Customer Service Property Manager
Resume:
Karla Dudley Jones
Suwannee, FL ***** - 352-***-**** - advfup@r.postjobfree.com
Dear Hiring Manager,
I am applying for a position with your company due to your mission and vision align with my morals and values. As you'll see from my resume, what motivates me is working for organizations, like yours, that serve a higher purpose. I would love to bring my skills and experience to support your cause. I have been part of the property management family since 2007 after transitioning from the banking industry. My career in property management began in a regional office where I learned how rewarding and challenging property management could be. I knew the way for me to learn everything about property management was to learn all positions that created the most effective teams. That is when I began my journey with spending time in accounting, human resources, budgeting, advertising, and all property level positions. Quickly I learned that my passion was building elite teams, managing luxury properties and being part of changing the life of employees and tenants. My experience has taught me how to build the most elite teams, manage the day-to-day operations, conquering the toughest of situations with compassion and integrity, providing owners with financial successful properties that excel in customer service, pristine curb appeal, dedicated employees and much more. While I am grateful for the opportunities afforded to me in my prior positions, I am ready to embark on a new career path that offers new challenges for me to put my skills to use. I am willing to relocate to begin my journey with one of the best companies in the industry. I've attached my resume with additional details of my work experience and qualifications. If you have any questions, please feel free to contact me.
Sincerely,
Karla Dudley Jones
Karla Dudley Jones
PO Box 192
Suwannee, Florida 32692
advfup@r.postjobfree.com
PROFILE:
• Passionate about joining a professional management team to continue to grow in the property management industry
• Maximizing gross rent, minimizing vacancy and delinquency and building elite teams
• Exceptionally skilled in Management, Marketing, Leasing, Accounts Receivable/Payable, Customer Service
• Proven sales and marketing skills, professional demeanor, and a positive customer service orientation
• Computer Skills: Onsite, Yardi, Outlook, Excel, On-Site, Peachtree, QuickBooks, Microsoft Word
• WPM- 76, 10 Key skills, phone skills, office equipment savvy SKILLS & EXPERIENCE:
JMJ Construction Company, Alachua FL
Vice President/ Chief Financial Officer
• Daily chief financial officer duties including budgeting, bank financing. permitting and providing reports
• Maintaining records in QuickBooks and Microsoft Excel
• Marketing/Sales
• Scheduling of subcontractors and ordering all job materials
• Commercial and Residential Interior and Exterior Remodeling First Gainesville Corporation (Formerly GREMCO), Gainesville FL President/Director of Operations
• Yardi and Onesite software knowledge
• Create and build strong teams for daily operations of multiple properties
• Manage 9 large commercial properties and 6 large residential properties directly for owner
• Supervise 100 plus employees and delegate assignments
• Oversee complete renovation of multiple properties interior and exterior
• Complete overhaul of company, procedures, leasing documents and daily reporting
• Preparing Financial Plan for each property and entire portfolio
• Inspection of model/vacant units and arrangement for necessary maintenance to ensure unit is “Rent Ready".
• Interview prospective candidates for employment. Train new employees and motivate employees for advancement
• Accurately complete reports in a timely manner: Vacancy Report, Delinquency Report, Comparable Market Survey, Weekly Sales, and Financial Reports
• Complete payroll for all employees including state and federal payroll reports
• Manage employees during the sale of company transition to new ownership and prepare all documents needed for sale transition The Enclave Apartments (The Collier Companies), Gainesville FL Property Manager
• Yardi and Onesite software knowledge
• Create and build strong employee teams with leadership and knowledge of the community
• Manage day to day operations for 936 by the bed units, turn roughly 500-700 beds in less than 18 days with precision
• Extensive resident and community relations. Key inter-personnel management skills
• Marketing/Sales/Leasing of apartments
• Direct and assist in maintaining the “curb" appeal of the property; as well as model apartments
• Widespread knowledge in the terminology of a lease agreement and the ability to explain the terms of the agreement. Familiar with applicable local landlord/tenant laws
• Preparing Financial Plan for community
• Inspection of model/vacant units and arrangement for necessary maintenance to ensure unit is “Rent Ready"
• Supervises all employees and delegates assignments to team of roughly 25 to 40 employees
• Interview prospective candidates for employment. Train new employees and motivate employees for advancement
• Accurately complete reports in a timely manner: Vacancy Report, Delinquency Report, Comparable Market Survey, Weekly Sales, and Financial Reports
Boardwalk @ Appleyard, Tallahassee FL
Property Manager
• Extensive resident and community relations. Key inter-personnel management skills
• Marketing/Sales/Leasing of apartments
• Direct and assist in maintaining the “curb" appeal of the property; as well as model apartments
• Widespread knowledge in the terminology of a lease agreement and the ability to explain the terms of the agreement. Familiar with applicable local landlord/tenant laws
• Collection of all revenues received from prospective and current residents (i.e. application fees, security deposits, rent, utilities) post, then deposit in the bank daily
• Complete and deliver 3-day notices. Initiate all means of delinquent rent collection: telephone, written and personal visits
• Inspection of model/vacant units and arrangement for necessary maintenance to ensure unit is “Rent Ready"
• Supervises all employees and delegates assignments
• Interview prospective candidates for employment. Trains new employees
• Completing payroll bi-weekly for employees
• Accurately complete reports in a timely manner: Vacancy Report, Delinquency Report, Comparable Market Survey, Weekly Sales, and Financial Reports
Great Southern Investments
Corporate Administrator
• Direct and assist in maintaining the “curb" appeal of the property; as well as model apartments for 7 large properties in multiple states
• Manage construction of properties from the ground up while creatively leasing up new properties
• Auditing of files for prospects and residents for all properties
• Managing a team of 100+ employees
• Preparing and auditing financials for Owner/CEO/CFO
• Preparing Payroll for 100 + employees bi-weekly
• Maintain of Onesite software for properties and employees usage
• Managing corporate office and employees
• Ensuring accuracy and promptness of Accounts Payable/Receivables, Human Resources documents Compass Bank
Assistant Manager/Head Teller
• Preparing work schedules
• Balancing vault and tellers
• Preparing large incoming and outgoing money shipments
• Balancing ATM’s
• Opening New Account Relations and Maintaining current relationships
• Preparing and submitting loan applications for underwriting approval REFERENCES
Available upon request
Contact this candidate