No Degree:
Business Administration
Central New Mexico
New Mexico
********@*****.***
Rogers, AR 72756
Skills
• Excellent Multi-tasking
• Line Work and Material Handling
• PPE Compliance
Conflict and Complaint
Resolution
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• Documentation and Reporting
Strong Communication and
Interpersonal Skills
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Inventory Management,
Receiving and Handling
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Superior Verbal and Written
Communication Skills
•
Excellent at Building and
Maintaining Customer
Relationships
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Computer Proficiency and MS
Office
•
• Experience with MS Excel
Education And Training
Highly experienced in numerous areas of customer service, as well as several diverse administrative services. Attention to details while maintaining superior client relationships. Making decisive decisions in fast-paced environment while Multitasking. Consistently maintaining Professionalism. Preformed Line Products - Manufacturing Associate
Rogers, Arkansas
05/2022 - 11/2022
Lighthouse Machinery - Heavy Machinery And Parts Specialist Lowell, Arkansas
01/2022 - 02/2022
OK Cafe - Server
Glennwood, Arkansas
07/2018 - 04/2020
Legion Elite - Independent Sales Representative
Oklahoma City, Oklahoma
07/2017 - 09/2017
Katelyn Flanagan
Summary
Experience
• Brushing, deburring.
Labeled Various Steel and Aluminum Parts once Processed through Stamping Press.
•
• Hand-Assembled Needed Parts to Blueprint Specifications.
• Cold-Calling and Following up with Leads.
• Documented Outbound Calls
Assisted Wholesale and Private Service Customers Select Parts and Heavy Equipment Best Suited to Meet Their Needs.
•
Communicated Effectively with Clientele to Maintain Customer Satisfaction and Loyalty.
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Provided Courteous and Knowledgeable Information requests in a Timely Fashion.
•
• Prepared checks, itemizing total costs and taxes.
• Consistently Provided Exceptional and Efficient Customer Service.
• Focused During Stressful Periods with High Volume.
• Upheld cleanliness standards before, during and after shifts.
• Team Leader.
• Execute Direct Sales Daily.
• Conducted Interviews to Bring Qualified Talent to the Company and Mentored Chef Darla Gale Catering - Kitchen Assistant And Lead Server/Bartender Oklahoma City, Oklahoma
12/2012 - 09/2017
Enterprise Holdings LLC - Car Sales Administrator
Edmond, Oklahoma
02/2015 - 06/2017
Oklahoma Turnpike Authority - Customer Service Representative/Enforcement Branch
Oklahoma City, Oklahoma
11/2012 - 11/2015
Them.
• Ability to Communicate with Others on a Personable Level. Kept Accurate and Detailed Client Records Comprised of Client Contacts and Follow-Ups.
•
• Planned and Organized a Strategic Daily Work Schedule.
• Managed Front House Responsibilities
• Delegated Tasks to Other Servers When Needed.
Utilized a Sense of Urgency and Attentiveness to Anticipate Guests Needs at Private Parties and Large Catering Events.
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• Maintained Cleanliness of Work Areas to Abided By Health Codes.
• Verified, Processed, and Approved Buyers Orders.
• Lead in Multi-State Title Compliance and Conversation.
• In Charge of Training, Product Value Assessments, Customer Service/ Assistances
• Accounting and Product Receiving.
• Made Outbound Calls to Obtain Account Information. Demonstrated Excellent Communication Skills in Resolving Product and Consumer Complaints.
•
• Proficient with MS Office Software and Database Applications
• Equipment Functionality and Phone Systems.
• Analyzed Calls Quickly and Adopted a Professional and Effective Course of Action. Accomplishments
Created "Go Green" policy while at Enterprise Holdings LLC, implemented World Wide through the company. Saving the company upwards of 50,000 a year.
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• Improved Multi-State title compliance and standards manual. Participated in development of interoperability rules and guidelines when with the Oklahoma Turnpike Authority.
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