George S. Davis

**** *** **** ***, ************, MD 20866

Home Phone 301-***-**** Cell 240-***-****, Email Address –advfo5@r.postjobfree.com

Highly accomplish leader with solid experience in Contract Administration, Juvenile Case Management,

supervision, customer services, medical insurance, training and coaching. Currently in search of an

administration position that will provide an opportunity to broaden my professional experience and to

provide upward mobility.

CORE COMPETENCIES

Effective Leadership ● Coaching Track & Field ● Data Entry

Microsoft Word ● Customer Services ● Training Instructor

Microsoft Excel ● Microsoft Outlook ● Power Point

DEPARTMENT OF YOUTH REHABILITATION SERVICES (DYRS) ● April 2012 to May 2022

Juvenile Case Manager and Contractor Administrator

Verifying Providers’ invoices to be sent to Procurement

Implement Vendor’s Performance Evaluation Electronically

Investigate Unusual Incidents at Group, Foster and Shelter Homes

Make sure Providers are compliant with Chapter 62 and their Human Care Agreement

Audit Group Home Files

Conduct Physical Plant Inspection of Group, Foster and Shelter Homes

Provide site visits

Provide Plan of Corrections for Providers’ discrepancies

Provide supervision for all committed youth for the duration of his or her commitment to DYRS

Create an Individual Development Plan to assess youth’s needs

Ensure all youths on his or her case load are connected to appropriate services

Develop court reports and advocate for youth in court hearings

Provide sanctions against youth when warranted

Coordinate with families and other agencies to assess youth’s needs

Prepare Revocation packages to determine youth’s supervision level

Audit Group Homes to insure they are compliant to DYRS’ regulations

Provide Positive Youth Development (PYD) training to group home’s staff

DEPARTMENT OF JUVENILE SERVICES (DJS) ● March 2006 to April 2012

Case Management Specialist/Probation Officer

Monitor and supervise youth under DJS

Interact with youth and family to develop an Individual Case Plan

Travel to in-state and out-of-state facilities to monitor youth under DJS supervision

Attend court hearings on behalf of the youth

Responsible for maintaining youth’s case history by ensuring that records, narrative, statistical data and reports are correctly completed.

Montgomery County Public School ● April 2005 to February 2006

Substitute Teacher

Work on-call, filling in for a teachers who are absent, allowing the learning process to continue

uninterrupted.

ROFFE ENTERPRSE, INC. T/A H.H.C. GROUP ● January 2004 to March 2005

Concurrent Billing Supervisor

Supervise/train associates in Concurrent Billing department

Provide daily phone calls to health care providers to retrieve pending claims for payment

Generate and process invoices to Clients via fax or email as needed

Maintain associates’ attendance, timesheet, vacation, personal leave, sick time and payroll

MCKESSON-HBOC AMISYS AND COMPANY ● October 1997 to December 2004

Account Manager

Support configuration, hardware/software upgrade of McKesson-HBOC AMISYS subsystem

Research, modem files to resolve clients’ issues and provide analytical support

Traveled to clients’ site and conduct business evaluations

Helped with trouble shooting and auditing for the help desk department

Utilized AMISYS Programming Language (Cobol & NT) to perform daily task

CLAIMS ADMINISTRATION CORPORATION (CAC) ● May 1988 to September 1997

Corporate Training Specialist

Trained over 300 employees on health insurance benefits and system software

Developed training manuals and instructional guides for Medical Claims Classes

Promoted the health plan to over 3500 perspective clients during Open Season

Selected to travel to CAC’s regional offices to conduct training to newly hired employees

UNITED STATES AIR FORCE ● February 1985 TO April 1988

Assistance Training Manager

Conduct and scheduled training classes for Base Supply’s personnel and their customers

Monitored personnel’s on the training needs according to the Air Force Specialty Code

Provided testing materials for the Weighted Airman Promotion System (WASP)

Educational Background ● B.A. in Sociology (August 1984)

CLEMSON UNIVERSITY – CLEMSON SOUTH CAROLINA

Honors & Achievements

December 2003 Employee of the Month and H.H.C. Group Newsletter feature employee

Three time All-American and 1980 Olympic Trial Qualifier in the 200 meters

Selected and completed the United State Air Force (USAF) Supervisor/Management Series

Graduated from Non-Commission Officer (NCO) School

Selected student leader at Lowry Air Force Base Technical School in Colorado

12 years as an Assistant Head Track Coach with the Gaithersburg Firebirds Athletic Club

6 years as a United States Association of Track and Field Official

(References available upon request)

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