VANESSA HYDE

advfwc@r.postjobfree.com

541-***-****

541-***-****

OBJECTIVE

Dedicated customer service professional with 20+ years experience in a fast-paced environment seeking an opportunity in a team-orientated company. Adept at handling a wide range of contact methods while accurately documenting customer issues and providing first class service with every interaction.

Track record of quickly acquiring competency in all products and transactions while readily and positively adapting to change.

SKILLS

Exceptional memory which allowing me to remember guests’ likes/dislikes

Hard-working and efficient increasing sales, and guest satisfaction

Outgoing, upbeat attitude as well as great communication/ interpersonal skills

EXPERIENCE

SERVER ROGUE REGENCY

4/2020- 10/2022

Preparing alcoholic/non-alcoholic beverages for bar/restaurant

Interacting with customers, assessing their needs/taking orders/recommending up-sales and serving food in a timely manner

Check customers’ identification and confirm it meets legal drinking age

Restock and replenish bar inventory and supplies

Comply with all food and beverage regulations

SERVER/BARTENDER RED LOBSTER

11/2017 – 4/2020

Provided excellent bar/table service ensuring guest satisfaction in high-volume, fast-paced restaurant

Anticipated and accommodated all guest needs promoting an amazing guest experience

Worked as team player helping my fellow co-workers with various tasks to ensure the restaurant ran smoothly

FLORAL MANAGER VONS

2001-2007

Organizing, designing and managing floral arrangements for event production, guest orders, or any other floral needs

Arranging display of floral merchandise, ensuring cleanliness and safety of displayed items

Overseeing floral dept staff, write schedules accurately, interview future employees, and train staff to preform day-to-day tasks

Take inventory on overstock and accurately order for future weeks/holidays to reduce loss and boost revenue/sales

Make sales, handle money, operate cash register, provide proper change

Anticipate patrons needs and offer product to meet expectations

MY EXTRAS

Graduated 2003 from San Clemente High School with a 4.3 GPA on the Principles Honor Roll

Achieved a “BEST IN CLASS” managerial/customer service certification in 2003

Have current OLCC certification and well as my Food Handlers card

CPR/AED certified

I am AWESOME!

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