Service Representative Administrative Assistant

Hailey Campbell

Shelbyville, TN *****

*************@*****.***

******.*********@******.***

931-***-****

️Work Experience

️Secretary/Receptionist

JSP - Shelbyville, TN

‘August 2020 to Present

office coordination, scheduling meetings, preparing and maintaining office records, reports, and

correspondence pertaining to the professional(s)'s and/or management staff's area of responsibilty.

Customer Service Representative

Call for Help, inc - Franklin, TN

April 2017 to November 2020

+ Answering questions about a company's products or services.

Processing orders and transactions.

Resolving issues and troubleshooting technical problems.

Delivering information about a company's offerings.

Providing proactive customer outreach,

+ Handling customer complaints.

+ Collecting and analyzing customer feedback.

️Receptionist

Skystone granite - Murfreesboro, TN

July 2015 to April 2017

+ Serves visitors by greeting, welcoming, and directing them appropriately.

+ Intercompany personnel of visitor arrival

+ Maintains security and telecommunications systern,

+ Informed visitors by answering or referring inquiries.

+ Directed visitors by maintaining employee and department directories.

+ Maintains security by following procedures, monitoring logbook, and issuing visitor badges.

+ Operated telecommunication system by following manufacturer's instructions for house phone and

console operation.

+ Kept a safe and clean reception area by complying with procedures, rules, and regulations.

+ Supported continuity among work teams by documenting and communicating actions, irregularities,

land continuing needs.

+ Contribute to team effort by accomplishing related results as needed.

️Administrative Assistant

Bell buckle banquet hall - Bell Buckle, TN

November 2009 to February 2015

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