Patricia Gauna
*** **** ***** *** *******, TX ***64
**********@*****.***
Human Resources Generalist with 10+ years of experience in administering human resources policies and programs, balancing employee advocacy and business operating needs. Promote equity, fair treatment, and positive employee relations and ensure compliance with state and federal employment laws. Provide comprehensive HR support, directly or indirectly to a designated client group in the area of recruitment and retention of critical talent, continuous performance coaching and management, pro-active issue/problem identification and resolution, and coaching and development for more effective leadership decision and communication skills. Understand and support the accomplishment of business priorities. Build credible relationships with Business Leaders allowing for better decisions and organizational effectiveness.
Experience
09/06/2019 – PRESENT
Human Resources Generalist/Charter Communications
Human Resources Manager/Charter Communications 08/10/2018-09/05/2019- Supervised 2 employees
MAJOR DUTIES AND RESPONSIBILITIES
Assure Company policies are administered fairly and consistently throughout the area of responsibility for assigned group of over 200 employees.
Perform employee relations functions including support and counseling regarding personnel and job related conflicts, problem solving and dispute resolution, managing employee performance issues, review and assessment of termination requests
Conduct employee related investigations as necessary delivering 100% compliance in the corporate shared tool.
Handle workers compensation, first report of injury database and safety regulations process
Main administrator of all Leave of Absence programs and Accommodations Process to achieve a reduction of 10% across the site.
Conduct health and welfare benefits open enrollment meetings and employee meetings to ensure 100% compliance
Conduct employee and supervisor training including benefits, policies and procedures to prevent retaliation, harassment and discrimination
Ensure timely and accurate entries to the HRIS database
Maintain employee records in compliance with state and federal requirements on an as-needed basis, participate on various HR committees established to resolve employment challenges
Audit time sheets to ensure employees are being made whole each pay period resulting in a reduction of over 10,000 non-pay hours to under 1,500 non-pay hours.
AUGUST 2012- AUGUST 2017
Human Resources Coordinator/Vanguard Academy
Supervised two HR assistants
Developed recruitment and retention strategies for district personnel
Developed and implemented a screen and selection process for all employees
Worked with principals and administrators to forecast staffing needs and developed staffing plans
Ensured all teachers were considered "100% Highly Qualified" to teach in their subjects
Administered and oversaw orientation programs for new hires
Administered employment contracts and supervised contractual renewals and non-renewals
Provided equal opportunity and worked cooperatively with other to ensure compliance with federal and state laws and regulations.
Directed and monitored employee performance appraisals
Oversaw necessary processing for issuance of state certificates and permits
Compensation and Benefits
Analyzed wage and salary data and recommended effective compensation plans.
Developed and implemented procedures for salary administration and placement of new hires.
Administered leave benefit programs and monitored employee attendance patterns.
Developed and implemented procedures for the preparation and updating of job descriptions for proper classification of positions in the District Compensation Plan.
Administered the teacher salary schedule and service records.
Oversaw compliance with federal wage and overtime laws and ensured proper timekeeping for nonexempt personnel.
Worked with finance to calculate to cost estimates for compensation and benefit recommendations.
Managed the districts health insurance, optional employee benefits, worker’s compensation, and unemployment compensation benefits programs. Reduced unemployment wages from 15% to 3%.
Worked with insurance providers and third party administrators for new open enrollment plans and premiums.
Provided employees with information about benefits
Employee Relations
Implemented procedures to ensure that employees are informed of personnel policies, procedures, and programs that affect them.
Implemented and oversaw effective district-wide employee recognition programs.
Coordinated communication and mediation processes for employee complaints, grievances and concerns.
Monitored employee retention and turnover through analysis of data and exit interviews.
Ensured the Employee Handbook and Personnel Directory are created, updated annually, and distributed.
Implemented policies established by federal and state laws, State Board of Education rule, and local board policy in the assigned area.
Personnel
Hired, organized and directed the work activities of department staff.
Evaluated job performance of department staff to ensure effectiveness.
Provided training and development for department staff.
Other
Participated in professional development activities to maintain current knowledge of human resources rules, regulations and practices through the Society for Human Resources Management and Region One Center.
Special Training/Development
February 2022- Workplace Investigations for HR Certification
January 2022 - 2022 Commission Plan Acknowledgement - Residential IBS Supervisors
December 2021- Annual Enrollment for HR
November 2021 - Covid 19 Vaccine Educational Seminar
November 2021- Corporate Physical Security Overview
October 2021- Time Management Training
July 2021-Americans with Disabilities Act (ADA) Accommodations Refresher for HR
May 2021-Equal Employment Opportunity Requirements for Leaders and Human Resources
Education
May 1998- Bachelors in International Business/ University of Texas Pan-American, Edinburg, Texas
May 2014- Master in Public Administration/ University of Texas Pan-American, Edinburg, Texas
August 2017- Licensed General Lines Agent in Health, Life, Accident & HMO- State of Texas
December 2017-Professional Human Resources Certification (aPHR)-Human Resources Certification Institute
Honors/Awards
Top Performer First Quarter 2018-July 2018
Details: Received top HR Generalist performer for the first quarter after being hired in October 2017. Supported a population of approximately 800 employees in all aspects related to an HR Generalist.
Charter Achievement Award-April 2018
Details :I was selected and won the Quarterly Achievement Award for those who make significant and measurable steps meeting company priorities
Received 500 Reward Points and a nomination for the Distinction Award.
Community Involvement
Society for Human Resources – Member
Phi Alpha Alpha Honor Society for Public Affairs and Administrators – Member
Golden Key International Honor Society- Member