Patricia Gauna

*** **** ***** *** *******, TX ***64

830-***-****

advg5n@r.postjobfree.com

Human Resources Generalist with 10+ years of experience in administering human resources policies and programs, balancing employee advocacy and business operating needs. Promote equity, fair treatment, and positive employee relations and ensure compliance with state and federal employment laws. Provide comprehensive HR support, directly or indirectly to a designated client group in the area of recruitment and retention of critical talent, continuous performance coaching and management, pro-active issue/problem identification and resolution, and coaching and development for more effective leadership decision and communication skills. Understand and support the accomplishment of business priorities. Build credible relationships with Business Leaders allowing for better decisions and organizational effectiveness.

Experience

09/06/2019 – PRESENT

Human Resources Generalist/Charter Communications

Human Resources Manager/Charter Communications 08/10/2018-09/05/2019- Supervised 2 employees

MAJOR DUTIES AND RESPONSIBILITIES

Assure Company policies are administered fairly and consistently throughout the area of responsibility for assigned group of over 200 employees.

Perform employee relations functions including support and counseling regarding personnel and job related conflicts, problem solving and dispute resolution, managing employee performance issues, review and assessment of termination requests

Conduct employee related investigations as necessary delivering 100% compliance in the corporate shared tool.

Handle workers compensation, first report of injury database and safety regulations process

Main administrator of all Leave of Absence programs and Accommodations Process to achieve a reduction of 10% across the site.

Conduct health and welfare benefits open enrollment meetings and employee meetings to ensure 100% compliance

Conduct employee and supervisor training including benefits, policies and procedures to prevent retaliation, harassment and discrimination

Ensure timely and accurate entries to the HRIS database

Maintain employee records in compliance with state and federal requirements on an as-needed basis, participate on various HR committees established to resolve employment challenges

Audit time sheets to ensure employees are being made whole each pay period resulting in a reduction of over 10,000 non-pay hours to under 1,500 non-pay hours.

AUGUST 2012- AUGUST 2017

Human Resources Coordinator/Vanguard Academy

Supervised two HR assistants

Developed recruitment and retention strategies for district personnel

Developed and implemented a screen and selection process for all employees

Worked with principals and administrators to forecast staffing needs and developed staffing plans

Ensured all teachers were considered "100% Highly Qualified" to teach in their subjects

Administered and oversaw orientation programs for new hires

Administered employment contracts and supervised contractual renewals and non-renewals

Provided equal opportunity and worked cooperatively with other to ensure compliance with federal and state laws and regulations.

Directed and monitored employee performance appraisals

Oversaw necessary processing for issuance of state certificates and permits

Compensation and Benefits

Analyzed wage and salary data and recommended effective compensation plans.

Developed and implemented procedures for salary administration and placement of new hires.

Administered leave benefit programs and monitored employee attendance patterns.

Developed and implemented procedures for the preparation and updating of job descriptions for proper classification of positions in the District Compensation Plan.

Administered the teacher salary schedule and service records.

Oversaw compliance with federal wage and overtime laws and ensured proper timekeeping for nonexempt personnel.

Worked with finance to calculate to cost estimates for compensation and benefit recommendations.

Managed the districts health insurance, optional employee benefits, worker’s compensation, and unemployment compensation benefits programs. Reduced unemployment wages from 15% to 3%.

Worked with insurance providers and third party administrators for new open enrollment plans and premiums.

Provided employees with information about benefits

Employee Relations

Implemented procedures to ensure that employees are informed of personnel policies, procedures, and programs that affect them.

Implemented and oversaw effective district-wide employee recognition programs.

Coordinated communication and mediation processes for employee complaints, grievances and concerns.

Monitored employee retention and turnover through analysis of data and exit interviews.

Ensured the Employee Handbook and Personnel Directory are created, updated annually, and distributed.

Implemented policies established by federal and state laws, State Board of Education rule, and local board policy in the assigned area.

Personnel

Hired, organized and directed the work activities of department staff.

Evaluated job performance of department staff to ensure effectiveness.

Provided training and development for department staff.

Other

Participated in professional development activities to maintain current knowledge of human resources rules, regulations and practices through the Society for Human Resources Management and Region One Center.

Special Training/Development

February 2022- Workplace Investigations for HR Certification

January 2022 - 2022 Commission Plan Acknowledgement - Residential IBS Supervisors

December 2021- Annual Enrollment for HR

November 2021 - Covid 19 Vaccine Educational Seminar

November 2021- Corporate Physical Security Overview

October 2021- Time Management Training

July 2021-Americans with Disabilities Act (ADA) Accommodations Refresher for HR

May 2021-Equal Employment Opportunity Requirements for Leaders and Human Resources

Education

May 1998- Bachelors in International Business/ University of Texas Pan-American, Edinburg, Texas

May 2014- Master in Public Administration/ University of Texas Pan-American, Edinburg, Texas

August 2017- Licensed General Lines Agent in Health, Life, Accident & HMO- State of Texas

December 2017-Professional Human Resources Certification (aPHR)-Human Resources Certification Institute

Honors/Awards

Top Performer First Quarter 2018-July 2018

Details: Received top HR Generalist performer for the first quarter after being hired in October 2017. Supported a population of approximately 800 employees in all aspects related to an HR Generalist.

Charter Achievement Award-April 2018

Details :I was selected and won the Quarterly Achievement Award for those who make significant and measurable steps meeting company priorities

Received 500 Reward Points and a nomination for the Distinction Award.

Community Involvement

Society for Human Resources – Member

Phi Alpha Alpha Honor Society for Public Affairs and Administrators – Member

Golden Key International Honor Society- Member

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