TONYA (Whitfield) KING

214-***-****

*** *. **** *****

Daytona Beach, FL. 32118

Employment History:

**** – 2022

Small Business Owner: Own and operator of Florist and Gift Shop, Dry Cleaner and Owner and manager of several rental properties. Owned and managed 6 employees of floral and gift business. All purchasing, vendor relations, sales, bookkeeping, and day to day operations of businesses.

SPECIAL INVESTIGATOR

Department of Family Protective Services/ Child Protective Services, Dallas, TX.

Advanced consultative protective services with an emphasis on forensic investigations. High profile and high risk cases as well as joint investigation with law enforcement on criminal cases. Provided leadership and training to the investigative staff regarding complex investigation cases and issues, forensic investigation techniques from a law enforcement perspective. Maintained working relationship with law enforcement, medical, and legal professionals as well as the community. Conducted in-depth interviews to determine immediate or long-term risk of abuse or neglect. Prepared case documentation for testifying in court. Maintained knowledge of the Texas Criminal Code as well as civil law. Conducted in-depth interviews to accurately obtain information to determine immediate or long–term risk of abuse or neglect. Assessed family dynamics and functions to determine degree and type of agency intervention needed. Prepared and provided professional and sufficient case documentation to provide a complete and accurate record on all cases while maintaining a professional demeanor under stressful situations. Able to work independently under stressful conditions which involved contact with individuals involved in traumatic situations, while exercising a high degree of diplomacy and tact.

FEDERAL CASE MANAGER

Keeton Corrections, Feb. 2002 – April 2003

Responsible for the programmatic component of the facility consistent with approved policies, procedures, guidelines and programs of the FBOP facility. Helped offenders meet goals as developed in the program plan. Reviewed all program activities and status changes, while documenting in offenders files. Responsible for implementing and maintaining program requirements, institute individual program plans, program reviews, modifications, and bi-weekly reviews while following federal guidelines. Served as a principal advisor to the Facility Director on all operational matters, as well as oversight for facility guards. Assisted the Director in developing and maintaining cooperative agreement relationships and liaisons with local, county, state and federal governments. Investigated staff and offender grievances at the facility level and made appropriate recommendations to the Director. Attended community meetings and handled correspondence and all forms of community involvement .Provided supervising functions such as performance evaluations, staff discipline, traing and awards. Identified intellegence resources for use by staff to strengthen security. Developed and maintained command presence and professional appearances of staff, while maintaining a cal, controlled environment.

LOSS PREVENTION MANAGER

Best Buy- Pensacola, FL.

Feb. 99 – Feb. 01

Participated in the start up of new store. Directed all loss prevention personnel. Training of all store employees of POS and store shrinkage. Supervised all loading dock personnel. Developed and maintained in-house security procedure as well as investigated customer improprieties or misconduct. Performed site inspections. Compiled, analyzes, and prepared criminal cases for presentation while working with appropriate authorities for prosecution. Trained and promoted programs that reinforced critical thinking skills, improved the ability of the workforce to make independent, security based decisions by using observation and experience while maintaining the highest customer service.

STATE INVESTIGATOR

Texas Board of Private Security and Investigators- Dallas, TX

Sept. 98 – June 99

Was responsible for the regulation of all private investigation, guard, alarm and similar services in the state of Texas. Investigated all misconduct of these same companies and their employees. Prepared criminal and administrative cases for presentation while working with proper authorities for prosecution. Exercised analytical judgment in all areas of responsibility implementing decisions in accordance with prescribed and effective policies and procedures.

FEDERAL COURT SECURITY

Federal Court System/ Marshal Service – Tuscaloosa, AL

May 97 – April 98

Maintained by the U.S. Marshal Service. Safeguarded Federal Judges, Probation personnel, and all Federal Court Proceedings. Attended U. S. Marshal Bomb Detection training as well as other training. Proficient in the use of proper equipment for bomb detection, handgun use and surveillance equipment.

Evaluated threats against Federal Judicial proceedings by providing leadership and direction to building security guards. Implemented and measured performance of screening standards and security programs, as well as provided oversight of security guard screening procedures.

CORPORATE INVESTIGATOR

Fina Oil and Chemical – Dallas, TX

Feb. 92 – Dec. 94

Responsibility for safeguarding corporate assets and providing supervision of corporate security. Investigated corporate personnel's improprieties or misconduct, including commercial misappropriations of funds and theft. Performed corporate site inspections and all site-specific duties. Developed and maintained loss prevention standards in company stores. Compiled, analyzed and prepared criminal cases for presentations while working with appropriate authorities for prosecution. Worked closely with OSHA, Human Resources and the EEOC personnel on cases concerning workers' compensations and sexual harassment along with other cases involving any company facilities. Inspected crime scenes at corporate installations while organizing corrective actions by personnel. Developed leads and prepared case work for civil and criminal proceedings. Initiated investigations into theft and credit card abuse while gathering necessary facts using interviews, interrogations, background checks, evidence and supplemental information.

CORPORATE SECURITY

Blue Cross Blue Shield of Florida – Pensacola, FL.

March 91 – Jan. 92

Responsibility for the card access control entry, computerized surveillance, interoffice reports and investigations. Exercised a professional demeanor and tact while working with employees and outside agencies.

POLICE OFFICER II

Memphis, Tennessee

Aug. 86 – Feb. 91

Performed all duties of a commissioned uniform police officer. Apprehended criminals, court preparation and testimony, mediation and interrogation. Preparing and serving searches and warrants, investigations and traffic offenses. Knowledge of the court system, legal termonolgy, state and federal laws as well as city ordinances. Worked under stressful conditions with individuals in traumatic situations. Exercised high degree of professionalism, judgment, tact and diplomacy in highly dramatic situations. Posessed excellent communication skills, both written and oral, while working independently and under pressure. Worked assignments as Undercover Vice and Undercover Narcotics Detective. Worked directly with various State and Federal Task Forces. Received several Letters of Commendation for exemplary work and commitment to the programs. Several temporary assignment to the Security Squad as an undercover officer. Also voluntarily worked as an advisor to the high school Explorer Program.

Education and Training:

Shelby State Community College

University of Alabama

Memphis Police Academy

US Marshal school

Several Police training seminars and training

Department of Family Protective Services training

Child Protective Services Academy

Several Abuse and Neglect seminars

Investigative training and seminars

Time Management training

Computer programs training

FBOP training

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