Desk Associate Front

CORRINE GILMORE

Tel. 347-***-**** advf9q@r.postjobfree.com

PROFESSIONAL PROFILE

Patient-centered professional with a collaborative approach to assess, plan, facilitate and advocate for options and services. Backed by 18+ years healthcare industry experience and accustomed to working with vulnerable populations. Able to meet individual needs through communication and available resources to promote quality outcomes.

PROFESSIONAL EXPERIENCE

Flagstar Rehab

Talent Recruiter 07/2022-Present

Responsible for screening candidates to ensure their qualifications meet open positions and present job opportunities to qualified candidates

Communicates with candidates to give them coaching and performance feedback to advance their interview.

Sourcing candidates for all positions from various social media sources including but not limited to Zip Recruiter and indeed.

Scheduled interviews for open positions, conducted outreach and conducted background checks on

Utilized methods such as traditional advertising and social media to recruit potential employees.

Participated in the hiring process through interviewing and conducting background checks potential hires.

Eagle Eye FV Home Care - Brooklyn, NY 12/2021-06/2022

Human Resources Specialist

Create a welcoming environment for all employees

Experience with talent Acquisition or Recruitment Coordinator role

Experience with Scheduling interviews, assist with employee onboarding and orientation.

Compliance with I-9 Employment Eligibility Verification using USCIS and audits I-9 forms.

Supervise and guide new employees on responsibilities and respond quickly to questions, which improves understanding of job responsibilities.

Ensure employee compliance with all company policies and state/federal laws and regulations

Documents case status, actions, and outcome in the Pre-Authorization

Memorial Sloan Kettering Brooklyn, New York 07/2018-11/2021

Office Coordinator

An effective communicator, capable of resolving how to best reach different audiences and executing communications based on that understanding.

Ensure patients are assisted in a timely and friendly manner by functioning as the primary contact for the practice and actively scheduling patients’ tests, appointments, and procedures.

Work closely with clinical teams and provide high quality care

Establish and maintain confidential files, logs and records and answer assigned phone lines and direct calls appropriately.

Bright Point Health - Brooklyn, NY 09/2013 - 06/2018

Intake Coordinator / Medical Front Desk Associate

Greeted and interviewed patients to complete documents and case histories.

Compiled and recorded medical charts, managed correspondence, and entered demographics into computer system.

Scheduled and confirmed patient diagnostic appointments, surgeries, and medical consultations.

Worked with HIV and LGBT clients to understand needs and provide community resources.

Organized paperwork, answered inbound phone calls, and resolved customer complaints.

Advance Care Physicians - Brooklyn, NY 06/2002 - 11/2013

Medical Assistant

Performed direct patient care and administrative duties.

Documented patient histories, and took vital signs including height, weight, temperature, and blood pressure.

Followed HIPAA policies, procedures, and guidelines to ensure patient confidentiality.

Assisted with routine checks and diagnostic testing by collecting and processing specimens.

Obtained client medical history, including medication information, symptoms, and allergies.

EDUCATION

Capella University

Master of Business Administration – Health Administration, 2021

Summa Cum Laude / Member of National Society of Leadership and Success

National American University

Bachelor of Science Degree – Healthcare Management, 2018

Ultimate Medical Academy

Associate of Science Degree – Health and Human Services, 2017

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