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Acquisition Specialist Customer Service

Location:
Irvine, CA
Posted:
February 17, 2023

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Resume:

Patty (Patricia) Ponce

Irvine, CA

714-***-**** (cell)

adveox@r.postjobfree.com

https://www.linkedin.com/in/pattyponce/

I am seeking a Senior Talent Acquisition Specialist (recruiter) position.

Work Experience

Senior Talent Acquisition Specialist (self-employed), November 2022-present (returned to self-employment after lay-off at Boeing)

Management Resources Consulting-Irvine, CA

Recruitment, behavioral interviewing, vetting, reference checks, background checks, candidate selection, hiring

Sources via job boards such as Indeed, CareerBuilder, Ziprecruiter, Glassdoor, etc.

Develops a highly specialized recruiting strategy

Applicant tracking

Composes strategic job postings and job descriptions

Develops customized behavioral interview questions

Conducts intensive on-site behavioral interviews

Provides interview summary reports to hiring managers, documents applicant tracking

Senior Talent Acquisition Specialist, February 2022 – October 2022 (laid off due to decline in job openings)

Apex Systems/The Boeing Company

Full life cycle recruiting; drafts job requisitions, posts jobs to targeted job boards, candidate sourcing, screening, candidate recommendations, applicant tracking, scheduling interviews, negotiating, hiring, follow-up with onboarding

Contributions and Recognition

Specializing in engineering positions

Maintained a statement of work of up to 30 positions at once

Learned and applied knowledge of intricate recruitment programs (Workday, HireVue)

Managed highly detailed workload

Senior Talent Acquisition Specialist, 2013- January 2022 (worked part-time along with Management Resources Consulting—see section below)

Plant a Seed Institute, 501(c) 3, offering free mentorships to teens and adults ages 16-up

Manages all aspects of the organization; recruitment, sourcing, thorough vetting, behavioral interviewing, reference checks, background checks, applicant tracking, and selection of mentees and mentors, co-develops programs, liaison to partnering schools, mentor coaching, represents the organization to community meetings, etc.

Contributions and Recognition

Secured and retained superior qualified mentors

Have provided countless mentorships

Instituted Reverse Mentoring, with younger generation mentoring older generations

A recognized contributor and supported by OneOC, a non-profit that supports Orange County non-profits

Consistently receives praise and recognition from President for my reliability, consistency, detail orientation, professionalism, and representing the organization admirably

Senior Talent Acquisition Specialist (self-employed), 2005-March 2020 (worked concurrently with Plant a Seed Institute)—closed business due to Covid impact)

Management Resources Consulting-Irvine, CA

(see Management Resources Consulting for present job duties)

Contributions and Recognition

Attracted numerous qualified candidates through networking, internet searches, employee referrals

Met all hiring goals

Gained the confidence of hiring managers to meet company/department needs

Consistently received praise and recognition from company CEOs, department managers

Maintains consulting business for 15 years, mostly by referrals and sales expertise

Interviewing and Hiring Specialist, Seasonal 2010

Macys-Irvine Spectrum, and Brea

Interviewing, selecting, hiring, and training numerous holiday staff

Contributions and Recognition

Met all hiring and training goals

Performed and recognized as expert

Referred to Brea store to assist with their hiring goals

Patty Ponce

714-***-**** (cell)

adveox@r.postjobfree.com

Work Experience continued https://www.linkedin.com/in/pattyponce/

Senior Talent Acquisition Specialist, 1999-2004 (laid off)

Pacific Life, Group Insurance Division - Irvine, CA

Recruited strategic staff for the organization, including administration, finance professionals,

customer service, directors, etc., of an employee base of over 900 nationwide

Managed recruitment and staffing for the home office, reporting all aspects of recruitment

Spearheaded and created templates for exit interviews

Implemented post-hire interviews to improve recruitment, vetting, and management strategies

Negotiated all temp agency contracts and contractor agreements

Contributions and Recognition

Received performance bonus from management

Recognized by employees for my contributions

Received consistent praise from hiring managers for meeting their department’s need

Including employee retention due to effective hiring

Summary

Results-oriented seasoned, high-performance recruiter sourcing both active and passive candidates through referrals, networking, internet searches, and utilizing an internal resume database. Confidently sells employer brand, company story, culture, and career growth. Identifies and selects high-performance candidates. Thoroughly screens candidates earning a solid reputation for presenting qualified candidates.

Performs project management efficiently, has team orientation, keeps all team players and stakeholders apprised, monitors all aspects in progress, and fulfills top-quality deliverables.

skills

Talent acquisition

Analytical and intuitive screening skills

Behavioral interviewing

Builds strong internal and external relationships

Sources active and passive candidates

Identifies and selects high-performance candidates

Strong organizational skills in data collection and reporting

Project management

Microsoft Word, Excel, Windows 10, Internet, Outlook, Gmail, Workday, Hire Vue

Diplomatic communicator

Multi-tasking style

Highlights of Accomplishments

Successfully sourced, recruited, and placed hundreds of candidates in the insurance,

engineering, health, food science industries, administration, tech, etc.

Developed recruitment strategies for recruiting highly specialized technical positions

Developed and implemented division-wide post-hire interviews contributing to

increased retention

Provided step-by-step job-seeking skills training and mentoring to social service agency residents in crisis

who are transitioning into the workforce (See Success Coach, Working Wardrobes)

Delivered multiple human resources projects such as the annual Ride Share survey, blood

drives, employee holiday luncheons, improved, expanded, conducted employee recognition program, developed employee retention program (i.e., post-hire interviews)

Education

University of California, Irvine-- Human Resources Management, Certificate

Sawyer College, Pasadena, CA--Business Administration, Associates Degree

Pacific Life Academy, Newport Beach, CA—Professional development courses

Working Wardrobes, Costa Mesa, CA--Success Coaching, Certificate (volunteer position)

OneOC, Santa Ana, CA—non-profit training

Professional Memberships

SHRM

Workforce

LinkedIn https://www.linkedin.com/in/pattyponce/



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