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Accounts Payable Customer Service

Location:
North Charleston, SC
Posted:
February 17, 2023

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Resume:

Djwana Lewis

Program Manager

advekm@r.postjobfree.com • 843-***-****

LinkedIn • Charleston, SC 29420

Accomplished and goal-oriented professional with extensive experience in overseeing and managing program operations for accounts payable/receivable as well as maintaining and regulating financial, personnel, and vendor data. Proven success in designing strategic objectives by leading multiple project activities. Instrumental at evaluating program development to ensure compliance with contract, organizational goals, and set objectives. Adept at identifying potential red flags and leveraging exceptional solutions. Deft at directing cross-functional teams in order to increase performance and productivity. Excellent communicator with ability to forge strong relationships with all levels of executive management and clients to maximize organizational efficiencies and growth.

Areas of Expertise

Program Management

A/P & A/R Scheduling

Data Collection Analysis

Financial Analysis & Planning

Operational Excellence

Budgeting & Cost Control

Risk Assessment & Mitigation

Strategy Formulation & Execution

Public Speaking & Training

Documentation & Reporting

Team Leadership & Collaboration

Communication & Negotiation

Professional Experience

Fetter Health Care Network, South Carolina, US 2018 – Present

Site & Program Manager

Manage typical departmental operations for accounts payable and receivable and maintain comprehensive and accurate financial, personnel, and vendor data. Oversee financial data collection, analysis, and report to management, executives, and government agencies. Maintain high-quality payable and receivable procedures adhering to organization's policies. Supervise program expansion to ensure compliance with contract, organizational goals, and objectives. Ensure data accuracy and accessibility by following tight document control and file naming rules.

Created, executed, and enforced budgets, policies, and department controls.

Helped agency in securing over $75K in labcorp billing over three months.

Directed team to number one quality position over 15 other locations.

Provided continuous training and competency assessments for 100+ staff.

Trained 150+ staff, managers and executives on front office customer service and financial eligibility.

Boeing, South Carolina, US 2016 – 2018

Cost Down Initiative Analyst

Generated and provided reports describing actuals versus Long Term Business Plan (LRBP) for site leadership team to use in making decisions on associated risks and opportunities. Collaborated with senior leadership team to deliver extensive and insightful presentations to aid with forecast decision-making. Aligned with several teams, including production control, hazmat, estimating, and warehousing to push cost-cutting strategies. Partnered with integration team to assist in optimizing monthly reporting process.

Reduced costs by 15% by decreasing surplus and obsolete inventory, eliminating requirement for two warehouses.

Developed performance measurement reports by establishing and tracking KPIs.

Formulated project budgets and timetables as well as examined financing profiles by utilizing software.

Conducted creation and analysis of Estimates at Completion (EACs) for site's nonlabor components.

Decreased $50K per aircraft by negotiating paint costs.

Administered restructuring of warehouse design increasing foot print by 22%.

Boeing, South Carolina, US 2011 – 2016

BSC Non-Labor Analyst

Established cost and scheduled performance measuring baselines for leadership providing actuals vs LRBP. Liaised with supplier management counterparts for purchase of capital needs, stakeholder organizations, and suppliers in support of capital interface and production performance. Provided exceptional coaching on Capital Approval Program system.

Designed capital and tooling process documentation and led two-week roadshow to teach analysts, executives, and internal customers on new process.

Delivered variance analysis, estimated cost and schedule risk, and identified management action opportunities.

Boeing, South Carolina, US 2009 – 2011

Vought Accounts Payable Specialist,

Examined all bills for payment and acquired correct consent from business units and object accounts. Managed documentation for policy and procedure compliance for internal audits. Engaged with corporate accounts payable on all accounts payable concerns and simplified reporting.

Created routine balance records and reports as well as kept files and accounting documents.

Produced reconciliations and recorded discrepancies, including input verification, batching, and financial information distribution.

Additional Experience

Vought Finance Administrator, Fetter Health Care Network, Boeing, South Carolina, US

Payroll Account, Medical Industry, The Medical University of South Carolina, US

Administrative Specialist, Medical Industry, The Medical University of South Carolina, US

Payroll Accountant, Disabilities Board of Charleston, US

Education

Bachelor of Business Administration in Accounting

Southern Wesleyan University, Charleston, SC, 2023



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