals
Operated office equipment, such as fax machines, copiers, or phone systems
Provided excellent customer service to both staff and visitors
Set up and managed paper or electronic filing system
Duke University and Health Systems– Durham, NC
06/2008-06/2012
Certified Nursing Assistant ll
Attended to the individual needs of patients including assistance with grooming, bathing, oral hygiene, feeding, incontinent care, toileting, colostomy care, prosthetic appliances, transferring, ambulation, range of motion or other needs in keeping with the individuals’ care requirements
Communicated and interacted effectively and tactfully with patients, visitors, families, peers and supervisory staff
Maintained the comfort, privacy, and dignity of patients by completing duties in a manner that displays warmth and promotes a caring environment
Measured and notated both intake and output of liquids and solids, documenting changes and promptly reporting concerns to supervisory staff
Performed all responsibilities in accordance with prescribed safety and infection control procedures, including thorough hand washing, use of disposable gloves when appropriate and proper disposal of soiled materials
Duke University Medical Center– Durham, NC
12/2005-06/2008
Attended to the individual needs of the patients including vital signs, grooming, bathing, oral hygiene, and feeding.
Measured and notated both intake and output of solids, liquids, documenting and promptly reporting concerns to supervisory staff.
Communicated effectively and tactfully with patients, visitors, families, peers, and staff.
CERTIFICATIONS
Duke University Medical Systems – Durham, NC
Cardiopulmonary Resuscitation (CPR)
Certification provided through the Basic Life Skills (BLS) at Duke University and Health Systems.
Duke University Health Systems – Durham, NC
Certified Nursing Assistant ll
Certification under the supervision of RN at Duke University School of Nursing
Gericare – Durham, NC
Certified Nursing Assistant 1
Certified Nursing Assistant 1 (265543) under the supervision of Glynis Randall, RN at Gericare
EDUCATION
Ultimate Medical Academy Associate of Science Degree / Health Sciences – Medical Office and Billing Specialist, 2022
Fully accredited, accelerated program providing instruction in medical administrative procedures such as appointment scheduling, revenue cycle management, reimbursement methodologies, insurance claims management and electronic medical records (EMR) systems. Program content includes billing and collections process implementation, industry regulations, laws and ethics and bookkeeping to ensure medical office compliance. Research, professional writing, critical thinking and communications skills are emphasized throughout the program.
VOLUNTEER WORK
Pettigrew Rehabilitation Center– Durham, NC
09/2016-04/2019
Volunteer
Assist the patient with their Activities of Daily Living (ADL)
Take the patient on the weekend and have lunch or a cup of coffee
Washed patients hair weekly
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