CHERONDA SMITH
**** *** ******* ** · 702-***-****
Email · advg5x@r.postjobfree.com
SKILLS
POS System Expert Strong Client Relation
Multi-line Phone Talent Mediation Capability
Credit Card Processing Exception Communication Skills
Training Development Aptitude Creative Problem Solver
MS Window Skilled, Proficient in Cash Management
Local/State Health Law knowledge, Cash flow Management
Trusted key Holder Strategic Sales Knowledge
Quick Learner
EXPERIENCE
JULY 2014 – OCT 2015
RETAIL/SALE ASSOCIATE KEY HOLDER, Sally beauty supply
Answered an average of 75 to 100 calls per day
Greet customer entering store and assist customer with product and product knowledge
Conduct weekly walk-through with manager to discuss interior visual displays, including store window presentation
FEB 2014 – DEC 2014
SALON MANAGER/KEYHOLDER
COSMETOLOGIST/SALES ASSOCIATE, exposed salon
Answered an average of 59 calls per day by providing new product information.
Greeted customers entering store to ascertain what each customer wanted or need.
Answered product questions with up-to-date knowledge of sales and store promotions.
Effectively communicated with and supported sales marketing and administrative teams on a daily
Scheduled weekly inventory pick-ups and deliveries with vendors
Restocked inventory every month and reviewed cash operation data to verify proper replenishment
OCT 2012 – JAN 2014
KEY HOLDER COSMETOLOGIST, SALES REP, murray’s salon & barbershop
Politely assisted customers in person and via telephone.
Describe product and accurately explained details and care of merchandise.
Earned trust as key holder responsibly opening and closing store/shop
Communicated with vendors regarding back order availability, future inventory and special orders. Directed calls to appropriate individuals and departments.
Provided an elevated customer experience to generate a loyal clientele