JENNIFER

WILLIAMS

Williamsjennifer***@gm

ail.com

901-***-****

Cordova, TN 38018

Experienced in filling orders in fast-paced warehouse environments. Knowledgeable about shipping, receiving and tracking procedures. Skilled in operating pallet jacks and frequency scanners. Enthusiastic Team player willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.

PROFESSIONAL SUMMARY

Milwaukee Tool - Gatekeeper/Fulfillment Associate

Olive Branch, MS • 05/2020 - 12/2022

Sweet Saak Bakery - Bakery Manager

Bermuda • 01/2019 - 02/2020

WORK HISTORY

Resolved customer problems and complaints by ensuring all steps in the distribution / order precess are followed correctly to ensure consistent accuracy and customer satisfaction.

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Ensure that quality control is met with all orders from start to finish.

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Always assisted in several other departments as needed Teamwork is most important.

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Knowledge of all systems was important to recognize and fix all errors as needed without any problems.

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Followed procedures at all times for personal and team safety.

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Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in

production quality and workflow.

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Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.

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Received and reviewed new orders, located requested merchandise and promptly initiated processing.

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• Maintained cleanliness and hygiene in bakery premises.

• Managed all baking operations professionally and handled SKILLS

Product Signage and

Labeling

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• Product Selection

• Order Accuracy

Maintaining Clean Work

Areas

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• Order Packing and Shipping

• Stocking and Replenishing

• Corrective Containment

• Fulfillment Processing

• Merchandise Inspection

Warwick Academy High

School

Bermuda • 05/1983

High School Diploma

EDUCATION

Uber - Uber Partner

Cordova, TN • 11/2017 - 01/2019

XPO Logistics - Inventory Cycle Count/Quality Control Inspector

Memphis, TN • 05/2017 - 11/2017

American Queen Steamboat Company - Stateroom

Attendant

all problems confidently.

• Maintained and controlled inventory of baked goods. Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.

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Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.

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Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.

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Picked up riders at designated locations and greeted upon vehicle entry.

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Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.

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Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.

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Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.

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Worked extra hours to achieve company coverage during periods of low driver availability due to illness, weather and other unanticipated factors.

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Communicated with production team members about

quality issues.

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Performed visual inspections and non-destructive tests where appropriate.

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Reported repeated issues to supervisors and other

departments, collaborating to identify issue roots and rectify problems.

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Evaluated components and final products against quality standards and manufacturing specifications.

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Created and deployed best practices to improve

efficiency and reduce defects.

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Monitored performance and generated reports detailing quality of product and defect rates.

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Memphis, TN • 06/2013 - 05/2017

Regency Inn And Suites Hotel - Front Desk Agent

Memphis, TN • 08/2011 - 07/2013

Changed bed linens and collected soiled linens for cleaning.

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Removed bed sheets and towels from rooms and

pre-treated stains to maintain and restore linen

condition.

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• Polished glass surfaces and windows.

Rotated linens in storerooms and replenished when

supplies ran low.

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Disinfect equipment and supplies using steam operated sterilizers.

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Take precautions required to protect hotel and guest property and report damage, theft and found articles to Supervisors.

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Took reservations over phone, in person and via

computer for guests and provided confirmation

information.

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Answered customer telephone calls promptly and

appropriately handled needs.

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Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.

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Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.

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• Collected room deposits, fees and payments.

Used internal software to process reservations, check-ins and check-outs.

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Issued room keys to guests upon check-in and answered questions regarding proper use.

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Answered multi-line phone system and greeted callers enthusiastically.

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Contact this candidate