Katherine Wagner

advfw4@r.postjobfree.com / 248-***-**** / 542 E. Rowland Ave., Madison Heights, MI Summary

Organized Legal Administrative Assistant with strong background in debt collection law. Handles clerical tasks with high efficiency and minimal oversight. Advanced computer user proficient in managing files, client/ customer support. Well- versed in legal research and documentation and exhibits professionalism. Fosters cooperative and supportive relationships with peers, superiors and clients.

Experience

Primary Caregiver

PRIVATE CAREGIVERS

10/2010 - 12/2020

Legal Administrative Assistant

Weber and Olcese, PLC

09/2003 - 10/2009

Skills

Customer service, Computer literacy, Organizational skills Education

Waterford Kettering High School • Waterford, MI

05/1989

Additional Information

Legal administrative assistant for a debt collection lawyers office. Manager and team leader for the garnishment department. Updating computer database and keeping records of different courts, companies and banks. Filing legal paperwork with the courts all throughout Michigan. In October 2009, I was laid off from work due to the economy at that time. The company I was working for downsized considerably. In 2011 that company requested I come back to work. Unfortunately, in 2010 my husband was injured in a motorcycle accident and needed 24 hour care at home. I was his caregiver following the accident.

Work History

I worked for a debt collection attorney and I was Manager and team leader of the garnishment department. I did a lot of data entry and also processed the necessary paperwork to the courts, to different businesses, and banks I also handled the paperwork when it was sent to the courts and when it came back from the courts I dealt with clients as well as court officers regarding the garnishment process. Legal Skills

Prepare all manner of pre and post judgment legal documents such as: Summons and Complaints, Judgments, Writ of Garnishments, Affadavits, Executions, and many more. Great client/ customer service skills like:

Problem solving, knowledgeable and helpful pertaining to the debt collection process, active listening skills, and try to improve the client/ customer experience Computer knowledge: Windows, Google Documents, Word and many of the programs that debt collection requires I am organized with a strict adherence to deadlines. I am a self starter and pay attention to detail. I have a positive attitude and like to be productive. I have clear communication skills and take in to effect the client/customers concerns.