SARAH IMMELT-KORDAS

advfn9@r.postjobfree.com 708-***-**** Palos Hills, IL 60465 WWW: Bold Profile

Licensed Hairstylist with extensive customer service background successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.

Observant employee skilled at managing customer needs, assessing styles and recommending optimal choices. Technically skilled hair and makeup stylist, recommending products and looks based on physical characteristics and customer requests. Highly coordinated cashier and desk operator with natural aptitude for multitasking and accurate money handling.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

• Time Management

• Sanitation and Sterilization

• Sharps Disposal

• Venipuncture and Capillary Puncture

• OSHA Regulations

• Creative Thinking

• Vacuum Tube and Syringe Use

• Goal Minded

• HIPAA

• Payment Processing Expertise

• Social Skills

• Understanding of Body Signals

• Organizational Systems

• Electronic Calendar Management

• Reflective Listening

• Workflow Efficiency

• Sanitize Tools

Feb 2013 - Current

Cosmetologist

Chic Salon-spa & Brow Studio - Palos

Heights, IL

Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.

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Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

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Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.

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PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.

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Maintained client treatment records and designed long-term care programs for return customers.

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Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.

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Suggested treatments and styles to suit customer appearance and fashion choices.

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Processed payments, entering sales in register for prompt customer service.

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Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.

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Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

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• Consistently received positive performance reviews from guests. Shampooed, conditioned and rinsed guests' hair using salon- exclusive products while educating clients on product benefits to increase product sales.

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Answered phone calls and emails to schedule client appointments.

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Performed manicures, pedicures, paraffin wax treatments and full nail sets.

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Educated clients about products and self-maintenance for healthy hair based on needs and preferences.

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Supported reception desk, receiving up to 20 phone calls per day, entering appointments, and collecting payments for services rendered.

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Sep 2007 - Jun 2010

Family Nanny

Christine & Jack Guara - Chicago, IL

Built positive and nurturing environments to support child social and emotional growth.

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Assisted children with homework assignments and special projects across different subjects.

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Supported children's educational progress by reviewing completed homework, quizzing on math and science and assisting with school projects.

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Worked with children to enforce safe living habits such as asking for help, crossing street safely and avoiding contact with unsafe objects.

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• Engaged with children on age-appropriate level

Transported children to and from school, medical appointments and extra-curricular activities

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Encouraged children to be understanding and patient with others

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Supervised children engaged in physical activity, learning and social skills with peers

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Engaged with children on individual basis to build positive relationships

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Apr 1999 - Oct 2006

Circulation Supervisor

Green Hills Public Library District -

Palos Hills, IL

Closely monitored front desk visitors to maintain secure and clean environment.

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Assisted patrons with library's computers and provided information on logging onto Internet.

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Provided assistance and support to staff in regard to facility maintenance, security and services.

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• Kept detailed records of lending transactions and library users.

• Carried out day-day-day duties accurately and efficiently. Demonstrated respect, friendliness and willingness to help wherever needed.

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• Worked flexible hours; night, weekend, and holiday shifts. Offered friendly and efficient service to customers, handled challenging situations with ease.

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Developed and maintained courteous and effective working relationships.

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Assisted with mailings and interlibrary loans to facilitate flow of information and resources between libraries

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• Utilized computer databases to locate library materials Organized circulation desk with over 100 books and periodicals to be checked out

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Checked out and checked in materials to support patron circulation needs

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Jan 2023

NHCO Certified: Phlebotomy

Phlebotomy Training Specialists Palos Heights, IL Jun 2011

Licensed: Cosmetology

Hair Professionals Career College Palos Hills, IL 2003

Certified: Library Technical Assistant

College of DuPage Glen Ellyn, IL

• 3.5 GPA

• Relevant Coursework: Research & Child Development

• Professional Development: Library Supervision

EDUCATION

Jun 1996

High School Diploma

Oak Lawn Community High School Oak Lawn, IL

• Licensed Cosmetologist - Over 10 years experience

• Library Technical Assistant Training - 5+ years

• NHCO Certified Phlebotomy Training

There is a large gap in work history due to staying home with my son after he was born. CERTIFICATIONS

ADDITIONAL INFORMATION

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