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Patient Service Management Trainee

Location:
Guilford, CT
Salary:
As per market rate
Posted:
February 19, 2023

Contact this candidate

Resume:

EKTA

KUMAR

advfm1@r.postjobfree.com

203-***-****

LINKEDIN URL

EKTA LINKEDLN LINK

OBJECTIVE

To reach a position of eminence where my knowledge & skills will help in achieving the organizational vision as well as shape up my personal growth.

SKILLS

Good communicator & patient listener, Patience, Leadership, Team management, Quick thinking, Relationship building

SOFTWARE / TOOLS

HIMS, MS-Office 365

COMPUTER SKILLS

MS Office

Basic knowledge

Basic knowledge of Hospital admin software.

INTERNSHIP

Management Trainee: Akash Hospital

Feb -2018 - April -2018

Drug formulary Adherence.

Bed management with Senior.

Event management.

Pharmacy Intern: S.V.B.P Hospital

Oct -2014 - Jan -2015

Prescription handling.

Stock maintains

Duty roster

CERTIFICATIONS

Skill-based Training program on First Responder. The National Institute of health and Family wealth fare.

Imagining Sustainable Futures. IIHMR University.

Chronic Care - The National health Conclave 2017.

Climate Change and human in Cities. IIHMR University.

Language Translator UNICEF.

Advancing pharmacy through Entrepreneurial leadership.

PROJECTS

FORMULARY ADHERENCE

Analyze & capture deviation from formulary medicines on out - patient basis.

Analyze data with respect to specialties & consultants.

Shared the details with pharmacy team & consultant to make required amendments in the formulary.

Analyze the deviation trends post the intervention.

Suggest a plan for in-patient pharmacy.

EXPERIENCE

SENIOR OPERATION EXECUTIVE / YATHARTH HOSPITAL - NOIDA, INDIA

Dates - Nov 2020 to Jan 2022

Coordinating the care of 350+ patients in a long-term care facility.

Managed admission to ensure compliance with state and regulation.

Protected the privacy of patients by strictly following HIPAA regulations.

Prepared detailed reports monthly for patient service coordinators to enhance patient satisfaction and clinical efficiencies.

Maintaining communication between governing boards medical staff and department heads by attending board meeting and coordinating.

Ensuring safe care of patients, adhering to policies, procedures, monitoring and standards including time management, supply management.

Dealing with the RTA & MLC cases, all the Police & governing authorities, media.

A key member in the hospital planning & decision making as well as NABH core committee.

Managed planning, coordinating and administrative responsibility to all disciplines relative to direct.

Daily Interaction with the domestic as well as international, VVIP, corporate patients (Ex - Ministry people, celebrity etc.) to ensure the patient satisfaction.

FLOOR MANAGER / YATHARTH HOSPITAL - NOIDA, INDIA

Dates - March 2019 to Oct 2020

Daily bed round and patient visits.

Preparation of reports and handing it to the head operation.

Effective communication with patient relatives.

If any problem arises, informing it to the concerned department or solve the problem on the spot.

Analyzing the patient feedback-form for continuous improvement of the services.

Organizing and participating regarding services and facility improvement meeting.

Bed Management and TAT of cash & insurance patients.

Dealing with the RTA and MLC cases.

Looking after the environmental and biomedical waste management services.

Maintaining the patient confidentiality with written and verbal information, per HIPPA requirements and tracking the certification of staff.

Ensuring safe care to patients, adhering to policies, procedures, monitoring and standards within budgetary specifications, including time management, supply management, productivity and accuracy of practice.

PHARMACIST / APOLLO HOSPITAL - DELHI, INDIA

Dates - March 2015 to April 2016

Accurately and timely dispense all prescription.

Ensure compliance to hospital policies and procedures, professional standard and Applicable law and regulations.

Responsible for supervising on-going follow up and collection of 3rd party receivable.

Maintaining the dispensary inventory level within the prescribed guidelines through accurate perpetual inventory record.

Ordering replacement merchandise checking of all incoming pharmaceutical orders ticketing current cost process and maintaining perpetual inventory on this merchandise.

The daily operations, security and upkeep of the dispensary, Computer including daily and weekly data backup.

Maintenance of complete and accurate documentation as required for the pharmacy.

EDUCATION

MASTER’S IN HOSPITAL ADMINISTRATION / 2017 - 2019

IIHMR. NEW DELHI, INDIA.

BACHELOR’S IN BIOTECHNOLOGY / 2014 - 2017

SUBHARTI UNIVERSITY - MEERUT, INDIA

POLYTECHNIC (DIPLOMA IN PHARMACY) 2012 - 2014

VENKATESHWAR UNIVERSITY - MEERUT, INDIA.

COURSE WORK

GRADUATE:

Operations management.

Health and Development.

Health insurance and managed care.

Disaster management.

Data management and analysis.

Health policy and health care delivery system, etc.

UNDERGRADUATE:

Genetics.

Cell Biology.

Biochemistry

Microbiology.

Polytechnic (Diploma)

Pharmaceutics.

Pharmacognosy.

Drug store and business Management.

Hospital and clinical pharmacy.



Contact this candidate