Cassaundra Davis-Duncan

Roxboro, NC *****

Primary: 919-***-****

E-mail: advfxy@r.postjobfree.com

Career Objective

Seeking a challenging position in a patient care or a caregiver field, which offers opportunity for professional growth, leadership and advancement.

Relative Professional Background

Group Home Manager

Durham County Community Living, Durham, North Carolina Oct 2017 - January,2023

● Manage the day-to-day operations of the Group Home, to include all aspects of client care for six clients, for a seven day on-seven day off rotation and an on-call basis.

● Demonstrate activities such as bathing, grooming, and dressing to train residents, who have various medical conditions and special-needs, in daily self-care practices.

● Converse with residents to reinforce positive behaviors and to promote social interactions.

● Prepare, serve, and consume meals with residents, to act as a role model.

● Accompany residents on shopping trips and instruct/counsel residents in purchase of personal items.

● Work with residents on achieving formal and informal goals such as use of public transportation, telephone use, money management, and social interactions.

● Develop and/or follow recommended teaching techniques and behavior management programs, to assist individuals with increasing their productivity and independent living functions.

● Document, report, and review residents’ daily progress, needs, medical issues, and behaviors.

● Attend to routine health care needs of residents under supervision of medical personnel.

● Complete written work order requests for maintenance needs; report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel.

● Perform antiseptic cleaning duties, laundry, and other housekeeping duties in living areas.

● Transport or assist in transporting residents to and from medical appointments, school, and activities.

Caregiver & Babysitter

Self-employed, Raleigh-Durham, North Carolina Aug 2009 - Present

● Assist elderly clients and children, who have various medical conditions, with activities of daily living.

● Plan and prepare meals for clients on a part-time and PRN basis.

● Perform shopping in partnership with, or according to directives from the parents or family members.

● Organize play activities and accompany them to activities outside the home environment.

● Discipline children using methods approved by the parent, while focused on positive reinforcement.

● Monitor client’s activities during rest periods and meals as instructed by family/parents.

● Keep the kitchen and other household environments neat and in good condition during work hours.

● Responsible for planning and organizing events, as directed by the parents and family members.

● Take charge of feeding and bathing/grooming the pets during work hours.

● Responsible for taking clients to school, medical appointments and other appointments, as directed.

Residential Care Professional

Durham County Community Living, Durham, North Carolina Jan 1990 – Aug 1993

● Demonstrated activities such as bathing, grooming, and dressing to train residents, who had various medical conditions and special-needs, in daily self-care practices.

● Conversed with residents to reinforce positive behaviors and to promote social interactions.

● Prepared, served, and ate meals with residents to act as a role model.

● Accompanied residents on shopping trips and instructed/counseled residents in purchase of personal items.

● Worked with residents on achieving formal and informal goals such as use of public transportation, telephone use, money management, and social interactions.

● Developed and/or followed recommended teaching techniques and behavior management programs, to assist individuals with increasing their productivity and independent living functions.

● Documented, reported, and reviewed residents’ daily progress, needs, medical issues, and behaviors.

● Attended to routine health care needs of residents under supervision of medical personnel.

● Completed written work order requests for maintenance needs; reported any immediate safety hazards to appropriate supervisory personnel or maintenance personnel.

● Performed antiseptic cleaning duties, laundry, and other housekeeping duties in living areas.

● Transported or assisted in transporting residents to and from medical appointments, school, and activities.

Other Work Experience

Floral Manager, Harris Teeter - Raleigh, NC Jan 2013 - Sep 2017

Manage the overall functioning of the floral department on a full-time and on-call basis. Oversee a yearly budget of $130,000/year of product inventory and maximized sales/gross profit. Ensure accuracy of supply ordering and collaborate with team members on the delivery of product. Responsible for product and departmental design, pricing integrity, merchandising, and labor. Perform monthly floral inventory, to include supplies and perishable items on hand. Follow company production and sales standards and ensure departmental performance. Partner with other team members to deliver the best quality customer service daily. Train and educate other personnel as warranted to fulfill holiday schedule obligations.

Floral Manager, Lowes Foods - Raleigh, NC Jan 2001 - Jan 2013

Progressed from customer service clerk, to floor supervisor, to receiving, and ultimately floral manager. Strived to deliver the highest quality customer service daily and maintained the customer service desk. Supervised front-end activity and efficiency, to include the production from twelve associates daily. Received and processed ten vendors and their inventory daily, as well as four full trucks weekly. Managed the overall functioning of the floral department on a full-time and on-call basis. Oversaw a yearly budget of $100,000/year of product inventory and maximized sales/gross profit. Ensured accuracy of supply ordering and collaborated with team members on the delivery of product. Responsible for product and departmental design, pricing integrity, merchandising, and labor. Performed monthly floral inventory, to include supplies and perishable items on hand. Followed company production and sales standards and ensured departmental performance. Trained and educated other personnel as warranted to fulfill holiday/vacation schedule obligations.

Education

Aug 1982 - August 1983 – Piedmont Community College, Roxboro, North Carolina, General Studies

June 1981 – Edgewater High School, Orlando, Florida, Awarded High School Diploma

Certification

Certified Floral Manager, Harris Teeter, March 2013

Accomplishments

Lowes Foods, Customer Service Excellence Award, June 2005

Volunteer Affiliation

1997 - Present – Music Fellowship, Member of Praise Team, Faith Baptist Church, Knightdale, North Carolina

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