Jennifer Waterman

Assistant Food and Beverage manager

Scottsdale, AZ

I have over 20 years in the hospitality industry in various positions, and two years assisting the food and beverage manager at a private golf club. I am looking for a position in an exciting environment where I can thrive and use my experience to contribute to the success of that business. I am looking for a challenge as I am very good at what I do!

Work Experience

New Accounts Representative

First Bank

April 2016 to October 2016

Opening and maintaining checking, savings and money market accounts. Cash counting and bank telling. Organizing personal clients and assisting them in any way. Opening and closing the bank, accounting for cash and preparing deposits.

Lead server/ banquet and event cordinator

Estancia - Scottsdale, AZ

September 2011 to July 2014

Responsibilities

Food service, bartending, and help plan, decorate and execute dinners, functions and tournaments. Some menu planning and inventory.

Accomplishments

I am very organized and sociable. I had a great relationship with all 350 of the members who I knew by name. I trained many of the new employees on the computer and their table maintenance. I am very reliable and always on time.

Skills Used

Multi-tasking, calm and organized during some chaos! I took initiative and always knew what needed to be done. I have 20 years customer service experience. Lead server/ banquet coordinator

The Golf Club Scottsdale - Scottsdale, AZ

September 2009 to September 2011

Opening and closing the main dining room. Meeting with and helping with the planning of members events, tournaments and dinners and executing them. Inventory and some ordering. Assisting in the scheduling.

Stay-at-home mom

N/A

February 2007 to September 2009

Office administrator and commission accounting

Re/max Excalibur - Scottsdale, AZ

February 2005 to October 2006

Some receptionist work. Organize and put together escrow files for over 150 real estate agents. Input all in and out going commissions and releasing checks. Keeping on top of the agents files and informing them when and if something was missing.

Bartender/ opening and closing manager

The Flying Pig Pub - San Jose, CA

August 2002 to November 2004

Opening the pub for lunch and afternoon happy hour, then stocking for the evening. If working night, at the end of the night, doing all the closing accounting and locking up. Once a week, inventory and ordering. Education

BA in Liberal Studies -- Elementary Education

San Jose State University - San Jose, CA

January 1990 to January 1998

Skills

• I am a very organized, detail insistant person who strives for perfection when it comes to the presentation of any service or dining experience. I listen to and cater to what the member/ guest wants and do my best to execute it perfectly. I am always on time and always get along with most everyone I work with. I have been doing this for a long time and enjoy it! (10+ years)

• Event Planning

• Restaurant Management

• Menu Planning

• Banquet Experience

• Teaching

• Classroom Management

• Flexibility

• Reliability

• Supervising Experience

• Catering

• Team Work

• Problem-solving

• Kitchen Management Experience

• Serving Experience

• Culinary Experience

Certifications and Licenses

Arizona department of Education teaching certificate/ June 2020 to June 2024

It is a permanent or substitute certification for all school K-12. Assessments

Food service: Customer situations — Proficient

January 2021

Ensuring customer satisfaction and prioritizing tasks in a food service setting Full results: Proficient

Attention to detail — Completed

May 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Composing & sorting email with Microsoft Outlook (PC) — Familiar July 2020

Effectively composing and organizing email messages in Microsoft Outlook. Full results: Familiar

Problem solving — Completed

June 2020

Measures a candidate's ability to analyze relevant information when solving problems Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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