Truck driver
Resume:
Ulana C. Ford
**** ******* ****, ******* ****, MD
Email: advg6o@r.postjobfree.com
Objective: To obtain a challenging entry-level position that will allow me to utilize my skills and work experience and to gain further knowledge. Professional Experience
Performance Food Group
1333 Avondale Rd, New Windsor MD, 21776
(443)- 487- 5300
Truck Driver Transportation October 2022- Feb 2023 Responsibilities:
• Make sure all merchandise is properly delivered to all customers in a timely manner.
• Maintain a good professional and reliable relationship with customers.
• Follow all DOT guidelines to maintain a safe route. Mercy Medical Center
301 St. Paul Pl, Baltimore MD, 21202
(410)- 332- 9000
Image Scheduling Specialist: Radiology April 2021- October 2022 Responsibilities:
• Accurately schedule patients for radiology exams, including nuclear medicine.
• Make sure all patients are called on the work Que.
• Follow insurance guides to assist with scheduling.
• Provide any patient hospital related issues and try to solve them.
Film management Assistant: Radiology Feb 2020-April 2021 Responsibilities :
• Provide films and reports from facilities and patients who request certain test are needed for personal/ medical use.
• Answer phones and provide information to employees, patients, and doctors.
• Fax, email, copy appropriate documents to requester.
• Distribute tests to attending doctor to read and provide a list of patient's names who test have not been read by doctors.
• Process and scan requests in computer system.
• Communicate with patients and doctors through messages and emails in reference to radiology tests.
• Route patient information for doctors.
• Upload and download films on to CD's and DVDs for patients, doctors, and staff.
Sinai Hospital March/2019 - February/2020
2401 W Belvedere Ave, Baltimore, Md 21215
(410)- 601-9000
Patient Advocate: ER Responsibilities
:
• Provide help and advocate for patients to make sure service is exceptional.
• Visiting patient’s room ensuring that they are as accommodated and comfortable as possible.
• Listen to patient’s comments and concerns and if unable to offer a solution, forward patient’s complaints.
• If the patient truly does not have the resources to get home, determine the appropriate source of transportation such as Uber, taxi or public transit.
• When patients pass on, provide family with resources for them as well as their loved one.
• Assist doctor when informing family member about their deceased loved one.
• Mediate between family member and doctor and/or nurse(s) to give frequent updates and to be their for moral support and reassurance.
• Answer family members questions in reference to arrangements and/or concerns involving loved one.
• Assist and accompany family members when seeing their loved one. Mercy Medical Center June/2015 – March/2019
345 St Paul Pl, Baltimore, MD 21202
(410)- 332-9000
Patient Access / Patient Registration: ER / Phlebotomy Lab Responsibilities
:
• Access patient information or create information to for patient to be treated.
• Fully register patient information and verify insurance before patient leaves the ER or gets admitted.
• Print wrist bands for patients to be identified when seen.
• Break hospital papers down and file them after patient is discharged.
• Fully discharge patient in the computer system.
• Greet patients when they arrive.
• Register patients according to lab order.
• Verify the patient’s insurance and personal information.
• Determine what lab order gets sent out to what lab according to insurance. • Make sure all of the patient’s questions are answered.
• Making calls to other doctor’s offices to confirm lab order or patient’s information.
• Occasionally converting ICD9 codes to ICD10 codes. Double TT Diner Oct/2014 – June/2015
6300 Baltimore National Pike, Catonsville,MD 21228 410-***-**** Waitress
Responsibilities:
• Welcomingly greet guests.
• Take food orders and put them in the computer to be made.
• Kindly serve guests food and drink and make sure dining experience is wonderful.
Baltimore City WIC Department February/2014 – June/2014 621 N. Eden St, Baltimore, MD 21205
Certifier (temp)
Responsibilities:
• Accommodate clients by the nature of their appointments.
• Take height and weight and possible finger pricks according to their information.
• Certify clients by entering their data in the computer system. Leelynn’s Dining Room & Lounge July/2013 – December/2013 9495 Old Annapolis Rd, Ellicott City, MD 21042 410-***-**** Hostess
Responsibilities:
• Welcomingly greet and seat guests
• Operate and answer a multi-line phone/ take reservations
• Clean up at the end of the shift, take carry-out orders Bob Evans Restaurant Oct/2010 – 5/2013
6336 Baltimore National Pike, Catonsville, MD 21228
Hostess, Server, Kitchen Prep Cook
Responsibilities:
• Hostess: cashier, cheerfully greet customers, guide customers to their seats, take carry-out orders, clean up, count cash drawer at the end of shift.
• Server: patiently wait on dine-in guests, accurately place customer’s orders, doing as much as possible to make guests smile and make them satisfied and happy.
• Kitchen Prep Cook: keep most foods clean and serve safe. Prep food for servers and grill cooks.
Wendy‘s Restaurant July/2009 - Aug/2010
2351 N. Rolling Rd, Baltimore, MD 21244
Sandwich Artist, Grill Cook, Fry Cook, Cashier Responsibilities:
• Sandwich artist: accurately make sandwiches for an order.
• Grill Cook: grill foods for an order.
• Fry Cook: deep fry food for an order. • Cashier: carefully take drive through and front orders, bag customer’s food, take food order, take payments.
Skills/Abilities
• Interpersonal skills
• Microsoft Word Excel
• Fax/copy machines
• Ability to work under pressure
• Decision making
• Multitaking
• Multi-line phone
• Analytical and organizational skills
• Report writing/ Documenting
• Certified CPR/First Aid
• Years of experience interacting with patients/ customers/ clients Education
Community College Baltimore County 1/2014 - Present Catonsville, MD 21228
Allied Health 1/2013-3/2013
Windsor Mill, MD 21244
Phlebotomy, Certified Phlebotomist
Woodlawn High School 8/2008 - 6/5/2011
Woodlawn, MD 21207
Graduated: High School Diploma
References
Mrs. Lindsay Kondalyas
Relationship: Former Supervisor
Ms. Latoya Martin
Relationship: Former co worker
Mr. Michael Pretlow
Relationship: Friend
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