professional summary
experience
Binghamton, NY *3905
W: **********@*****.***
Order management
Computer proficiency
Strong Attention To Detail
Accurate typing skills
Knowledge of Microsoft office, word,
excel
Great attention to detail
Word processing
Time management
skills
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kristie
rumola
k r
Organized data entry clerk with proven history of maintaining digital files and databases. Skillful in scanning, sorting and organizing documents. Well-versed in in spreadsheets and word processing tools.
Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.
AGI Binghamton, New York
July 2000 - January 2001
Call Center Customer Service Agent
• Handled high call volume to quickly answer inquiries, update accounts and resolve concerns.
• Entered enrollment information in computer system for customer application creation.
• Met quality and service standards when responding to requests.
• Instilled calm in customers, managing escalations and transfers with utmost professionalism. Eastern Temporaries Binghamton, New York
August 1997 - February 1999
Office Clerk
• Reconciled and processed data entry tasks and database changes.
• Organized, classified and maintained digital and hardcopy files.
• Verified accuracy, relevance and completeness of documentation before filing.
• Scanned technical documents and input data into company computer system. DCSI Deposit, NY
February 1995 - July 1998
Data Entry Officer
• Identified and corrected data entry errors using established quality control methods.
• Achieved daily production quotas through consistent workflow prioritization. Worked efficiently with highly repetitive tasks, maintaining a detail-oriented approach and precision.
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Entered customer and account data by inputting alphabetic and numeric information on keyboard according to screen format.
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• Remained accurate while entering high-volume data into designated fields.
• Compared data entered to source documentation for accuracy and completeness.