Data Entry Sales Associate
Resume:
Esther Diomi
Louisville, KY, *****, US
advg9n@r.postjobfree.com
• Customer Service Rep/Retail Sales Associate who consistently meets and exceeds sales targets.
• Reliable & Outstanding team player and strong communicator.
• Retail professional with extensive knowledge of the fashion industry, including current
• trends; enjoys helping customers find stylish and affordable clothing and accessories.
• Enthusiastic, outgoing and fashion-savvy; An advanced sales associate proficient at building positive relationships with new and existing customers by offering superior customer service.
• Expert retail sales professional offering 8 years experience in retail customer service and retail management.
• Focused on exceeding sales goals.
• Determined, goal oriented & multifaceted; quick and eager to learn at any opportunity given.
• LOOKING FOR REMOTE/HYBRID POSITIONS
Authorized to work in the US for any employer
Work Experience
Order Specialist
Advanced Care House Calls - Louisville, KY
October 2022 to Present
• Processing lab orders (CT, MRI, etc) for Nurse Practioners
• Trained in Aprima
• Trained in Labcorp, Solaris
• Data Entry
• Customer Service based
• Setting up appointments for patients who cannot leave facility/home Junior Data Analyst
Jim Beam Distillery - Louisville, KY
August 2021 to December 2021
• Junior Data Analyst for packaging department at Jim Beam Distillery.
• Doing Data entry for packaging department; double checking information from previous system and making sure information matches new system.
• Data Entry
• Microsoft Word/Excel/Teams sufficient
• Comfortable working under a time constraint.
• Working from home due to COVID constrictions.
Warehouse Associate
goPuff - Louisville, KY
January 2021 to August 2021
• Shipping/Receiving
• Customer Service
• Restocking shipments
• Processing orders
Order Processor
Crown World Dental Lab - Louisville, KY
September 2020 to January 2021
• Data Entry
• Processing and inputting case information on each new case
• Trained in Elektra
• Trained in shipping (UPS)
Customer Experience Specialist
Generation Tux - Louisville, KY
April 2020 to September 2020
1. Aiding customers with their event and event orders. 2. Assisting customers with account issues
3. Being trained on both phone/online to aid assist customers on the phone and via email/chat. Billing Specialist/Customer Service
Charter Communications Inc - Louisville, KY
October 2019 to June 2020
Data Entry
Processing billing payments for small businesses
Customer Service skills
Gateway/ICOMS efficient
Retail Sales Associate
Vans - Simpsonville, KY
June 2018 to September 2019
Operated a cash register for cash, check and credit card transactions with 90% accuracy. Stocked and replenished merchandise according to store merchandising layouts. Priced merchandise, stocked shelves and took inventory of supplies. Cleaned and organized the store, including the checkout desk and displays. Alerted customers to upcoming sales events and promotions. Trust Fund Assistant
ResCare - Louisville, KY
July 2018 to June 2019
• Data Entry
• Completing requests via email in a timely fashion
• Proficient in Microsoft Office/Excel/PowerPoint
• Dual Screens Used
• Reconciliations performed when necessary
Retail Sales Associate
Off Broadway Shoe Warehouse - Louisville, KY
March 2017 to March 2018
Operated a cash register for cash, check and credit card transactions with 95% accuracy. Stocked and replenished merchandise according to store merchandising layouts. Priced merchandise, stocked shelves and took inventory of supplies. Cleaned and organized the store, including the checkout desk and displays. Alerted customers to upcoming sales events and promotions. Identified potential shoplifters and alerted management. Handled all customer relations issues in a gracious manner and in accordance with company policies. Welcomed customers into the store and helped them locate items. Educated customers about the brand to incite excitement about the company's mission and values. Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. Verified that all customers received receipts for their purchases. Followed merchandising guidelines to present visually appealing displays. Retail Sales Associate
T.J. Maxx & HomeGoods - Louisville, KY
September 2013 to January 2017
Operated a cash register for cash, check and credit card transactions with 90% accuracy. Stocked and replenished merchandise according to store merchandising layouts. Priced merchandise, stocked shelves and took inventory of supplies. Cleaned and organized the store, including the checkout desk and displays. Alerted customers to upcoming sales events and promotions. Identified potential shoplifters and alerted management. Trained 4 new sales associates each quarter.
Handled all customer relations issues in a gracious manner and in accordance with company policies. Welcomed customers into the store and helped them locate items. Educated customers about the brand to incite excitement about the company's mission and values. Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. Answered customer telephone calls promptly and in an appropriate manner. Determined customer needs by asking relevant questions and listening actively to the responses. Education
Bachelor's in International Business
University of Louisville - Louisville, KY, US
August 2022
Associate in Business Administration
Jefferson Community and Technical College - Louisville, KY, US August 2014 to May 2016
Skills
• MERCHANDISING (7 years)
• POINT OF SALE (8 years)
• POS (7 years)
• POS SYSTEMS (7 years)
• Customer Service (7 years)
• Retail (7 years)
• Sales (4 years)
• Excel (4 years)
• Inventory (5 years)
• Microsoft Office (4 years)
• Cash Handling (5 years)
• MS Office (5 years)
• Billing (2 years)
• Data Entry (6 years)
• Microsoft Excel (8 years)
• Outlook (4 years)
• Microsoft Outlook (6 years)
• Training (4 years)
• Administrative Assistant (5 years)
• Office Assistant (5 years)
• Computer Literacy (10+ years)
• Payroll (1 year)
• Retail Sales (8 years)
• Live Chat (1 year)
• Technical Support (Less than 1 year)
• Typing (10+ years)
• Order Entry (3 years)
• Quality Assurance (7 years)
• Research (5 years)
• Inventory control (2 years)
• English (10+ years)
• Retail Management (1 year)
• Shipping & Receiving (2 years)
• Laboratory Experience (1 year)
• Help Desk (2 years)
• Microsoft Word (10+ years)
• Microsoft Powerpoint (10+ years)
• Troubleshooting
• Desktop Support
• Account reconciliation (2 years) Customer-oriented Skilled problem solver Active listening skills Shipment processing Computer literate Personable Merchandising Motivated team player POS systems knowledge Natural leader Data Entry
Certifications and Licenses
Driver's License
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