Lolly Mccoy
Stephenville, TX *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Front Office Supervisor
Hampton Inn and Suites - Stephenville, TX
February 2022 to Present
To overview and ensure the smooth operation of all the activities of the front office. To monitor and review the checklist of all the arrival and departures. To give a warm welcome to all the guests especially the VIP's and to provide them with the best possible services. To handle the booking and reservation duties and to resolve issues if there are any complaints, especially about the quality of services delivered by the staff members. To work as per the instructions given by the front office manager and to organize and coordinate all the front office duties. To supervise the front office staff and to ensure that they adhere by the rules and regulations of the hotel and to make sure that discipline is followed by all the staff members. To be of direct support to my General Manager Rehab Facility Supervisor
Summer SKy - Stephenville, TX
July 2015 to February 2022
My duties as the Rehab Facility Supervisor is to provide support to the departments under me. Record filling, input invoices into the system, handle communications with third parties for patients. Order supplies, make schedules. Assist in each department to ensure that all aspects of operations are running smoothly.
Whataburger Team Leader
Whataburger - Stephenville, TX
January 2008 to September 2011
1. Counted drawers and safe at start of shit and at night. 2. Make sure truck was ordered.
3. I worked all positions being a manager.
4. I am good with emergency situations.
5. I am good at multitasking. Some days I would work the food line amd take orders. Education
Some college
Ranger College - Stephenville, TX
High school diploma or GED
Skills
• Cashiering
• Food Preparation
• Cleaning Experience
• Cooking
• Food Service
• Kitchen Experience
• Food Safety
• Food Production
• Cash Handling
• Merchandising
• Food Handling
• Serving Experience
• Meal Preparation
• Retail Sales
• Schedule Management
• Front Desk
• Microsoft Office
• Microsoft Outlook
• Microsoft Excel
• Billing
• Project Scheduling
Languages
• English and spanish - Fluent