I am a Skilled Management Professional with extensive experience in casino gaming

and customer service. I possess an exceptional ability to communicate effectively with customers as well as fellow employees at all organizational levels. I am a dedicated leader who is consistently courteous, calm under pressure, and committed to keeping the best interests of my company, customers and employees at the forefront. RCA

USPS, Temperance, MI

03/2021 to Present

Delivering mail and packages along a predetermined route. Pit floorperson

Greektown Casino, Detroit, MI

01/2018 to 09/2020

All aspects of casino gaming, customer service skills, as well as computer experience with Microsoft, CTA, IGT, and other summary systems.

Pit floorperson

Motor City Casino, Detroit, MI

11/1999 to 10/2017

All aspects of casino gaming, customer service skills, as well as computer experience with Microsoft, CTA, IGT, and other summary systems.

EXPERIENCE

EDUCATION & TRAINING

Communications, Advertising/broadcasting, Michigan State University, Lansing, MI, 1992- 1996

Certificate of broadcasting, Broadcast Arts, TV & Radio, Specs Howard Schools, Southfield, MI, 1997 year(s)

CERTIFICATES & LICENSES

MGCB #504202, Michigan gaming control board, MI

Title 31/suspicious activities reports/CTR/MTL, Michigan gaming control board, MI Sondra d. Hoffman

2954 5TH ST

MONROE, MI 48162

+1-734-***-****

advfhi@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Proven success in protecting company assets, managing and mentoring fellow employees in accordance with company policies and procedures. HONORS, AWARDS, PROFESSIONAL ORGANIZATIONS

Big brothers Big sisters mentor and volunteer. Meals on wheels, MADD, MI skydiver's association. Excellence in broadcasting awards, and Motor City Casino 10 yr service award. OBJECTIVE

Contact this candidate