Gevork Keshishian

LOS ANGELES, CA

((***) 818-***-**** * adves4@r.postjobfree.com

Sales ò Customer Service

Innovative, and results driven with proven work ethic to collaborate with multiple departments Proven manager and lead overseeing the development of sales goals and improved customer satisfaction. Highly regarded for developing and executing business strategies for optimum results in fast-moving, growth-oriented teams. Recognized as a leader and team player with the proven ability to effectively evaluate, organize, and prioritize work to achieve corporate goals.

Core Competencies

Strategic Thinking

Client Relations

Business Development

Sales Professional

Team Management

Market Research

Management

Problem-Solving

Results Driven

Collaboration

Project Management

Quality Assurance

Education

Pasadena Community College: Associates Degree (Enrolled)

Herbert Hoover High School: Diploma Completed

Professional Experience

Wireless Advocates, LLCò Los Angeles, CA ò 2019 - 2022

Sales Professional

Top sales performer for multiple months by selling new phone services and products, upselling and cross selling.

Communicate promotions and market various telecommunication carriers’ products and services to prospective and existing customers.

Work with management to strategize marketing plans to strategically position cell phone products and services.

Evaluate applications of customers by gathering relevant information and applying criteria to either confirm credit worthiness or reject, as needed, and enact follow-through by explaining deficiencies to applicants.

AA Wirelessò Los Angeles, CA ò 2016 - 2019

Sales Professional

Top sales performer for multiple quarters selling products across multiple verticals including cell phones and digital life home security alarm systems.

Develop marketing plans to strategically position cell phone products and services.

Manage and lead a team of 10 junior sales associates

Evaluate applications of customers by gathering relevant information and applying criteria to either confirm credit worthiness or reject, as needed, and enact follow-through by explaining deficiencies to applicants.

Conceptualize and apply process improvements for a variety of products by working in conjunction and cooperation with team managers, fellow associates, and corporate account executives.

Consistently upsold items, including cell phone accessories, digital home life security systems, home alarm systems, Direct TV and more.

Ocean View Wireless ò Los Angeles, CA ò 2014 - 2016

Sales Professional

Sales professional and top performer for multiple products including cell phones, accessories, DIRECTV, DIRECTV NOW, home security and automation package, and tablets.

Developed and approved the method to ensure daily performance in accordance with corporate expectations and rules.

Mastered technological advancements to ensure accurate products and services are delivered to customers.

Utilized customer profiling, cross-selling and cold-calling strategies to generate further business.

Ensured customer retention and loyalty by establishing and maintaining long term relationships with clients.

Roosevelt Hotel ò Los Angeles, CA ò 2010 - 2014

Security Officer

Responsible for the security and safety of guests, employees, and hotel property.

Performed regular patrols of mall premises & monitoring CCTV cameras and retail panic alarms.

Maintained facility and ensured visible presence of security to discourage any criminal practices.

Coordinated with customers and ensured a good experience for visitors.

Prepared reports for all incidents such as medical emergencies, alarms and bomb threats & ensured all work in compliance to operating procedure manuals.

West Coast Wireless ò Los Angeles, CA ò 2001 – 2009

Sales Professional

Sales manager and top performer for multiple months including employee of the year for three years consecutively.

Manage and evaluate 6 junior sales associates to make sure daily, weekly, and monthly goal figures are met.

In charge of business sales CRU accounts, DIRECTV U-verse, and multiple internet product options.

Utilized customer profiling, cross-selling and cold-calling strategies to generate further business.

Developed and approved the corporate sales methods and policies to ensure daily sales performance is met.

Additional Credentials

Technical Skills

Microsoft Office (Word, Excel, PowerPoint, Outlook) / Google Drive / Google Calendar / Google Plus / Facebook / Instagram / LinkedIn / Twitter / Youtube

Organizations

Boy Scouts of America, Homenetmen “Ararat” Chapter

Volunteering Experience

Red Cross / Leukemia & Lymphoma Society / Friends of the LA River

Interests

Family Time, Traveling, Food, Reading

Detailed Professional References Available upon Request

ò ò ò

Contact this candidate