Stuff Envelopes Entry Clerk
Resume:
Deanna M D Plauche
Harpers Ferry, WV 25425 United States
Day Phone: 304-***-****; Evening Phone: 304-***-**** Work Phone: 304-***-**** Email: ********@*******.***
Availability: 2 weeks after acceptance
Job Type: Permanent, Detail, Telework
Work Schedule: Full-Time
Desired locations:
United States - WV - Berkeley County United States - WV - Jefferson County United States - WV Work Experience:
RiverTech, LLC
2553 Dulles view Dr., Suite 700
Herndon, VA 20171
2/21 to Present
Salary: $15.00 USD per hour
Hours per week: 40
Data Entry/Credential Production Clerk
Duties, Accomplishments and Related Skills:
This is a contract position with the US Coast Guard National Maritime Center, 100 Forbes Drive, Martinsburg, WV.
Reviews credentials and medical certifications to ensure information is correct. Enters data into Merchant Mariner Licensing and Documentation (MMLD) database. Prepares and prints labels and mails credential and medical certifications via USPS regular mail, Fedex, UPS, or USPS priority as instructed by the Mariner. Prints medical certificate, Continuity, and endorsement reports through MMLD and prints documents to be submitted to Mariners. Copies letters and stuff envelopes as needed to mail necessary documents.
Assists with other duties as necessary.
Supervisor: Staci Gregory 304-***-**** (w), 304-***-**** (c) Okay to Contact this Supervisor: Yes
Augmentation
115 Aikens Center #20
Martinsburg, WV 25404 United States
11/20 to 012/21
Salary: $13.00 USD per hour
Hours per week: 40
Administrative Assistant (Temporary Position)
This is a temporary position with Hagerstown Paint and Glass (HPG). Duties, Accomplishments and Related Skills:
Prepared Overhead Door, window and door proposals from quotes submitted by sales. Emailed proposal to customer and HPG staff. Entered signed contracts into NAV database and tracked progress of contract. Emailed HPG president when signed contracts were received so product could be ordered for the customer. Billed customer’s credit cards for deposits. Answered telephone and took customer information or forwarded caller to the appropriate party to answer customer’s question or concern. Prepared Customer Information Sheet (CIS) with details regarding the customer’s request for a quote. Submitted CIS to either Sales or Estimating depending on whether or not measurements were needed for door or window openings. Responded to email inquiries from customer’s regarding questions or information needed regarding the proposal, order or installation.
Other duties as assigned by supervisor.
Supervisor: Lindsay Loudin 304-***-****)
Okay to contact this Supervisor: Yes
Berkeley County Council
400 W Stephen Street
Martinsburg, WV 25401 United States
08/03/2020 – 10/05/2020
Salary: $16.39 USD Per Hour
Hours per week: 40
IT Coordinator
Duties, Accomplishments and Related Skills:
Greeted and assisted visitors in the IT department by referring them to the appropriate employee for assistance. Prepared ID cards for new employees and prints new cards for employees who’s ID cards were lost or broken.
Scanned documents and files to the computer for IT Department or Council clients. Researched Internet for specific IT products. Prepared Requests for Quotes and submitted to appropriate vendors for prices. Once quotes were received from vendors, prepared a summary of all quotes received. Submitted summary to IT Director for approval of the lowest bidder. Prepared Purchase Orders and submits to vendor to order product. Inventoried purchases by entering data into IT inventory database. Stored purchases in IT store room. Added new vendors and/or products into inventory system.
Notified IT Director of any purchases that he is waiting for and been delivered to the IT Department.
Created monthly invoices from Web Help Desk tickets to submit to Council clients. Submitted tickets to clients for payments. Entered invoices into CMI database. When payments were received from clients, entered date received in CMI.
Prepared monthly overtime reports for IT department, printed reports for IT Director’s approval and signature then emailed signed reports to Finance for processing with timesheets. Coded all invoices from vendors with the appropriate accounting code. Submitted to IT Director for approval. Submitted invoices to Council office for payment. Scheduled meetings/interviews for IT Director. Contacted interviewees and notified of scheduled interview times. Worked with IT Director for interviewees who need to be scheduled for Zoom interviews.
Answered telephone calls and directs to proper parties. Took detailed messages if the employee called was not available to take the call. Emailed information to employee regarding caller. On occasion, validated time from Web Help Desk tickets to ensure hours billed were correct. Noted any discrepancies and submitted information to IT Director. Maintained all department records, correspondence, forms, reports, documents and memoranda. Updated database for engineering department with next scheduled inspections. Attended training sessions as required.
Performed other duties as required by the IT Director. Supervisor: Gary Wine 304-***-****)
Okay to Contact this Supervisor: No
Work Experience:
Augmentation
115 Aikens Center #20
Martinsburg, WV 25404 United States
06/2020 – 08/02/2020
Salary: $20.00 USD Per Hour
Hours per week: 40
IT Coordinator (Temporary Position)
Duties, Accomplishments and Related Skills:
Worked in temporary position for Berkeley County Council IT Department Greeted and assisted visitors in the IT department by referring them to the appropriate employee for assistance. Prepared ID cards for new employees and printed new cards for employees who’s ID cards were lost or broken.
Scanned documents and filed to the computer for IT Department or Council clients. Researched Internet for specific IT products. Prepared Requests for Quotes and submitted to appropriate vendors for prices. Once quotes were received from vendors, prepared a summary of all quotes received. Submitted summary to IT Director for approval of the lowest bidder. Prepared Purchase Orders and submitted to vendor to order product. Inventoried purchases by entering data into IT inventory database. Stored purchases in IT store room. Added new vendors and/or products into inventory system.
Notified IT Director of any purchases that he was waiting for and had been delivered to the IT Department.
Created monthly invoices from Web Help Desk tickets to submit to Council clients. Submitted tickets to clients for payments. Entered invoices into CMI database. When payments are received from clients, entered date received in CMI.
Prepared monthly overtime reports for IT department, printed reports for IT Director’s approval and signature then emailed signed reports to Finance for processing with timesheets. Coded all invoices from vendors with the appropriate accounting code. Submitted to IT Director for approval. Submitted invoices to Council office for payment. Scheduled meetings/interviews for IT Director. Contacted interviewees and notifies of scheduled interview times. Worked with IT Director for interviewees who need to be scheduled for Zoom interviews.
Answers telephone calls and directs to proper parties. Takes detailed messages if the employee called is not available to take the call. Emails information to employee regarding caller. On occasion, validated time from Web Help Desk tickets to ensure hours billed are correct. Noted any discrepancies and submitted information to IT Director. Maintained all department records, correspondence, forms, reports, documents and memoranda. Updated database for engineering department with next scheduled inspections. Attended training sessions as required.
Performs other duties as required by the IT Director. Supervisor: Lindsay Loudin 304-***-****)
Okay to Contact this Supervisor: Yes
Work Experience:
Augmentation
115 Aikens Center #20
Martinsburg, WV 25404 United States
05/2020 – 06/2020
Salary: 10.00 USD Per Hour
Hours per week: 40
Data Entry Clerk (Temporary Position)
Duties, Accomplishments and Related Skills:
Worked in a temporary position for Berkeley County Voter Registration. Entered dates received for ballots requested, ballot dates sent out and ballot dates received. Alphabetized requests and files for future use. Entered ballots into system as instructed by supervisor. Prepared envelopes to send ballots out to voters as requested. Supervisor: Donnie Plotner 304-***-****) Lindsay Loudin 304-***-****) Okay to contact this Supervisor: Yes
Whole Point Systems, LC
1760 Reston Parkway #300
Reston, VA 20190 United States
02/2020 - 04/2020
Salary: 15.00 USD Per Hour
Hours per week: 40
Administrative Assistant (Contractor Position)
Duties, Accomplishments and Related Skills:
This was a contract position for the Department of Veterans Affairs. I was substituting for an employee on maternity leave.
Answered phone calls and transferred to appropriate parties. Escorted visitors and vendors throughout the facilities. Processed PCAs to be submitted for payment to vendors. Filed PCAs in appropriate binders.
Filed PIV activation and deactivation forms in appropriate folders. Assigned PIV cards to new employees.
Accepted FedEx and UPS packages and notified recipients of delivery. Escorted employees to ware house to pick up their packages.
Supervisor: Lisa Forbes 304-***-****)
Okay to Contact this Supervisor: Yes
Proforma Screening Solutions
125 E. Hirst
Purcellville, VA 20132 United States
10/2017 - 06/2019
Salary: 15.00 USD Per Hour
Hours per week: 40
Account Implementation Specialist/Project Manager
Duties, Accomplishments and Related Skills:
Entered client data into ClearStar, Eauthorize, and WebCCF ensuring information was entered timely and accurately. Worked with sales to receive information if client package in incomplete. Searched Dunn and Bradstreet, Manta and Hoovers databases to credential clients. Searched appropriate Secretary of State website to ensure client has an active business license. Contacted sales if client cannot be credentialed and requests additional information to credential the client in questions. Once all client information is entered, sent Implementation, Orientation Needed, Welcome and Compliance emails to the appropriate parties. Entered information into WebCCF for those clients requiring drug screens. Worked with Medical Review Office (MRO) to ensure drug screen orders are working properly. Entered information in i3Screen and pulls random selections and sends to appropriate clients. Emailed selections from Alere, i3Screen and In-House selections to clients. In-House selections were determined by entering a formula into the spreadsheet to make the appropriate selections for the client.
Worked with accounting to provide credit card information and researches charges to ensure these are accurate. If test results appear, advised accounting to charge client for fees incurred for tests performed. If tests results are expired, cancelled or fatal flaw, etc., advised accounting not to charge fees to the client for these tests.
Entered client information on New Account List spreadsheet and New Account Tracking spreadsheet making sure information is accurate. Sent new client/account information to Human Resources and Proforma Screening Solutions management. Made changes to account and credit card information as requested by the client and/or sales. Sent credit card information to accounting for billing clients. Worked with Customer Service and Operations to resolve any issues with ordering instructions and/or account setups.
Worked with MRO, Alere and i3Screen to resolve any issues arising from drug screen orders and/or random drug screen selections. Performed monthly and quarterly random drug screen selections for clients and emailed the appropriate selections to clients. Tracked drug screens completed by clients and sent reports in order to ensure clients performs the appropriate number of drug screens to meet federal requirements.
Contacted clients and discussed their accounts in order to ensure complete understanding of the services ordered and how the implementation process and access to their account would be established. Notified the clients that I would be the primary contact regarding their account throughout the implementation process. Responded to telephone calls or emails from clients and answered questions or provided additional information regarding account setup. Supervisor: Shannon Jordan 540-***-****)
Okay to contact this Supervisor: No
USDA, Agricultural Research Service
2217 Wiltshire Road
Kearneysville, WV 25430 United States
02/2011 - 01/2016
Hours per week: 40
Series: 0318 Pay Plan: GS Grade: 5
Secretary (This is a federal job)
Duties, Accomplishments and Related Skills:
Operated switchboard. Transferred callers to appropriate parties. Paged party caller is requesting and notifies party of which line to pick up.
Responsible for security. Greeted and processed visitors at the front desk and ensured each visitor has a visitor ID. Contacted the appropriate party to escort the visitor within the building. Responsible for employee as well as visitor ID badges. Scheduled tours of the facility. Ensured there is a scientist available to assist the tour group. Scheduled use of the conference room. Ensured there are no overlapping meetings scheduled for the room.
Assisted with annual performance evaluations and annual reports. Prepared performance evaluations for the director's approval and signature. Prepared annual reports for the director's review and approval prior to submitting to the area office. Responsible for the Agricultural Research Information System (ARIS). Prepared manuscripts and entered data into ARIS. Printed ARIS 115s for director's approval and signature. Released ARIS 115s to be submitted to the area office. Once articles are published, entered data into ARIS, prints ARIS 115 for director's approval and signature. Responsible for post-document proposals. Ensured copies of documents were in files and maintained files in accordance with regulations. Prepared seminar announcements and distributed to employees as well as area office. Filed documents and maintained records in accordance with regulations. Disposed of or destroyed documents in accordance with regulations.
Processed time and attendance (T&A) for station (approximately 75 employees). Ensured T&As are correct. Contacted employees for information when necessary and certified T&As for director's release. Performed T&A audits when necessary. Input own T&A. Processed travel authorizations and vouchers using GovTrip. Contacted traveler and ensured that information entered into GovTrip is accurate and acceptable. Made any changes as needed. Ensured that travel authorizations and vouchers were signed by travelers prior to submitting to supervisor for approval.
Processed all incoming and outgoing mail, UPS, and FedEx. Ordered supplies from UPS and FedEx as needed. Processed shipping labels for letters and packages being submitted nationally and internationally through UPS and/or FedEx.
Created forms needed in Microsoft Word as needed by the station. Prepared correspondence to be submitted to the area office and/or the general public. Prepared quarterly visitor logs and reports to be submitted to the area office. Contacted scientists for information needed for reports prior to submission. Prepared and printed the station business cards for public use. Updated station telephone list as well as other forms and/or lists used by the station. Maintained the Director's calendar ensuring there are no overlapping appointments. When IT staff person was off-site, troubleshot problems with computer hardware and software for Conservation and Collection employees. Prepared help desk tickets if unable to correct problem. Processed foreign visitors stationed at the Appalachian Fruit Research Station (AFRS). Supervisor: David M. Glenn 304-***-****)
Okay to contact this Supervisor: No - Retired
Hagerstown Goodwill Industries, Inc.
Hagerstown, MD United States
06/2008 - 02/2011
Hours per week: 40
General Clerk II
Duties, Accomplishments and Related Skills:
Answered and transferred telephone calls. Took messages for Media Assets staff. Assisted with questions of a non-technical nature. Performed a variety of filing tasks, produced a variety of written documents and performed data entry for collections surveys and reports utilizing varied software such as Microsoft Word, Excel, Access, and FileMaker Pro. Copied, collated and bound reports.
Received and reviewed incoming mail. Ensured that mail is routed to respective personnel. Prepared and shipped various packages via the U.S. Postal Service and Federal Express. Maintained Media Assets Department calendar.
Prepared and tracked training evaluation forms for staff to ensure that training forms are properly completed, signed by Associate Manager and filed. Performed other office/administration tasks as assigned.
Reviewed and edited conservation reports. Provided editing skills necessary to assist conservators with treatment reports. Prepared and binded reports for final distribution to parks. Prepared correspondence and technical reports to support Museum Conservation Services. Typed 60 plus words per minute.
Maintained conservation treatment files following established standard operating procedures. Accurately prepared, copied, and collated all necessary paperwork for each treatment file, as the files are permanent files stored in the Registrar's Office. Maintained filing system for the treatment files.
Maintained inventory of office supplies. Ordered supplies from the HFC warehouse as needed, routing requests through supervisor.
Processed employee leave requests, obtains signature from supervisor(s), and emailed employees upon supervisory approval of leave.
Since IT staff person is off-site, troubleshot problems with computer hardware and software for Conservation and Collection employees. Prepared help desk tickets if unable to correct problem. Supervisor: Dave Thompson 304-***-****)
Okay to contact this Supervisor: No - Retired
Eastern Panhandle Transit Authority
Martinsburg, WV United States
08/2007 – 06/2008
Hours per week: 40
Route Coordinator
Duties, Accomplishments and Related Skills:
Answered all incoming telephone calls, provided route information to callers, dispatched information to drivers and other office staff and employees. Transferred telephones to off-site person and gave availability for next day’s demand response service. Scheduled daily off-routes and demand response riders, maintained daily ridership numbers on Excel spreadsheet, extensive knowledge of all bus routes. Researched different grant applications for director and prepared grant application to submit to grantors. Worked to expand the demand response service. Cross trained in the job duties of the Bus Supervisor and Operations Assistant. Worked with the Director on any other project deemed necessary.
Supervisor: Lynn Walker
USDA, Rural Development
1400 Independence Ave, SW
Washington DC, DC 20250 United States
02/1983 - 01/2004
Salary: 82,867.00 USD Per Year
Hours per week: 40
Pay Plan: Other Grade: 13
Senior Loan Specialist (This is a federal job)
Duties, Accomplishments and Related Skills:
Prepared fiscal year budget request to be submitted to Congress for approval. Represented the Agency at meetings with congressional staff and answered any questions regarding the budget submission. Made agreements with congressional staff on behalf of the Agency regarding increases and/or reductions of the budget submission. Compiled financial information on programs and provided to upper management on an annual basis.
Administered and managed Technical Assistance and Training grant program. Administered and managed Solid Waste Management grant program. Programs combined were in excess of $21.5 million. Reviewed and rated applications, made recommendations to superiors on applications to be approved, made offers to grantees, negotiated funds, and processed and serviced grants in accordance with regulations. Grants were complex in nature and had to be thoroughly analyzed to ensure eligibility for programs. Researched grants on the internet from other federal agencies
(HUD, EPA, FHA, DHS, DOJ, CDBG and other state and local grantors) to ensure the towns and communities served by RD were receiving all the financial assistance that was available to them. Prepared and submitted applications to other grantors for towns and communities. Developed spreadsheets to track funds and to ensure compliance with the federal government Anti-deficiency Act.
Maintained grant files, authorized payments to grantees and processed payments through accounting system where funds were direct deposited into the grantees account. Administered and managed $11 million plus National Rural Water Association (NRWA) contract. Reviewed invoices for payment and either approved or contacted contract representative to discuss questions or concerns regarding the invoice. Adjusted payments of invoices as needed. Traveled to states to perform reviews regarding the assistance NRWA was providing to water and waste customers. Prepared report with strengths and/or weaknesses and recommendations for improvement and provided to upper management for review and approval. Developed spreadsheet to track funds expended and maintained contract file. Served as the Agency’s Contract Officer Representative. Reviewed the Request for Proposal (RFP) on an annual basis to ensure any changes made by Congress to laws affecting the program were incorporated and relayed to NRWA representatives. After the fifth year of the contract, reviewed the RFP and made any revisions necessary for submission to the public for services needed by our clients and to secure quotes. Supervised staff in absence of supervisor. Assigned and followed up on work assignments, approved and monitored leave, signed time and attendance, travel requests and vouchers, and attended meetings with high level management. Updated supervisor upon his return. Reviewed complex delinquent water and waste loan dockets and developed specialized funding with other Agencies to bring the town or communities loans current. Worked with the town, community, other Federal, state and/or local agencies and/or grantees to assist in securing funding to bring the account to a current status with minimal financial impact to the town/community. Agency preference was to assist the client in any way possible to avoid foreclosing on a water or sewer system and taking it into inventory. Developed a unique servicing action for delinquent loans that is still in use today.
Represented the Agency and employees at meetings with congressional staff from both the House of Representatives and Senate. Discussed program pros and cons in response to changes in laws Congress was proposing to programs and/or employee/employment issues. Negotiated win-win solutions on behalf of the Agency to minimize that impact proposed changes laws would have on programs provided to clients and/or employee/employment programs. Participated with supervisor and other high level managers in developing management strategies and techniques to improve the delivery and effectiveness of financial assistance, as well as developing controls and monitoring systems of financial data. Performed state and field office reviews to ensure programs were administered in accordance with policies and regulations. Prepared letters to states outlining strengths, weaknesses, and recommendations for correction from site visits. Followed up with states to ensure corrective actions were taken. Performed servicing actions such as reamortizations, reschedules, etc. in accordance with regulations. Prepared complex letters to be signed by Administrator and/or Secretary of Agriculture regarding servicing actions to be taken to bring accounts current.
Represented Water Programs Division on the Program Loan Accounting System Review Board. Negotiated with other Agencies and made decisions affecting water and waste programs in relation to prioritization of requests for updates or modifications to accounting systems. Provided in-depth analysis to contractors during the update and modification stages. Tested database changes prior to release to offices for use.
Served as the Agency representative on reorganization task force. Determined staffing levels for new organization as well as budget, space allocation and equipment needs. Determined reduction- in-force regulations to be used to staff positions for new organization. Prepared offer letters to employees, notifying of rights, and appeal procedures. Prepared decision memorandums for approval and signature by Rural Development Administrator and/or Secretary of Agriculture. One decision memorandum was recommending telecommuting for eligible Rural Development employees. Developed regulations to be followed for telecommuting based on departmental guidelines.
Reviewed, analyzed, and recommended actions on unique or complex loan and grant dockets, and other program materials submitted by the field offices for clearance or resolution. Developed, revised, and recommended operating procedures, systems or methods applicable to servicing and related phases of RUS programs. Drafted regulatory proposals related to loan programs.
Planned, developed, and executed training programs providing technical assistance to field office as well as participated in training individuals on program related issues on a nationwide basis. Served as Agency contact on several task forces and/or groups. Analyzed information provided and made recommendations in accordance with policies and regulations. Provided updates to upper management on a weekly/monthly basis as needed.
Graduation monitoring. Pulled reports from database, compiled goals list for states and distributes. Monitored states progress to ensure goals were met, contacted states that had not met goals, and provided periodic updates to superiors on progress. Assisted states in developing innovative financing options to enable borrowers to obtain private financing. Prepared complex letters for Administrator or Secretary of Agriculture's signature. Received an Outstanding performance rating for 3 years in a row. As Executive Vice President for AFSCME Local 3870 represented employees in negotiations with managers.
Supervisor: Sewell Feddiman, Jr.
Okay to Contact this Supervisor: Yes – Retired
Education:
Louisiana State University Alexandria, LA United States Some College Coursework Completed 06/1988
Credits Earned: 9 Semester hours
Louisiana State University Baton Rouge, LA United States Some College Coursework Completed 06/1973
Credits Earned: 6 Semester hours
Louisiana Technical College - Avoyelles Campus AKA Avoyelles Vocational Technical Institute Cottonport, LA United States
Accountant Technical or Occupational Certificate 01/1980 – Two year course equivalent to Associates Degree
Major: Accounting
Relevant Coursework, Licenses and Certifications
Accountant Certification
Adult Training Courses
Several Business/Supervisory Training Courses
Fifth Ward High School Marksville, LA United States High School or equivalent 05/1973
Language Skills:
Language Spoken Written Read
French Novice None None
Affiliations:
St. James’ Catholic Church
St. Leo's Catholic Church - Eucharistic Minister, Lector, Activity Coordinator Fifth Ward High School - Assistant T-Ball Coach
Jefferson County Youth Football League - Activity Coordinator Federal Executives Association - Active Member
References:
Name Employer Title Phone Email
Roger Haufe Retired
Name Employer Title Phone Email
Andrea Mauck FBI
Research
Analyst
240-***-**** (c) ******.*****@**.***.***
Yoonie MacDonald Retired
James Bright Retired
304-***-**** *****.******@*******.***
Carole Bassett Retired
301-***-**** ******@*****.*** Indicates professional reference
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